Helptune.com, http://findsupportonline.com / Unauthorized credit card charge
Unauthorized charges of $29.95 to Helptune.com have appeared on my credit card bills. I went to that website and was redirected to findsupportonline.com, which announces that they provide support for five pornography sites (for example, f...ingwhitewomen.com, screwtheteacher.com). A threatening announcement states that if you dispute their charges, your name will be placed in an internet fraud database, and your credit will be ruined.
My credit card company helped me contact this company, where an agent did remove one of the charges but referred me to an email address to get the other charges removed. According to the complaint posted here on 9/30/08 by Authur E. Nichols, Jr., this is a bogus email address.
This company had not only my credit card number but my husband's name! They were not able to trace the original order to my computer however: neither the IP number nor the state of origin matched mine. But because they somehow had both our number and name, we were forced to cancel our credit card account and open a different one.
Somehow this company is getting people's credit card numbers and signing them up for internet porn. I think their scam is based on the fact that only one charge can be refunded by calling them, and for the rest you have to email the bogus address. Many people won't bother to follow through to recover this relatively small amount, and others will be discouraged from disputing the charges because of the threats on the website. If these crooks steal enough credit card numbers and fraudulently charge enough cards, even a small charge on each one would add up to huge profits for them. The credit card companies should revoke this company's account privileges!