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HelloFresh / Poor service

United States
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I have ordered from this site only once and will not order again! I would not recommend HelloFresh to anyone mostly because of their terrible customer service. This company was very hard to deal with and they were rude and customer unfriendly. My order did not arrive because it was cancelled and HelloFresh did not bother to explain why. I called three times and all three times they hung up on me and did not call back. I also sent several messages to their email address and did not received a reply. I got my money back but I'm still extremely disappointed, because I really wanted to get my order.

Lu
Jan 30, 2017

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