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helioout of date / out of date phones/poor customer service

1 109w inglenook dr.#2101Midvale, UT, United States
Contact information:
Phone: 801-688-5188

i am very frustred"my husband was talked in to sining up with helio by
a guy who work a stand for helio named sunny in a mall out here in utah.
when we went to pay his bill the stand was gone .it took us too hours to
find a atterized deller for helio, ;the associate told us to switch to another
career.so we did .i called the corp.office two x's and had to speak to 4 defrent
pepole before i was able to find eny info on how to cancel services, 3 of the
the staff wanted to charge us not just an early tremantion fee but also a 219.00 fee for their heat phonewhen it's company policy that after 30 days you can't get a refund on their products.since we had there service for4 months.why are they trying to carge us agine, when you should have been
able do download, maneg are act, ect.but are computer is useing vista.they
use xp .their phone is not compatable, when we told them this, they informed
us that they, have no intention on up gradeing their softwere,

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