Hector Cruz Fencing — Non delivery of service
We had a contract with this company to build a fence. He wanted a $700 deposit which we paid to him. He came and set the posts and then we had a delay because of HOA problems. I informed him of the delay and one month later I told him everything was ok and he could finish our fence. This was a Friday and he said he would be there the following tuesday to finish the fence. He didn't show or call. I called and e-mailed him numerous times for a week. Finally, after threatening to fire him he said he would be there the following Monday to finish the fence. He didn't show or call. I called and e-mail numerous times again for another week. I finally got intouch with him and he could tell I was pretty pissed off by then and he admitted to me that since there was a delay in the beginning that he had used our money to pay another bill and he didn't have the money to buy the materials to build our fence. He was waiting to get paid from another job. He would call me back when that happened. It's been another week and I have not heard from him. I called left messages and e-mails to inform him that if I did not have a fence in my yard by today he was fired and we would get someone else to finish the fence. We don't have a fence ! He also told me he does not have a line of credit with any building supply company. He also used to work under another company name of Affordable Fencing and they have an "F" rating on the BBB web site. He also says he's with Armstrong Fence company which does not exist.