Heavenly Tresses — Wig
I wish I found this page before making a purchase, I love supporting US based small business, hence my decision to purchase a Custom Wig from Heavenly Tresses based in FL . The pictures on their website look like the real deal, unfortunately what you get in the mail is completely different . You don't get human hair as falsely advertised, you get a synthetic wig that tangles and cuts your fingers as you try to run your fingers through the hair . I want a refund of my hard earned money . I don't sit at home scamming others . I work hard for every penny and it just hurts that people hid behind websites to rip off others . When I asked for a refund, I was told all sales are final . I was even willing to work with the company by getting some extensions in exchange for the wig due to their stupid sales policies . But No one will speak with you . They only chat with you when you are trying to make a purchase. Once they succeed in selling you their low quality synthetic wigs at 800 - 1000 dollars they stop communicating with you.
It took about 3-4 weeks to get the product . Anytime I called to follow up they tell me the wig is being washed . When it finally arrived it had the most awful smell . I wonder what they use to wash wigs, definitely not shampoo. It had a shine to it like a synthetic wig and shedding was crazy just for the first comb. I am just Overall disappointed .
I never complain, but this was just bellow belt, and $800 is a lot of money . ******I WANT A REFUND ****
a very UNHAPPY CUSTOMER .