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Heartland / Fraud and cheating

1 United States Review updated:
Contact information:

This report was extremely similar to my experience, but I have been hit twice by these people. The first was a couple years ago, and I just got through paying for that... But yesterday I got the call again, this time they did identify themselves as Heartland, which I now know, and they tried telling me I already agreed to extending AGAIN!!! This time I actually conceptually gave them info as I do like the magazines, and it is a good price, but their approach HAS to be ILLEGAL. Their conversation recordings have to be dubbed. Someone needs to do something about this company.

Origial Post: Back in September, a lady called and told me that she wanted me to write down a security code because my magazine are up for renewal and there had been complaints from other customers getting ripped off from other companies asking to renew when they weren't ready for renewal yet.

I told her that I wasn't sure when my subscriptions were to end, either 3 yrs or 5yrs, but that once they ran out, I did not want any more. Of course, I had gotten all my magazine subscriptions through NME about 3 yrs ago and completed my payment in 4 months.

Yes, I know she told me her name and that she was from Heartland, but at the time with all the FACTS and information she had on me and the magazines I was receiving, I never once questioned this was someone trying to scam me and confirmed my credit card number with her!!

She then told me that I would need to talk to her supervisor just to make sure she was polite and that she confirmed my information correctly.

When the supervisor got on the phone, he started telling me that I would be charged $59 within the next 3 days, I said what for??? Everything is paid for, he then proceeded to tell me about a contract that stated I would renew my magazine for the next 5 yrs.

After about 10 more minutes of arguing with him and telling him he better not charge my card, we hung up. I went to the bank first thing in the am and I already had a pending charge from them for $119!!! So, my bank helped me file a fraud complaint, I got my money back and canceled my card.

It is now Oct. 20, 2008, they just called me at 8:30 at night telling me something was wrong with my card. I told the man they were not getting any money from me and exchanged a few more words and he babbled something about the BBB and their atty... I told him I wanted my recorded conversation and he told me good bye.

If these people call you, hang up and don't even give them a chance!!!

Pa
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Comments

  • Ef
      22nd of Dec, 2008
    0 Votes
    Heartland - harassing phone calls day and night
    United States
    Phone: 515-521-5316

    Siince October 2008, the above phone number calls my cellphone up to 8 times a day. The only time I ever spoke to these 2 guys was the first time they called and they told me they were looking for money I owed to them for magazines
    (which I never purchased) and don't owe any money to anyone. They call all hours of the day and night.

    How do I get this stopped? I have been on the "do not call" registry since 2003.

  • Sa
      1st of Mar, 2009
    0 Votes

    well did they tell you the name of the person that owes the money or maybe its from the last person having that number!

  • Jo
      29th of Apr, 2010
    0 Votes
    Heartland - inter com
    home
    12 pender st
    Hudson Falls
    New York
    United States
    Phone: 5187479034
    jsphaiken@gmail.com

    on 04-01-10 i ordered A INTERCOM from heartland there number 3209254 i have the check where this was paid $32.98 what i want to know just what the hell is going on i have not recived this intercom. does this company sell and just put the money in there pocket and forget about it. thank you for your time Joseph Aiken

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