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healthypets / Non delivery of my shipment

1 United States
Contact information:
Phone: 1-800-889-8967

Dear Sirs,

I ordered Cosequien DS for my dog from healthypets.com at 5th October 2008 and paid $111.45.

I received a shippment confirmation from the side at 10th October 2008 with "order no 3887194" and "Label/Receipt Number: LJ24 5605 311U S”

I have not received my order since a month.

I ordered the same medicine from different internet sides in US, I received max. in 10 days without facing any problem.


Although, I have sent some reminder messages and have made many international calls from Turkey, I did not receive a satisfactory reply from healtypets side about status of my shipment.


There is no track of shipping with “Label/Receipt Number: LJ24 5605 311U S” neither in USPS system nor in Turkish postal service.

This was my first order from this side, but I faced with very poor service quality.

I also asked from healthypets either trace action to delivery of my shipment urgently or compensation of my loss due to their poor service standards. However, I did not receive any satisfactory reply the side yet.

I wait your urgent help in this matter

best regards,

Ferda

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