Healthy Back Store / not delivered on time/ poor customer service
I purchased the mattress online after talking to the person through phone.She promised the mattress will be delivered with in a week. After 4 weeks and numerous calls finally I got the mattress after 26 days. They delivered the wrong foundation and what I was promised as free( One pillow ) was not delivered. I called the customer service and it is so bad : she said she will get the fairfax store manager to call me. Ryan never called. I tried to call him it was in vain.I paid nearlly 2500 for this and after paying that much I am getting a poor customer service.
My advice do not order anything or buy from this store. The customer service is so bad and they do not treat you as a person after they get your money. Buyers Beware of this store and stay away.
Lola from Wash's Response, Mar 16, 2018
Thank you for contact information (at the bottom of the screen)
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