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Health Master / Living Well Montel


Mon tel's 60-day Money Back Guarantee

Complaint Rating:  100 % with 5 votes
100% 5
Contact information:
Montel Health Master
500 Returns Road
Wallingford 06495, Connecticut
United States
Phone: Customer Service 973-287-5170
I purchased a Health Master Pro Culinary Model 1 for $239.92 on Saturday 09/26/09. I received it on 10/01/09. I absoloutely loved it . I returned it in 13 days. The unit had a odor to it from the first day I used it. It stopped working and I returned it. It was returned way ahead of the 60 day money back guaranteed. I paid $239.92 for the unit, $30.00 for a 7 Year Warranty and $39.98 for Shipping and Handling and $9.99 for Prority Processing a total of $319.89. I also paid for it to be ruturned by UPS.

I followed it like a boo0k. I called them and they gave me the Return Reason Code and the Return Request number. The order number was21519565700.

I was credited the $269.92 on my Discover card but nothing else. I did call them back again and they did said they would return my $30.00 for the exteended 7 Year warranty but I still haven't been credited for that either. I called them 4 months ago.

When I did call them the second time they told me that I should of talked to them and they would of had me trouble shooted it before it was returned. I followed the booklet and did follow the trouble shooting routine. I reset the button on the bottom of the unit and waited and it still wouldn't go back on .I did this several times

Geraldine Sniadecki
1033 Hermitage Dr.
'South Bend, IN 46614

Complaint comments Comments (0) Complaint country United States Complaint category Consumer Electronics

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