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Health Cleanse / Fraudlent Charge

This company claimed I set up an account with them (I didn't) ordered a product (I didn't) and then charged me for it. I never recieved the product, and was charged almost $80 for it. They refused to reverse the charges and suggested I wait to recieve the product. They gave me a tracking number for the us postal service and when I checked that number it said it was delievered. It wasn't. When I explained this, they repeated the line about waiting for it to be delievered. Obviously it won't be delieverd if they claim it already was. The representative replied, "There's nothing I can do about that." That is not how to handle an unhappy customer or someone with the ability to take legal action.

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