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3.6 124 Reviews

CDI College Complaints Summary

77 Resolved
47 Unresolved
Our verdict: With a good resolution rate, CDI College generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
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4:42 pm EDT

CDI College Misrepresentation

To Whom it May Concern,

I applied to attend remotely with the CDI Edmonton West and was accepted as a student to study as a Certified Cyber Security Specialist. I then applied for a Manitoba Student Loan and started classes on Oct 26, 2020. When I was enrolled with CDI, I was assured the amount that they asked for in costs were provided to both myself and Manitoba Student Loans (see attachment). While attending classes, there would be online labs that students would attend however, the instructor would allow a student to take over the class, confusing many of us and it became disheartening and frustrating. I sent a complaint and was assured that my grades would not reflect the interruptions, but it interfered with my learning process. I was unable to utilize the online classes and labs for many of my courses due to links not working or not being available. This also includes classes that were spent having an instructor reading from an eBook, that was already read by the students prior to class as well as lectures were supposed to be downloadable however, were not.

After completing the first semester, Manitoba Student Loans contacted CDI Edmonton West to confirm that I am still a student and was paid up to date. CDI provided the costs involved so that I could complete the second semester. Shortly after Manitoba Student Loans paid the fees on April 6, 2020; I started receiving weird phone calls from CDI.

They called demanding that I pay an extra $1397 for physical textbooks that have not only been paid for; but I have yet to receive. I have spoken with numerous representatives and the Finance Manager at CDI regarding not having received the textbooks and now they are demanding I pay an extra $11, 000 to continue my education or they will suspend my account. This is a random number that is not on any of my paperwork from when I became a student. They then demanded the money ($5450.00) that I received from Manitoba Student Loan which is my portion to live on while I am a student. I advised the Finance Advisor that my enrollment is paid up to date ($19453.00), that I still have not received my textbooks and again she threatened to suspend my account. Now they are demanding an additional $1166.80 for the textbooks. As you can see by the attachment that all the funds have been released for the remainder of the second semester.

I have spoken with Manitoba Student Loans, and they assured me that all my tuition has been paid in full for the first 2 semesters. The $5450 was confirmed for me to live on while I am a student. They also recommended that I reach out to you for help with this matter. I am concerned that I am caught in a scam. When I enrolled in the course, I was advised that I would graduate as a certified Cyber Security Specialist, I have since discovered this to be false. The total amount that I was expected to pay from Oct 26, 2020, to Aril 20, 2022 would have been $33, 506 (see attachment). I no longer have access to my account; I no longer can continue with my studies as they have suspended me.

I would like your assistance to return the money to Manitoba Student Loans prorated from April 6th, 2020 as well as the cost of the textbooks I never received ($1397). I am not disputing paying the first semester but since I cannot continue with my studies I want to voluntarily withdraw and am hoping for a refund. It's not fair that they are forcing me out of my studies when my account is paid up to date.

Desired outcome: Repayment of second semester and textbooks not received to Manitoba Student Aide

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Daniel Landry
, US
Jul 10, 2021 1:52 pm EDT

I also was run into a loan and was only looking, my credit was already shot, I am 49 years old and never had a laptop or a personal computer, I seen and used and can send emails and can handle most basic stuff, I see this add about cyber security at cdi, well they started really calling and mess, telling me I need to apply for this loan Do to the Government Grant I would get for 4500 around there and 1100 from Alberta student loan, I try to leave course, it was way to advanced for me, after starting and not having a computer and needing to go into the school for two weeks, I used my funds to buy a 2200 lap top that would run they stuff I needed to be able to do, my education is maybe some high school, the help me pass the so called test, I lasted 5 weeks and did not even get through the first part of the program and falling behind daily, I stop going, when I was in class and ask to stop they would not listen, they tell me they would help me pass and what ever I needed, yeah no they Centre me out like I was dirty, every time I walk into school I knew I was not going any where, the Teacher would Centre me out on zoom and have me doing this to the point, I was not learning nothing, cause I only wanted to inquire into this, I am easy mislead and thought there were out to help, no that the case, they charge me 6500 for the little the helped me with and 1700 for book that are online, they ask me if I knew any one else could could get the loan and they would give me 300, I was a fool, I did not know how these people look them selfs in the mirror., that what cdi in calgary AB did they knew I was going quit and they wanted me to apply for the second part of my loan, who does that :-( now who can help me, I feel ripped right off does any one know who I can speak with, I don’t mind paying but what they gave and what they asking for it bloody murder 7500 for about 6 weeks, I wanted out the firsts week and ask about canceling the loan

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2:53 am EDT
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CDI College Lost information due to insufficient storage that caused damage to exam test results

I had requested my information to forego future education and was told that I would have to redo my exam because after my request the school has determined that the storage was in the basement and all was damaged and no electronic reference was available.
I'm curious to why electronic data of module marks were kept but the exam marks were no stored.
I paid a lot of money and am still currently paying the payments and would like some clarifications on the way I could get a reference of my 93% final test that they have seemed to lose.
It's not questionable if I has finalised the exam because a close family friend was also in the class that session and is familiar with the whole process and program.
I've tried to have this brought to the attention of someone who can provide me with help but it's just a reciprocal of negative response.
This so called reporting tutorial has no way been available since 2004.

Desired outcome: Update of my module marks and exam final mark or options to have my refund for OSAP loan with federal and provincial or a issuance of my diploma effective immediately

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Update by Amanda Lynn Cote
Jan 13, 2023 1:36 am EST

This has never been resolved and i would love to know how that was significant?

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5:38 pm EDT
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CDI College CDI submitted me to Collections without any attempt to contact me after I withdrew from the program when my husband died

I was enrolled in the Legal Assistant program in Oct 2018 and being funded by my band (reservation) In March of 2019, my husband was diagnosed with terminal cancer and died in August 2019. At that time, I withdrew from the program. There was an amount of $1000 owing and no one notified me of this. I was not contacted, emailed or anything, instead some [censored] submitted my file to third party collections first.
I then enrolled BACK into school under a different program and am being funded once again by my band. From my understanding, this should not have happened. Someone seriously SCREWED UP and this has caused a lot of undue stress because of STUPIDITY!
I've contacted CDI and they are all scratching their heads, telling me to pay the amount owing.
I refuse to as this was handled poorly. I've insisted that I will NO be paying a collection agency as if someone would have contacted me, AS THEY WERE SUPPOSE TO, none of this crap would have happened.
very POOR when comes to being professional. This person needs to be fired! Who screws up someone's credit in such a malicious way?

Desired outcome: I will pay the amount owing, but i refuse to pay any interest or extra fees and I want an apology from the IDIOT who screwed up to begin with

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3:50 pm EDT
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CDI College Program quality and withdrawing

The Dental Assisting program was so poorly run (online) during the pandemic. They had ample time to sort it out. The in class portion was mediocre with a lot of back and forth and definite lack of communication between staff and students. I realized the program was not for me less then two months in and was told they would be keeping 50% of my tuition totalling over $10, 000. I've asked for them to send me a breakdown of my attendance on multiple occasions and never received a response. Wishing I hired a lawyer to read the contracts before signing them!

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Update by R M13
May 31, 2021 11:21 am EDT

I was contacted shortly after this complaint and then ignored once again. I have reached out several times with no response.

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2:13 am EST
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CDI College Not replying to emails!

It's been a while i'm writing emails to cdi college montréal campus regarding my fees refund and I don't know why they are not replying me! They're wasting my time and only I know the value of it! Ircc is playing with the mental health of the students by not providing them the value information which they need and now it seems that cdi college is following their footsteps too!

Desired outcome: I request to cdi college Montréal campus please reply me as soon as possible

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Courtney Corrigal
, US
Aug 01, 2021 12:36 pm EDT

Yes cdi is very disorganized and does not practice what they preach, it’s the hell of schools! Not allowed to talk about God in the ssw class because it offends students, well …ssw …. People are gonna tell you to Fuk off and that your doing a terrible job, they might have spiritual concerns and what are you going to do?…oh sorry I don’t believe in that can you find help elsewhere!…half my class is on mental health meds, , and unstable, lashing out calling other student a junkie. And this person is still allowed to study! As for mental health, I think you need to get the log out of your own eye before trying to help your fellow human get the ssw dust out of theirs! I know who the system is so messed up now, it’s because of schools like this!

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7:10 pm EST
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CDI College College is asking for more money when they are not keeping there end of contract

CDI College in Calgary asking for more money and holding my diploma I can not go to university because of that and they are asking for more money after I had to finish school at home because of covid. they said that I will have an agent that will find me a job but she did nothing and did not even get me one job interview.

teacher leave school and they put someone that barely speak English she was teaching what she learns in India and not in Canada.

they give us not qualified staff members and they put in in a practicum not related in my work field.

I got suspended from school because of having a miscarriage.

this was a scam.

Desired outcome: get reimbursment and get my diploma and transcrip

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Carmela Reid
, US
Mar 28, 2021 8:37 pm EDT

How convenient that they cannot seem to find anyone’s profiles or names in their database! Pffft right!

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Joshua Alexander Caney
, US
Feb 22, 2021 9:19 pm EST

please cantact this email. ClasslawsuitCDI@gmail.com

Their is a potential class action lawsuit if their is enough people to join.

You may be entitled to some sort of restitution for your trouble. Pass it on too others in the same boat as you with CDI.

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Carmela Reid
, US
Mar 28, 2021 8:19 pm EDT

I’ve emailed you. This is long over due. They are crap and the government is misleading people by allowing them loans to attend this crap school!

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sharon reed
, US
Aug 16, 2021 10:15 pm EDT

Please please contact sreed2302@gmail.com unethical does not describe what I'm going through

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CDI College Accounting and payroll diploma total experience

Given conflicting information when signing up.
Pushed into siging up quickly to the point she wasnt even going to give me a day to think about it or allow me to speak to my partner before deciding.
Paid for books we didnt use, were told were outdated and no longer have access to.
Tutor gave incorrect information, refused to answer questions, didnt teach at all or help. I realize it was a self study course but I was told upon signing up that she would help teach us and guide us through and she did nothing.
I received an email giving me 2 weeks to find a practicum placement and if I couldnt then they would find one for me. I then found out only 2 weeks before the start that I was supposed to be finding my own placement which left me with nowhere I was told we would be helped and supported through that process and was not. I was told as long as I did 20 hours a week I could learn on my own time to then find out we had to be signed in every day. When I tried to address my concerns in the beginning I was either told "this is exactly like attending school" or "this is nothing like attending school" depending on which answer suited my education being the way it was based on each part of my complaint. The practicum replacement project was a joke. It was a generalized project broken down for grading that didnt even make sense for a paper. No one gave us assistance to even tell us if we were going in the right direction. When I did finally get help I was told i could have more role players and less points per player as it was impossible to accomodate the break down they required. I was then deducted marks for not having 5 role players and 5 points per player, after they told me as along as I had 25 totaling was fine. I received the same mark as a fellow student who showed me her paper as we were teamed up rather than have someone at the college help us and yet my paper had relevance, no repetition and met the criteria i had been allowed. Not exactly fair.
My grandmother died and I had to fly to england for her funeral and was not even allowed to take off one day to fly there. I made arrangements to ensure I could study while there but they refused to allow me the day I flew out which was a very busy very tight day. I then found out later that one of my fellow students took a whole week off for a migraine.
Many of us were told we would be able to challenge the exam to become CAs and this is actually not true, you need a full degree not a diploma. I expressed to the counselor I was signing up with that taxes were my main interest and was advised I would be able to process personal and small business taxes with this diploma and that part of the course was so short and basic I can actually do neither.
The payroll portion of this course was an absolute joke. We were specifically told not to use our books, our learning would be all research and yet with zero background knowledge how are we even supposed to know of the information we are finding is correct?
We never went through assignments or anything to see where we went wrong so we never knew what we got right or what we got wrong.
Assignments and exams were pulled from multiple sources but not formatted the same. It literally looked like someone physically cut one or 2 questions from multiple exams and pasted them together. Questions would go 1, 2, 5, 6, 9, 42. They made no sense. And then when marking these the tutor couldnt figure this out and docked us marks because she couldnt figure it out. That's not our fault your exams dont make sense.
To ensure this didnt happen again we had to copy questions from the book by typing them across because the pdfs would not allow to copy and paste without reformatting everything all weird and wonky. This takes extra time out of learning to do this.

Desired outcome: Refund of tuition and books.

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4:54 pm EST
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CDI College Service

I was a student at Reeves College which is part of CDI College. I took the Legal Assistant Program. They claim to be accredited college and recognized in the industry.
But what I found was they are the bottom of the barrel. Companies tell me they only hire from Reeves if they are desperate. I figured I was just missing come course. After contacting SAIT, U of C, MRU about their legal assistant courses, I discovered that they will not accept any course transfer credientials. Also, they have courses in the Legal Assistant Program that Reeves does not teach. This lead me to research my courses with real schools and discovered that I paid for classes and books that I did not receive.
Since October 2020, I have sent several emails to Reeves requesting a detailed copy of my account. I keep getting the run around.
I attended Reeves from Feb 2018 to June 2019, I have not been able to find a job and applied to Sait and Bow Valley College. Both stated that none of my courses at reeves college is recognized.
I am looking for get a refund for course materials and instruction that they charged me for and did not deliver. I am still waiting for a detailed statement of account, which they are dragging their feet to obtain. Several of my class mates have looked into suing Reeves but cant get a lawyer to take the case.
I was given books for Legal Research: Step by Step, Legal Transcription, Canadian Business Law part 1 and Part 2 but for Ontario which was a big complaint since we are in Alberta, Interviewing Skills for Legal and Professionals and Rules of Evidence. We did not even open these books or asked to read any of it plus there were not courses that pertained to these books. I had to pay approx $1800.00 for books which I didnt even touch and the ones we did read were for Ontario law, not Alberta Law.
Many of my classmates are with the same opinion and are trying to get their money back. I was asked if I am able to find an avenue they would gladly join a class action suit.
I have emailed Maha Khalifa
Financial Administrator
T: 403 290 1511 (Ext. 2212)
F: 587 952 0006
E: Maha. Khalifa@reevescollege. ca
So many times I lost count (+25) and I still havent gotten a detailed statement. I tried to add PDF files but your website only wants photos. I have even wrote letters asking for information and apparantly they didnt get them.
Maybe you can help before I just submit a claim for the entire amount and let the courts decide. Its not over $50, 000 so it has to go to Provincial Court.

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Update by GeeCee2020
Mar 04, 2021 2:06 pm EST

I am not with CDI...and will not be in CDI's database. I am with your affiliate, REEVES COLLEGE.
CDI College and REEVES college are connected.
I have corresponded with Reeves College asking for information and a detailed statement. They refuse to give it to me. They also say they have moved but wont give me the new address.

I am getting the run around as usual.

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Carmela Reid
, US
Aug 30, 2021 5:25 am EDT

Yes I’m now dealing with the schools cmpkaint process which has my anxiety through the roof- and in the end I’m probly still going to be in this same crappy situation.

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Carmela Reid
, US
Mar 28, 2021 8:30 pm EDT

Exact same course as you gee cee- same books same issues but worse. Havent made an actual complaint with the school because I predicted it will just be a straight up run around. This is insane that the government gives people loans to attend this school. Maybe that’s more the direction the lawsuit needs to head towards. Either way I am so onboard with this. I thought I was getting my life together, trying to do better, moved away from my family and relocated to attend...so frustrating and stressful.

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GeeCee2020
Calgary, CA
Mar 30, 2021 3:31 pm EDT
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I know right! What a waste of money. I am looking into a lawyer that might take a class action suit against them. I already have a dozen others that have tried to sue individually but lawyers are not interested as it would cost way more than the outcome.

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10:58 am EST
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CDI College Accused in cheating and plagiarism

Hi, I am a student travel and tourism course. on January 10, 2020 was an exam on my table I placed just papers and pen my handbag was situated behind me on the chair, I finished my exam handed my papers to teacher, after 10 min my teacher accused me in plagiarism in front of other students. On January 13, 2020 at 8am I was at college for my lessons, but student service coordinator handed me papers with college policy with the words that I am expulsion from college. Where was no warnings, no probation. I am depressed, paid money and dont have diploma. I did not copy or look into my books, or to do that people needs time.I am sitting right in front teacher, if he saw me why he did not say me right the way. In one day they make decisions to determine, I didn't make a crime, didn't fight with any body. Please help me to resolve this problem together. Thanks in advance. My name is Olga Cakir

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CDI College Dont go to cdi college burnaby

Cdi is the biggest scaam they should be sued. Teachers dont know anything they are so racist and never helped me with my pracicum after grad. They set me up for failure and Im getting money pulled ouf of my account every month.
The cdi college burnaby all the teachers and people that work there are usiing students to pitch in money for their gambelling addictions.
Once I finished school I contacted cdi they said they will get back at me in a couple of days I swear to you they never did. I tried calling over 10 times and they told me the practicum coordinater dont work there anymore . How could you do this to your student I almost suicide because of you guys was in the hospital because I had no job and I owed you guys money from student loans. I almost died because cdi college didnt help me get a job after grad and refused to conact me back left me out dry took all my money and put me in debt .I coudlve been dead!

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Maria355
Winnipeg, CA
Feb 28, 2022 1:17 pm EST

I believe you. I also experienced racism in Winnipeg CDI campus

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12:05 pm EDT

CDI College Staff and service

Good morning, this email is meant to be received by head office. Im currently enrolled in one of your Edmonton campuses. For the past 6 months my entire class of 17 students have been struggling to dispute our issue with text books, and getting a refund as we either had to go buy our own to use, had them from previous or didn't ever receive books we were paying for. Our class had gotten a resolution 6 weeks ago when the director and samantha came to our class stating what we were to receive as a a refund and that we would receive this refund within 4-6 weeks of signing the refund documents. Yesterday was the exact day of waiting 6 weeks for this refund and we were all told that we were to go down and speak to advisors about cheques and when I went down there, for one they denied saying they'd be ready in 4-6 weeks however 17 students will tell you the same thing they told us. And two they are saying they are only now sending in our paper work this week which is now going to take much longer to receive this refund and there's nothing they can do. I'm upset as I budgeted to get this money back (money I wasn't supposed to pay in the beginning) for my children's daycare, food and other Bill's that have been falling behind and now I'm being told we aren't receiving them this week... I went in 3 weeks ago asking if there was any way I could receive mine closer to the 4 week mark as I've been financially struggling at home and the financial advisor I spoke to said I cant make promises but they should be in closer to the 6 week mark as at that time she was just sending our paper work in - that was 3 weeks ago...in the meantime I'm not sure where to bring my children come this following Monday as I now can't send the money I was told we'd receive. I'm a worried parent wondering how I'm going to feed my children next week. This is not the first time weve encountered issues with this campus, were constantly being told one thing and another thing happening. I'm so tired of the games I've had to endure with the staff at the school, and why they feel the need to constantly continue to make ongoing issues for myself and classmates. These 17 students are extremely fed up with all that weve endured in class and with your staff, and we would like something to be done about all of this. Like I told the director yesterday we were told to pay our fees in a timely manner, so they didn't have to chase us down for payment, and I did so, but they dont have to refund me money in the timeline stated that shouldn't have even came out of my own pocket to begin with... there is a huge double standard and lack of professional responsibility within your staff. I could continue on as like I stated before this is not the one and only issue weve encountered, however this is our main issue currently that I would like something done about this.

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Carmela Reid
, US
Mar 28, 2021 8:49 pm EDT

Same issue with the book thing for half the students in my class.exact same campus. I can’t believe this place!

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9:24 pm EST

CDI College Information about their paralegal technology program turned into a signing session to get enrolled

On February 18, 2019, I was looking into schools who offered a paralegal technology program and came across CDI college because they were the first to pop-up on my Google search page (props to their web team for having really good SEO). So I went to their website and there was not much information except for a basic description of the program, a basic "what our grads say" section (which doesn't give much either in terms of credibility. Anyone can easily just slap a quote and a name.) and then they had the little "request info" form that was permanently stuck on the screen no matter where you scroll.

I wanted to know more about it so I filled the form. The next day, I received a text message from one of their counsellors. I set an appointment for February 20, 2019, at 10:30 am. Now, I usually don't get lost in my own city, but right from her email, it sent me going somewhere else completely so I got lost getting to their MTL location.

When I got to the 7th floor, there was a ton of people looking to enroll and the receptionist gave me something to fill out with what questions I had and basic personal info like name, birthday, employment etc. So after I filled that out, I was told to wait because I missed my time slot (fair enough).

Now here's where it truly starts getting crazy. The lady counsellor I had was super nice. Almost, too nice. (I work in customer service so I can tell if someone's putting up a front or not.) She greeted me and led me to her office. She started off by assessing the little form I filled out earlier at the reception and asked me about what I think the program was about. Then she started saying things like " we're very selective here because this program isn't for everybody. Many people who come in here don't realize how much work it's going to be or don't see the "big picture" because of the financial bit." Then she started talking about how after getting your degree, you will have job placement and then start making money which will basically fix your student debt concern. Talking about how, it's a big investment in yourself and how the job will be long hours, but worth it. How you'll be basically living a lifestyle with your new found salary. "It's kind of like the series Suits" she said. (If you don't know what Suits is, it's basically a TV drama series about lawyers. Meghan Markle stars in it at as a paralegal.)

At that point, I knew this whole thing was a sales pitch. She made it sound so good and for a moment, I was convinced, but I wasn't going to let myself be finessed like that. After her whole program pitch, she had me go straight to one of the in-house financial planners and do a loan simulation to see how much I would get. I wanted to get out but I didn't want to be rude. (Yes, I can do that, but still. I ain't rude.) At that point, I seemed to be fine so I was sent back to the counsellor and she gave me the student book and program catalogue and had me signing papers for enrollment. After that, I was already doing an admission test and was basically approved on the spot.

Overall, they exist. Are they reliable? I would say questionable. I should have read reviews online before contacting them, but too late. Lesson learned. The program cost 18k which isn't a lot compared to the US but for QC that's really expensive. So I have scheduled another meeting with the counsellor tomorrow (Feb. 21.2019), but I'll be writing a rejection letter instead. So yeah. I went in there to get info. not get finessed into enrolling on the spot. For anyone thinking of going there, just be really careful and inform yourself. They're real, but as I said, questionable. Beware.

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CDI College Wrong information was given

Hi this is Saba. I want to file the complaint against college CDI. I took the admission in Montreal CDI Capmus, while I was signing up for the course, I told admission advisor that in future I might move to different province, will it be possible for me to continue with the rest of my studies, she said there's absolutely no problem. You can change province anytime and continue the rest of the course at the province where I want to move. When I moved to Alberta (new province) I went to CDI campus here and they said that I have to pay another 10000 to finish the course as CDI Montreal and our campus don't have the same course and cost. As I was new in Edmonton I wasn't approved for grants. And then I had to stop continue my studies as I wasn't able to pay 2000 every month. For 3 weeks of studies at Edmonton campus, I paid 1800$. And they said when you can afford then I can continue.
I had to stop the studies because of all the wrong information given to me. Now CDI Edmonton doesn't wanna Co-operate. When I asked for credits, they said they can't because They can only award credits within one year period of time.
I feel like I was ripped of by COLLEGE CDI. I am paying to Quebec student loan since 2014. And I didn't finished course because of wrong informations that were given to me.
If college didn't help me I will go to the court.

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CDI College cdi / vcc is a scam and a shame to our educational system

I wanted to be an ECE, but the college adviser I got told me it doesn't pay enough. Then, I was assigned a business administration course which I did not enjoy. I left BA after being told women cannot become firefighters, police officers and so on because they are jobs for men.

They assured me they'd find the course for me. I was then assigned to HCA u set the impression I could work with speculation needs children I the future. I'm on debt $25, 000 for a course I could attend for $[protected] in my current area depending on which community college I attend.

I was amazed that they had neglected to tell me that I wouldnot be able to complete the course without first doing my vaccinations and a TB test... I openly do not vaccinate.

Upon becoming pregnant, I requested some time off because I could no longer make beds and it would be insane to try to do my practicum while pregnant.

I was never welcomed back, and I have to demand my transcripts.

I have not been permitted to complete the course because I do not live within driving distance of a CDI college. I also do not vaccinate for religious reasons, so I will not be able to complete my course. Now, I'm stuck paying for an education I never fully received.

My experience at the college was horrible and I'd never advise anyone to attend any of their colleges.

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CDI College General

CDI College's advisors and recruitment team is extremely persuasive and deceiving, me among hundreds of others without a doubt are told we would come out successful. They show you these BS plaques on their walls of high employment rates but fail to mention the rates are so high because of the amount of drop outs so in reality a 90% graduation hire rate is because 15/20 students dropped out or got kicked out/lost funding and 5 graduated with 4 actually finding work in their field. Ask anyone that has attended CDI College and they would agree.
I have very little good things to say about this college, the staff is changed on a monthly basis with "teachers" (usually former graduates) constantly quitting and others be re-hired. I was a student and a graduate of the PLA program, all my instructors were extremely unprofessional; constantly bringing their personal lives to work; except for 1 remarkable former attorney named Tom Toews who was my biggest motivator there.
Upon graduation and an embarrassing display of effort from the school it took months to find me a practicum after graduating. After completing it, the career department STILL has failed to get back to me in finding me entry-level work (keep in mind it has been over a year since graduation).
I have yet to receive an email of updates or any sort of response after visiting and sending dozens of emails requesting assistance to find work WHICH the college GUARANTEES after GRADUATION.
Instructors are constantly slacking, on their phones or playing games on their laptops, there was little to no guidance on work being handed out, no 1 on 1 guidance even though classes are often as small as 10 students. Believe it or not, I had an instructor babble on for over 40 minutes about a party he was at over the weekend whilst explaining his life story and twitter popularity (Todd, quit forever, please, for the sake of students trying to learn)

I pray that it is only this location that is extremely incompetent but i highly doubt it.
I DO NOT RECOMMEND THIS COLLEGE TO ANYONE and I wouldn't wish this even upon my worst enemy.

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CDI College Verbal abuse

Hello, my name is Victoria, I am currently enrolled at CDI college campus south. I am an Oil and Gas administration student.
In December I enrolled in this school and had a start date of January 5th. Upon enrolling I and another student were told that the school is a top accredited school with certified teachers. Unfortunately, recently I was told by the campus director that, in fact, none of the courses here are accredited at all, none of the teachers needed to be certified as well. I am now about to start on my 5th month and countless courses.

Recently another student and I had been verbally abused by one of the financial representatives at this college, where we got public shamed in the middle of our campus for asking to see a breakdown of our tuition and book-list. Unfortunately, even with voice recording proof and video, the school is doing nothing about this situation and we have been made to feel out-casted by the staff and some of the students. Not only did this happen once in the privacy of an office, it had happened three more times in the public eye and in private where things like “ I don’t understand how you think you will get through life being the way you are!” and “ If you don’t respect me, I will NEVER respect you!” ( referring to my attitude towards the financial representative when I asked for a breakdown) were shouted at us in front of about 10 people.
The most unfortunate thing of this situation is these are not the only times where our student body have been mistreated and lied to by the staff of this campus, we have had many situations where things like “ Maybe you should be better students and make work for yourself, I do not have time to deal with this”. Had been said to another two students when they asked if they could leave because our instructor had nothing planned for our class except for a 10 minute quiz, so we were left to do nothing for the remaining 3 hours and 50 minutes of the day.

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Maria355
Winnipeg, CA
Feb 28, 2022 1:19 pm EST

Actually, I believe you. Me and other students were experiencing verbal abuse in Winnipeg CDI college.

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CDI College Psychological abuse

In the conclusion of my recent complaint about the service I had from CDI College during the year and half (2013 to June 2014) it is not based on the huge amount of money that I had lost, it is more than that, much more than dollars bills. It's about my dignity, my values, my self esteem, the trust I had in these peoples that I pretend to be honest while there were hidden lies in the way they talk in the way they behave.

I remember that as soon as they've been completely paid, as soon as the 17 000 dollars was in the bank, they didn't act the same. Some of them show their true colors in my point of view.

I would not write this lines, if I never would never did anything in the actions I made in meeting the direction and talking about the problems I had with the instructor responsible of the daily group i was in. How many time i ask what it can be done either by me than by them. Asking if there were some kind of services who could be possible in the moments were I had face in pain and in indifference. These misunderstanding of what my instructor wanted me to do.

This one doesn't gave anything but asking me to prove him that I understood.

Understanding some parts that he had to explain before some home works. He gave these basic but essential explanations to a bunch of student who where in his "grace". These students were not treated the same, especially those who were paid by government institution (CSST', Immigration, SAAQ, etc). and those who were kind of friend with him.

I talk about his lack of support, about the absence of cooperation, the amount of time he spent about anything else than what he was stand for : Educating, giving support and some help when there were situation. All the time this guy spent taking about games, about youtube, about how excellent the power programmer he claimed to be. Being more annoying than everyone one else in the class, talking loud and the most of his time when he was at the College. He spent so much time chatting with peoples that I came to a point where I asked myself how come this guy still have a job at this institution. Peoples look at me like someone who have a hard time understanding, someone who have to be take pity on. I have worked about 15 years in the past as programmer in large companies but my diploma was to old and this was the reason why I was there, making a new diploma. .

I was the one to be treated with disregard, with nonchalance and disrespect so I decided to do the best that I can, without asking him anything, to make the best that i could to achieve each and every courses that i have to do. It came to a point where i was asked to redo a program four times. Four times this was not enough, and through all this abusive behavior, I told it to the direction and it went to a point where I made a complaint to a regional director.

Things began to change when this regional director saw how far this instructor went in changing the rules that we already signed in a document called PIEA. Cause not only, this instructor was abusive, but he was nearly making a power trip, in making more restrictive regulations, more sever rules, making his own rules against this document who stand for something who can't be changed only by a group of peoples who are responsible and the only one who could be involved in these rules and regulations.

But it was too late for me. When the direction asked me for the first time, on their own behalf, to meet me, it was like i never met them in the past. I was mostly rejected from the College but they accepted a last chance for me. A chance ? A chance after all i have made to ask for help, ask to be heard, a chance after all they heard from me, all they knew about the instances and the non acceptable situations that i told them during the year 2013 on several meeting with them. They were hearing me, but it seems that they didn't give a ###. .

Finally, some weeks ago, i was asked by them and they told me that there were no future for me at the College CDI. Doors were closed to me in every demand that i would asked, like for example, having the possibility to make a diploma in network management. They told me that they did it for me and for the College, and they couldn't accepted me in any other courses.

Now, I face a lack of self esteem, I lost a part of my dignity, my reputation have been soiled, I have lost all my personal investment and I have nothing who could make me employable even if Information technologies is a passion for me, even if I did a lot in terms of projects, realizations in the past. Now it is like I step back miles away from the begining of this course in January 2013 by losing more that what I had before. I am broke in pieces and like I said earlier, this is more than losing 17 000 dollars, this a lost of my personal value.

I will remember CDI College for the rest of my life.in lost, in hypocrisy, in lies, in a total lack of humanism and honesty

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Lola2021
Winnipeg, CA
Aug 14, 2022 5:01 pm EDT
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I also had bad experience with CDI College, Winnipeg branch. Teacher was disrespectful, unprofessional and the worst part that after some students complained to Administration, nothing changed. It seems like they do not have respect for students in this college.

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Ronniejv
, US
Jul 07, 2022 4:22 am EDT

I completely feel this. There were times I was alone in the online limbo, and not having grades, responses, comments, or encouragement made each day more and more cumbersome. Especially because I already have mental health struggles and no support system, it is only so much keeping me together right now. And to know CDI has duped me and taken their money and ran, it is disappointing.

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CDI College Bad impact

I went to CDI College, Quebec city, QC from 2013 to this year. In the begining of my education, there were already something doubtful situations in the way the instructor behave. He spent a lot of time doing everything else than helping, and the most of the time, he doesn't tried to give an issue, an example, or something who could help solving problems that i encountered during my first course and during the few moments where he was at his desk.
I didn't recognise this institution like the way it was before. Each days was an amount of deceptions who grows up as the time goes by. So i decided to do the thing on my own without asking anything to my instructor, obviously, there were no answer i could get from him. As he spent most of his time laughing, and talking and talking, i silently study and did my home works like they asked me.
There had been a time where we moved to a small room while there were a complete construction works on the main place we used to be. This was the begining of an hell. We were almost 25 to 30 students in a space so small, that the sound's level got so high that it begin to be painful. Each and every days I was thinking : "What the hell am I doing in this place ?!". While some peoples were allowed to progress (being in the "protection" of this "instructor" especially for those who had education being paid by CSST, SAAQ, and other Big Financial Provincial Partner) Peoples like me were treated like losers, like uninvited guest, like wasted of time or pure fool. Strictness was high for us, while there were fun for others.
In 2014 i asked to continue my education during evening courses. I can say that the instructor was very good, and the environment was healthier than those ones i lived in 2013 but the worst was made. How many times i told this to my director, how many times i ask to have a solution, and each and every time there were a complete ignorance of the situation. I talk a lot about what i was living in 2013, but without any issue who came to a point where I was ask to have a meeting with two directors. I was surprised of the existence of one of them, i never knew that we had someone called pedagogical director. They told me that i was a half way of being rejected. They were giving me my last chance in this new commitment to make me study during evening.
I never never never been helped by one of them, i never had their so called "Solution plans", "Helping plan" or whatever they called it, never ! The only time they asked me to meet them was to show me how low i was in terms of results, in terms of progression, etc. I had work 15 years as programmer as well as computer technician. But the lack of help, the abuse and misconduct ways of my instructor who treated like a dump during 2013 went to unacceptable ways of evaluating what i did.
So, in every aspect of my education, i was the one who was always faulty. Nobody's fault but mine. Finally the direction decide that i could not going one further in my courses. I ask it would be possible to be in another course, nope, they asked me to get out of the school and to never attend coming back. I lost 18 000 dollars, i lost a part of my dignity, of my pride. I was break in pieces, and now I'm fighting nightmares and a emerging depression. I cry a lot till this decision, i have lost a lot in self respect, i don't know where i'll go, and for them, this is me the perfect loser.

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CDI College Worst college ever

It all started when I moved to Surrey. I needed work and couldn't find anything good. I saw this ad for CDI college so I called. Within no time I was accepted and they got a student loan and then eventually started my course. The teaching was very unorganized, and nobody really knew what was going on. We had time where a classroom was double booked, and other times we didn't know why we were doing next. The worst part was that one student was showing signs of some serious mental health problem and they let her complete the course, lab skills and practicum-- even after contaminating a colleagues coffee and telling far fetched tales to the class and teacher.
As for me, I owe about $30, 000 for a course they won't let me finish. We signed an agreement when I got pregnant stating that I would return after I had the baby. I couldn't continue the lab skills and practicum because I was gestational diabetes and lethargic during my last trimester. I tried calling every month to see when I could return, ; however, Monica, the education manager, repeatedly told me " Don't worry. We will call you hen there is an opening. ". This was frustrating, considering they have new students join every week or two it the start of each section/ mini course. Eventually, I had to give up because I could no longer afford to live in my apartment. Now, everyone has been urging me to do something about it. I can do the same course in half the time for $3, 000 where I am now.
This has been the WORST experience in my life! I don't want anyone else to be misled and used like I was. I also wouldn't want to see some of their graduates taking care if my grandmother or any loved ones.

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CDI College - Going to the media

I am going to the media with my story regarding the CDI Campus...the reason being is that so many students are being taken advantage of when they want to further there education and make a life for themselves...I have also posted a story on this site and gotten a few responses from others so please continue the good fight... If anyone wants further information please my email is [protected]@gmail.com

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