HDXpertsIncomplete work

1 Review updated:

I hired Charles Troxell from HDXperts, Inc. (dispatched through HD Installers) to mount my flat panel and install my home theater system. Although he offered to do the work himself for significantly less than originally quoted (a no-brainer since HD Installers were ridiculously overpriced anyway), he left several holes in the drywall that should have at least been fitted with outlet covers (see attached photo). Also, the wires for the surround speakers and center channel were spliced with the wrong plugs. He promised to come back and fix these issues, but failed to show for the follow-up appointment and never called back after leaving several voicemail messages. I will not use this company/technician again for future work, nor will I refer him to my friends.


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  • Su
      Jun 29, 2010

    I used HDXperts, inc for my entire home theater installation in DC. The service and products were outstanding. His pricing was lower then any other installer that I had survey the project and that is why I originally chose this company. I have recommended Hdxperts, inc. to family and friends who have recently had work done, which also turned out great. Sorry to hear about your experience, but I am going to have to give credit where it is due here to HDXperts, inc. I would use them again and recommend them.

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  • Jj
      Jan 17, 2012

    Im sorry to hear about that. Next time you need Tv installation Call Cable ConneXions Llc. [protected] visit use on the web we also offer next day installation for a very low price...WWW.NEXTDAYTVINSTALL.COM.We have monthly specials...ANY SIZE TV MOUNTED FOR 199.00 INCLUDING MOUNT AND 10FT HDMI CABLE...If you have any questions please feel free to contact us.

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