HDXperts / Incomplete work
I hired Charles Troxell from HDXperts, Inc. (dispatched through HD Installers) to mount my flat panel and install my home theater system. Although he offered to do the work himself for significantly less than originally quoted (a no-brainer since HD Installers were ridiculously overpriced anyway), he left several holes in the drywall that should have at least been fitted with outlet covers (see attached photo). Also, the wires for the surround speakers and center channel were spliced with the wrong plugs. He promised to come back and fix these issues, but failed to show for the follow-up appointment and never called back after leaving several voicemail messages. I will not use this company/technician again for future work, nor will I refer him to my friends.