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Lied about not receiving the projector
I have purchased a projector from HD Projector World back in December and received my order three weeks later. The projector was not the same as I have ordered so I contacted the company and told that they've sent me the wrong projector. They asked me to send the wrong one back and offered a refund. I agreed, paid some extra for the return shipping and sent it back. Two weeks passed and there was still no money, so I contacted HD Projector World again and they said that the projector had not arrived so there will be no refund. Then I contacted the shipping company and they assured me that projector was received. Scammers ad liars!
Bad Service
Ordered a product from HD Projector World and it took them almost three weeks just to deliver it. When I called earlier they said that the package was sent via Priority Mail. They actually promised to deliver it within a week. I sent them messages, but they completely ignored all my questions. I also never received my tracking number by mail, and when the package finally came, it had a tracking number. It turned out that they never even shipped it until a couple days after they said they sent it out. The projector was damaged as well. HD Projector World is an awful company.
Seller sent wrong size of the brackets
We have ordered two pair of brackets for the projector from the company www.hdprojectorworld.com. We received the confirmation and the delivery was on time. However, the seller mixed something or on purpose has sent to us wrong size of the brackets. We returned them already and paid for the return postage from our own money. But the seller still hasn’t confirmed that he had correct size and would send it soon. I didn’t like the services and how they simply could mix the orders.
Is HDProjectorWorld legit?
HDProjectorWorld earns 51% level of Trustworthiness
Average Trust Update: HDProjectorWorld assessed by Complaints board with 51% credibility. Caution advised for personal and financial details.
The age of HDProjectorWorld's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Hdprojectorworld.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- HDProjectorWorld's website has revealed that it is not properly optimized for search engines. This could be a red flag indicating that the company is attempting to hide its activities from the public.
- HDProjectorWorld protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to HDProjectorWorld. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
scam
Purchase a Pro Series 7 HD projector on 10/15/14 order #134398 with delivery in 2-5 days. Call on 10/17/14 for shipping tracking number. I was told it was shipped and tracking number would be e-mail to me with delivery in five days. Waited but received no tracking number. Call on 10/24/14 I was told there was a problem and it was shipped that day with FedEx with tracking #[protected]. I told them I had a dead line for install on 10/29/14 they said it would be deliver by than. I waited a day to try the tracking number and all it said was a label was created. I called FedEx they had no record of a pick up only that a label had been created. Called 10/27/14 to cancel my order was told they could ship it out that day. I told them no thanks and to credit my charge card. It is 11/11/14 my card has not been credit. I have open a complaint with my card company.
The complaint has been investigated and resolved to the customer’s satisfaction.
False advertising
On their website is states that the native resolution of the pro series 6 projector is 1024x768 (XGA). But I have counted the vertical pixels and there are fewer than 480. This is false advertising. Unfortunately I owned the projector for over a year before I thought to actually count the pixels. The entire time I thought I was just sitting too close to the screen and that is why I could see the pixels. There is a real bad screen door effect. They should be held accountable for this and should stop ripping off their customers. Also their "custom reviews" look fake to me. I don't know if falsifying reviews is illegal or not.
Overview of HDProjectorWorld complaint handling
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HDProjectorWorld contacts
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HDProjectorWorld phone numbers+1 (866) 322-6382+1 (866) 322-6382Click up if you have successfully reached HDProjectorWorld by calling +1 (866) 322-6382 phone number 0 0 users reported that they have successfully reached HDProjectorWorld by calling +1 (866) 322-6382 phone number Click up if you have UNsuccessfully reached HDProjectorWorld by calling +1 (866) 322-6382 phone number 0 0 users reported that they have UNsuccessfully reached HDProjectorWorld by calling +1 (866) 322-6382 phone number
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HDProjectorWorld address11121 Horseshoe Way, # 133, Richmond, British Columbia, V7A5G7, Canada
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HDProjectorWorld social media
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