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HDFC Securities / password for trading not provided

India Review updated:

First complaint was made on 7. 11. 2007 regarding non sending of password.

Even after repeated requests I havent received the password and
excuses given were:

door locked

inability to regenerate password

Due to above reasons I have to per force contact my local broker to
apply for shares resulting in undue hassle for me.

Customer care phone numbers are absolutely non responsive.

I request to take prompt action regarding the same and my password be
sent to either the addrsses mentioned by me in the mail or the address
recorded by them.

In case of courier default please I be provided all the details.

References call id :- 00795824,00709295,00834139
Thanking you


Sort by: UpDate | Rating
  11th of Dec, 2007
Agree Disagree 0 Votes
This is the worst service being provided. My colleagues are als struggling for retrieving their passwords since last 15 -20 days, I am being suffering in other ways.
  15th of Nov, 2008
Agree Disagree 0 Votes
iam vikash aggrawal iam not trade with you since 8 days i frogten my password send new password
  24th of Nov, 2008
Agree Disagree 0 Votes
I have opened a new treading acount & i have recieved kit, but i have not find usser id so plz. send to user id. Thanks.
  30th of May, 2009
Agree Disagree 0 Votes
Although the original post is from 2007, HDFC Securities still has a horrible customer service (2009). Their system locked up my trading account for no fault of mine and now they are charging me to unlock my account! What an extortion!!

Do not do business with them. I later found other much better trading sites with far better customer services. Stay away from HDFC Securities.

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HDFC Bank Logo HDFC Bank
Customer Service
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472 Reviews
1st Floor, C.S.No.6/242, Senapati Bapat Marg, Lower Parel
United States - 400013
+91 22 6652 1000
+91 22 2490 3168
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