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HDFC Securities / password for trading not provided

1 India Review updated:

Sir,

First complaint was made on 7. 11. 2007 regarding non sending of password.

Even after repeated requests I havent received the password and
excuses given were:

door locked

inability to regenerate password

Due to above reasons I have to per force contact my local broker to
apply for shares resulting in undue hassle for me.

Customer care phone numbers are absolutely non responsive.

I request to take prompt action regarding the same and my password be
sent to either the addrsses mentioned by me in the mail or the address
recorded by them.

In case of courier default please I be provided all the details.

References call id :- 00795824,00709295,00834139
Thanking you

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Comments

  • Ba
      11th of Dec, 2007
    0 Votes

    This is the worst service being provided. My colleagues are als struggling for retrieving their passwords since last 15 -20 days, I am being suffering in other ways.

  • Vi
      15th of Nov, 2008
    0 Votes

    iam vikash aggrawal iam not trade with you since 8 days i frogten my password send new password

  • An
      24th of Nov, 2008
    0 Votes

    Sir,
    I have opened a new treading acount & i have recieved kit, but i have not find usser id so plz. send to user id. Thanks.

  • Sk
      30th of May, 2009
    0 Votes

    Although the original post is from 2007, HDFC Securities still has a horrible customer service (2009). Their system locked up my trading account for no fault of mine and now they are charging me to unlock my account! What an extortion!!

    Do not do business with them. I later found other much better trading sites with far better customer services. Stay away from HDFC Securities.

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