HDFC Prepaid Card — amount not came out but debited from account
I have been sending mail to every till now there is no proper response.
I am muneebur rahman, currently in malaysia and using hdfc forex card.
Today (I. E. 08-nov 21:18) , I done a withdraw transaction for amount rm1500 at cimb atm. Everything went smoothly but no money came out from the cash dispenser.
Card_no - 4213xxxxxxxx0189.
Name - muneebur rahman
I immediately call to hdfc customer care and raised the complaints no - spq10547
First transaction tried with rm1500 - cash withdraw and amount not dispense from atm.
Second transaction tried with rm1500 - cash withdraw and amount and amount dispense success.
Third transaction tried with rm1500 - cash withdraw and amount and amount dispense success.
Enclosed my un-dispense receipt.
I need a resolution for my problem and need my amount to refunded back on urgency basis. I am a regular customer of hdfc and now I being in overseas. Please need your high level co-operation in this issue resolution.
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