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HDFC Prepaid Cardamount not came out but debited from account

Review updated:

I have been sending mail to every till now there is no proper response.
Dear team,
I am muneebur rahman, currently in malaysia and using hdfc forex card.

Today (I. E. 08-nov 21:18) , I done a withdraw transaction for amount rm1500 at cimb atm. Everything went smoothly but no money came out from the cash dispenser.

Card_no - 4213xxxxxxxx0189.
Name - muneebur rahman

I immediately call to hdfc customer care and raised the complaints no - spq10547

First transaction tried with rm1500 - cash withdraw and amount not dispense from atm.
Second transaction tried with rm1500 - cash withdraw and amount and amount dispense success.
Third transaction tried with rm1500 - cash withdraw and amount and amount dispense success.

Enclosed my un-dispense receipt.

I need a resolution for my problem and need my amount to refunded back on urgency basis. I am a regular customer of hdfc and now I being in overseas. Please need your high level co-operation in this issue resolution.

Thank you.

Mu
Feb 07, 2015
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Comments

  • Ch
      Dec 24, 2015

    Please confirm if you have received the funds.

    0 Votes

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