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HDFC Credit Card / non receipt of statements

1 India Review updated:

I have a hdfc credit card and i have signed up for the statement online as i travel a lot. So far they have rarely sent me my statements online and sometimes they do not send me the statement by post either. Every time i have to remind them about it. So they do not send the statement and then they try to charge a late fee. When i complained they had the cheek to say that i should pay up based on the charge slips that i have. Quite ridiculous!

They also have a facility to check your credit card online... For this you have to have a hdfc bank account... Which is ridiculous once again, as when i tried to log in they said that since i have not checked my bank account online, for sometime the ipin is not valid anymore; i have to send a written request for a ipin number... So since if i am traveling I barely have a choice of being able to make my payments on time.

Strange card!!! As opposed to this i get my citibank statement online for the past 3 years and have never had a problem with it. It is also so easy to check your credit card account details online.

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Comments

  • Ye
      27th of May, 2007
    0 Votes

    I have applied for on line information about credit card but still i dont get it. Poor service!

  • Bh
      10th of Aug, 2007
    0 Votes

    I have a hdfc credit card and i have signed up for the statement online as i travel a lot. So far they have rarely sent me my statements online and sometimes they do not send me the statement by post either. Every time i have to remind them about it. So they do not send the statement and then they try to charge a late fee. When i complained they had the cheek to say that i should pay up based on the charge slips that i have. Quite ridiculous!

    Strange card!!! As opposed to this i get my ICICI credit card statement regular every month .

  • Sa
      24th of Sep, 2007
    0 Votes

    i have applied for a credit card still know and do not the position of my application, please inform regarding this to mobile No9448448136.

  • Am
      12th of Oct, 2007
    0 Votes

    Hi,

    I had registered for auto debit of my MetLife insurance premium from my HDFC bank credit card : 5176 5210 0200 6296.
    The amount was debited twice( 06/07/2006 and 06/01/07). But it was rejected on 6th July,2007. Could you please suggest why was it rejected.

    Regards,
    Amit Agarwal
    Credit Card No: 5176 5210 0200 6296
    Ph: 9325313541

  • Ki
      29th of Nov, 2007
    0 Votes

    Not received statement.

  • Pr
      3rd of Dec, 2007
    0 Votes

    Dear sir,
    i tried to pay my vodafone tele bill(9825516980) on dated 27/11/07 at around 9:45p.m through hdfc credit card(5176521004537223) even though amount of Rs.1188 has been debit but its not credited to my bill.i talked to customer care but no gain.
    pl.look in to the matter.

  • Ta
      5th of Dec, 2007
    0 Votes

    I had HDFC Credit card ( 4346771007302608) , without asking to me , card was upgraded & it was sent to my old address. I had given request for changing my mail address thrice as i was transfered from my original location on my official letterv pad. Nobody is concerning over it. this is the way how your company is behaving , I am having association for the last four years with HDFC credit card & also having the salary & saving account in HDFC Bank.

  • Ar
      22nd of Dec, 2007
    0 Votes

    Getting tensions calls from hdfc & people dont know how to talk even i m paying all the amt but i ahve asked for the complete statment but again no resomense.

    Kindly check.

  • Ta
      6th of Jan, 2008
    0 Votes

    Sir,
    Through an agent I apllied for Credit Card in June'2004.
    He asked for payment of Rs. 950/= for that at that time.
    I was make a Payment by Cheque Of Rs. 950/= in the name Of HDFC Bank LTd. and subsequently the above cheque was cleared On 07-06-2004 from my Bank A/c.

    The amount was cleared by HDFC Bank LTD. Branch - SaradBose Street, Kolkata

    But till dateI I have not received any Credit card or not refund of my money.

    My Bank A/c Details as Follows.
    Bank Name : Liluah Co-Operative Bank.
    Cheque No.: 486039
    Cleared On :07-06-2004
    Amt. : 950/=

    Please do the needful, so can I get my money refund.

    Thanks

  • Ma
      22nd of Apr, 2008
    0 Votes

    i had requested for hdfc credit card i applyed before 2 months but i didnt get any answer

  • Du
      26th of Apr, 2008
    0 Votes

    I HAVE AHDFC CREDIT CARD FOR 4 YEARS BUT NO INCRESE MYLIMIT. I REQUEST TO MANY TIMES BUT NO RESULT.

  • Kg
      3rd of May, 2008
    0 Votes
    Hdfc Credit Card - Non-receipt of statement
    individual
    India
    hdfcbank.com.in/

    I have started using my HDFC Credit Card in Dec 07.I received first statement well in time.However, next statement I didn't receive. I called customer care to get the due amount and paid in cash to avoid late charges.Now I've stopped using my card to avoid the hassles.If only I could receive my statements thro' courier.Please do the needful.

  • Un
      21st of May, 2008
    0 Votes

    I applied for a credit card with HDFC. After a series of verifications one fine day I received a call from Blue Dart couriers asking for my address to deliver the card that was approved for me. This is so ridiculous I got to know from the courier representative that I was assigned the card instead of HDFC sending a message about this. Secondly the Blue dart courier person neither turned up nor called me to deliver the card to me. I searched for the number on the web and called Blue dart couriers, Hyderabad and was informed by the female receptionist that the representative started with the card and will reach me that very day. Later he never showed up. In spite of my repeated calls to Blue dart couriers no one answered my calls. I gave up after trying for 3 days. Ultimately the essence of this incident is I developed a strong aversion towards HDFC and now I am not desperate to have that card. Very unacceptable service both by HDFC and matching courier service ( Blue dart couriers) as well.

  • Na
      5th of Jul, 2008
    0 Votes

    hi friends,

    I am Nagu..I am using HDFC credit card. i purchaged 3000/- from spencer plaza in March 2008. I paid directly to the HDFC Credit card Executive, he came to my house and collected the amount and he given me the slip. Now they are asking to pay again. I am not having the slip for evidence. I contacted the HDFC they said that person left the HDFC. so, i have to do now..

  • Ro
      28th of Jul, 2008
    0 Votes

    i have aplied for the HDFC credit car but after few days i got a letter from HDFC that my signature were not matching with thier records and have to send the received document back with get updated my signature speciemen to the HDFC .

    So please advice where i can drop or send the document, can i drop the same to ATM drop box and after that in how many days i will receive the card.

  • Bk
      14th of Oct, 2008
    0 Votes

    Please fax/email the statement of Bhuvan Kumar Chaturvedi for the month period of August- September where Rs.13.226.47 due? The detail of the Card is as follows:



    Name : Bhuwan Kumar Chaturvedi



    Card No : 5566 2042 00080573 on this number?



    Fax No: - 0124-4107064 & 4107065



    If you need any clarification, please call me on 9811111248

  • Su
      17th of Nov, 2008
    0 Votes

    i have paid Rs 1410 on my due date 25/10/08 but my nexy statement show my payment is late . & late fees will be charged Rs 600 .
    that is wrong.
    so i want waver Rs 600 late fees.


    subhash singh

  • Ki
      3rd of Mar, 2011
    0 Votes

    Having read about the complaints above, I feel that it is our own responsibility to tkae delivery, check statements online & offline, pay bills in time, update changes in contact info, no., mobile, email ID etc.. Once we are 100% clear from our end, we can expect a better service. I have been with HDFC since 2006. I started with a Corporate Savings Account, Value Plus Credit Card, then Gold and now I own a Platinum. Not even a single clash in this period with the Bank. Once I paid my bill late (Rs. 189.00) as I didn't have access to bank in any way. HDFC never charged a single pie from me for this delay.

  • Ya
      3rd of Dec, 2015
    0 Votes

    My salary has been credited to my account but i can't transact that because you peoples are not supporting me i gonna suu you hdfc i need money because i met with an accident yesterday but you guys are not even getting my call everytime your extensions are on hold i gonna make a big issue for this

  • Hd
      4th of Dec, 2015
    0 Votes

    Dear Customer,

    I request you to write to talktous@hdfcbank.com along with your account details, contact details and above mentioned concerns with ref ID- TTU041215-05 in the subject line. Will get back to you.

    -Anay
    HDFC Bank Customer Assistance

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