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HDFC / excess processing fees

1 India
Contact information:

Dear Sir,
I have applied 20L home loan and I was sanctioned 17.4L appox, My builder paid processing for sanctioned amount BM Koperkhairene Navi Mumbai HDFC charged another 1533.00, which is no way justified, she was adviced the sales dept, you cannot charge this excess fee, but she donot listen.
Now I requested BM to forward my case to Next authority, she donot respond my mails. This not expected from BM, sure employess under him also do this.I put a complaiint in my account page but I have recived no response after 1 week.I experience in HDFC may be one of bad with Branch.



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