Menu
HDFC Bank Customer Service Phone, Email, Contacts

HDFC Bank
reviews & complaints

www.hdfcbank.com
www.hdfcbank.com

Learn how the rating is calculated

1.9 689 Reviews

HDFC Bank Complaints Summary

157 Resolved
532 Unresolved
Our verdict: When using services from HDFC Bank with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
Verified
The authenticity of the customer service contact information for HDFC Bank has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of HDFC Bank. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

HDFC Bank reviews & complaints 689

Sort by:

Newest HDFC Bank reviews & complaints

ComplaintsBoard
A
12:48 am EDT

HDFC Bank application for infinia card

It's been more than two months I have submitted all the documents for getting the Infinia Credit card through Gaurav Dhir(Branch Manager - Ekdaliya Branch), after following with him for about fifteen days I got to know they need my income tax computation sheet for same. I forwarded him the same in first week of May'18, after that he never got back to me for any requirement. He started not taking my calls and not even replying to my messages on WhatsApp. Later after about a month he said I have been transferred to some other branch and I will ask someone to get in touch with you. No calls from anyone even after that. I got in touch with Satadip Mukherjee 15 days back and he asked me for forward me the computation sheet again, which I did, but after few days when I checked with him again he said you have to resubmit all the documents again. I don't know the reason for the same.

I am a corporate salary account holder with HDFC bank and now I feel there is no service level is HDFC, even for corporate account customers.
My Bank Account number :- [protected]
Company - Discovery Communications India
mobile :- [protected]

Read full review of HDFC Bank
Hide full review
ComplaintsBoard
G
1:38 am EDT

HDFC Bank money return in 7 days

On 14 june 2018, I booked flights ticket by tez app. Money deducted for two times but received to icici bank. After long enquiry hdfc committed that this money will refund within 7 working days. Today it's 8 day and still I not get money back... If my check bounce in bank, bank fine me 500 rs immediately. Then why I have not right to fine bank. Pls explain..

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
S
S
sanjay thapliyal
, IN
Jul 08, 2018 6:58 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I had made an online payment to tatasky through Payzapp on 17 Jun 2018 for Rs. 2011.80. Transaction IDs for this transaction as obtained from the Payzapp are as under:-
Approval Code-N90169
RRN- [protected]
Tatasky officials discloses that the said amount has not been received by them as the same is stuck on the gateway and will be refunded to my account by the bank within 7 to 10 working day. Despite lapses of more than 20 days the amount has not refunded to my account. Please intimate status.

ComplaintsBoard
G
2:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank undue deduction of funds

I have been a classic customer at your bank from the last 10 years and now I am a preferred customer. My account is also mapped in with my husband's account Mr. Bharat Bhushan Bansal, who is an imperia customer to you from the last 10 years.
I am not supposed to maintain any specific balance amount in my account as per the guidelines for classic/preferred customers but an amount of Rs. 1416/- ( Rs. 708/- in April and Rs.708/- in May) on account of non-maintenance of minimum balance. I have already reported the matter to my relations manager Mr. Pawan Kumar (Branch - Model town, Sonipat) who assured refund of the amount at the earliest. After having promised so, no action has been taken. It is even disappointing that he is not responding to my calls now. Such irresponsible behavior can spoil the goodwill of your bank.

My account no. is [protected] in the name of Geeta Rani.

I hope that the deducted amount will be reverted back as soon as possible.

Read full review of HDFC Bank
Hide full review
ComplaintsBoard
A
11:18 pm EDT

HDFC Bank relating security guard

My name is raja RAM sachdeva from fazilka.
I deal with hdfc bank from last month.
I entered bank 1st time date 15.06.18.
Half shutter open the bank and I entered
Security guard amar Singh say to me get out from bank (daffa to ja). You are coming for bank loot and theft. All bank staff scene this moments and they are no reaction. Sir idepossit the clearing cheq amt 8 lakh. I have already pnb acct. But i not go in pnb. Hdfc bank abuse to me with wrongly. I feel very bad . So plz action this behaviour. I have 20 lakh fds in bank nd 10 lakh in current acct . So plz be a hardly action
Thanks
Acct no [protected]
[protected]
Banwari Lal raja RAM

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
Jun 21, 2018 12:11 am EDT

Dear Customer,

I request you to share your account/customer Id, Branch details, date and time of your visit and registered contact details to talktous@hdfcbank.com with ref ID- TTU210618-03 in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

ComplaintsBoard
M
10:43 am EDT

HDFC Bank relieving letter emp code m3528

Dear

I am working eight year in bank emp code m3528.bank issue to me experiance certificate not issue releiving letter.without releiving letter m not working any where.
Request to hr but no body postive revert.
I have three children and old age parents with me..pls help me
Request to mr vannet arora baranch banking head but he is not intrested to revert me and enter my number in block list
Bank terminate to me without notice and not issue to releiving letter.
Kindly help to give releiving letter
Regards
Manpreet singh
[protected]

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
Jun 07, 2018 5:44 am EDT

Dear Customer,

Please share your employee code, supervisor's name, office location & contact on exit.checklist@HDFCBank.com. We'll get back!

-Manoj
HDFC Bank Customer Assistance

ComplaintsBoard
S
1:39 am EDT

HDFC Bank credit card

Dear Sir or madam,

i have a credit card of HDFC Bank.
The bank suspended my card but i have paid all my dues. due to family problem (medical) i was unable to pay in time but i managed after and paid all the due . it also impacted my cibil score. my complaint is without intemation they suspended my account also i have paid all the dues and -51.14 Rs. are due on bank side. i want to activate my credit card also remove the neagative mark on my cibil score.

Ref no. 0310930NCHC00148799

Regards,

Shrikant Sonawane

[protected]

Read full review of HDFC Bank
Hide full review
ComplaintsBoard
S
9:50 am EDT

HDFC Bank about rough service of hdfc atm.

Name- SuniL Kumar
Debit card- state bank of india
Debit card last 4 digit-1947

HDFC ATM ID- PIEWG004

My sbi debit card is kept in hdfc atm, rapti nagar chowk Gorakhpur in dated 30 April, 2018 time 6:30 PM when I tried to withdrawal cash. After this mishappening I tried to find guard but he is missing.
Kindly help me to return my sbi debit card as soon as possible.

Read full review of HDFC Bank
View 0 more photos
Hide full review
ComplaintsBoard
M
8:23 am EDT

HDFC Bank unauthorised transactions

Today I got a message saying my rs. 1000 is debited but there is no information for the same.
When I tried the customer care number I just ended up with holding the call for an hour but there was no response.
When I visited the branch the official said get an insurance done with him then he can proceed with the issue.
The thing is not about rs 1000 but its pathetic.
HDFC no service at all.

Read full review of HDFC Bank
Hide full review
ComplaintsBoard
R
2:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank requested to return my debit card.

Sir,
With due respect and humble request of my submission under your kind consideration l, Romesh Pheiroijam a customer of SBI debit card no.[protected] went to nearby HDFC ATM located at Badarpur on 07/04/2018 at 1345 hrs to withdraw money. As ill luck my card has been stuck. So I request you to return my SBI as soon as possible because I am in big troble.

Read full review of HDFC Bank
View 0 more photos
Hide full review
ComplaintsBoard
S
8:19 am EDT

HDFC Bank neft

On 31st of March I did a neft of Rs. 13910 and till the date it is not credited to the concern account . I am 200 % sure you guys are investing money in something by frauding your customers. I requested more than 10 times to refund my money into my account but the bank executive refused saying lame excuses every time. I spoke to Raj, an ph banker today at 5.45 pm and he raised a lame complain number and given me saying bank will call me shortly to resolve the same. My question is are you guys are genuine fraud or doing it occasionally ? I will complain the same to the higher authority ASAP so that you guys can understand the value of your customer .

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
Apr 05, 2018 12:11 pm EDT

Dear Customer,

I request you to share your customer Id, transaction details, date/time of the transaction and registered contact details to talktous@hdfcbank.com with ref ID- TTU050418-09 in the subject line. I will assist you better.

-Manoj
HDFC Bank Customer Assistance

ComplaintsBoard
A
11:33 am EST

HDFC Bank hdfc bank — hdfc bank/credit card demotivating/harassing practice

Sir,

would like to bring to your notice that hdfc bank has illegally transferred money from my account (No: [protected]) to one of their dept. They took the money in the name of a credit card which they never sent to me which I kept telling them for again and again. How can they take away my money..?

I sincerely request you to look into the matter and discourage this kind of practice done by these banks to harass customer and snatch their money. I am sure i would not be the only one they might be creating problems for but this highly condemn-able and illegal practice which should be stopped with immediate effect.

Really appreciate your stepping into it and setting proper examples for such kind of banks.

Thanks,
Ashish pandey
[protected]@gmail.com

Read full review of HDFC Bank
Hide full review
ComplaintsBoard
S
2:35 am EST

HDFC Bank my hdfc securities trading account closed through fake signature

I have escalated this issue first time on 22nd of december, 2017 that the securities trading account (no. 315574) has been closed without my consent (my complaint id: 1863203). I have been repeatedly writing to hdfc securities and they forwarded me n scanned account closure form filled with my securities trading account details and forged signature for closing my trading account, immediately I have informed that the signature is forged and I have not sent any such requests. Also to say the signature is badly forged, it does not look even look like my handwriting and does not need a handwriting expert to see that was not my signature. But 6-7 weeks passed since then there has been no resolution, the responses I am getting from them through mail is that my matter is being investigated but still after almost 2 months there is no resolution. Last week someone from jadavpur branch called me and told me they have identified the person who has done this, but my problem does not get solved as my hdfc securities account remains closed.

Read full review of HDFC Bank
Hide full review
ComplaintsBoard
S
11:57 am EST

HDFC Bank debited 412.23 twice but not refunded

I have purchased goods from reliance fresh on 10/12/17, amount was
412.23, I have swiped my hdfc debit card once, but it has debited
Twice from my account, I have done complain on 11/12/17 & done phone
Complain on 13/12/2017, but still I have not receive my amount yet. my
Txn dispute with refrence no is 1461297, tell me how many days i
Should wait or I should esclate this issue. my account no is
[protected] my customer id is [protected].

Sunildutt s upadhyay

[protected]

Read full review of HDFC Bank
Hide full review
ComplaintsBoard
S
12:26 am EST

HDFC Bank money deduction

Sir, I am Sanjay kumar choudhary having an a/c in the HDFC BANK. When I tried to withdraw Rs.6000 from my a/c [protected] on 19 December around 8:16 pm from the Canara bank atm Garulia at the time atm server down.so that I could not received any money nor any recept from the atm.But when I checked the balance from the hdfc bank atm the balance was deducted from my account. So, I am requesting you to take necessary action. Thanks

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
Dec 21, 2017 7:27 am EST

Dear Customer,

As an HDFC Bank customer, when you transact at a non-HDFC Bank ATM the transaction is routed through ATM networks authorized and governed by the RBI. As per the extant RBI guidelines, disputes pertaining to non/short dispensation of cash need to be resolved by way of Charge Back, wherein the card issuing bank raises a chargeback on the acquiring bank whose ATM was used to conduct the transaction. The acquiring bank has to revert with a valid proof in the form an ATM Log indicating that the funds were successfully dispensed failing which the customer’s account will be credited within 7 working days from the date of the complaint. Furthermore, as per the network operating guidelines, the ATM log is sufficient and conclusive proof of successful cash dispensation. Our team will update you within 7 working days.

-Anay
HDFC Bank Customer Assistance

ComplaintsBoard
S
9:36 pm EST

HDFC Bank amount deducted from my account without my knowledge

Good day.
December month 16th 2017, RS.177 (MIR1734870927428) amount deducted from my account without my knowledge. it was happened last month also.first of all i didn't get any information from our side regarding this then how can you deducted amount from my account.I need refund

My suggestion:
* please fix the limit of third party cash deposit (Transactions).
*Please fix the minimum amount of third party cash deposit .
*You should inform to customer what you did changes in our side via call or SMS or mail.

Regards,
Sivaraj.N

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
Dec 20, 2017 1:04 am EST

Dear Customer,

I request you to share your account/customer Id, transaction details and registered contact details to talktous@hdfcbank.com with ref ID- TTU201217-07 in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

ComplaintsBoard
C
11:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank cheque bounce amount deducted very rudely I have a salary a/c salary is only 7000/-

sar,
ihave been take some loan from bajaj fin. but my one chaque bounce there after bank was charging very havely cut my A/c there after iam very suffring do not stand my self because charges very very hard my salary was 7000/- and emi amount only 1500/- for 14 month but bank charges lamsum 15000/- cut my salary a/c this month cut my salary 9000/- one Rs. not remaining this month salary so. sir plz do something
chaman prakash
my salary A/c No.[protected]
my phone no.[protected]

Read full review of HDFC Bank
Update by chamanprakash
Dec 22, 2017 11:54 pm EST

sir iam simple DEO so icant afford that kind of fine charges

Hide full review
ComplaintsBoard
L
10:17 am EST
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank fund transfer with imps

Hello Support,

My Account Details:

Name: Lalit Gangwar
User ID: [protected]
A/c Number: [protected]
Contact Number: [protected]

I tried to transfer funds from last 2-3 days, But I can't able to transfer funds to other account. I want to transfer funds Via IMPS to HDFC account holder only. Everything is Ok steps:
1) Added Beneficiary Account 4 days ago.
2) Have already transferred more than 3L
2) Tried to transfer Rs. 70000/- and Remark
3) Clicked confirm option and in next page I confirmed erveything but in the Next Step:

Error:
*** We regret to inform you that we could not complete your transaction. For more details, please contact your nearest HDFC Bank Branch, or our PhoneBanking service. You can also write to us at : https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/CustomerCenter.aspx ***

I continue talked with your customer support, but your support services are very poor, they only asked question for security and said try after 2 hours, 10 hours, 24 hours etc but there's no solution from your support team. I really hate this type of Services. I also visited your nearest HDFC branch and none of them were helpful.

Please resolve my issue As Soon As Possible

Please let me know if my side any problem.

Regards,
Lalit

Read full review of HDFC Bank and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
S
S
Signal
, US
Jun 17, 2018 6:19 am EDT

I am also getting same errors, I had used icicibank for more than 15years without any issues, my suggestion is don't
open an account in Hdfcbank, their service is worst than any co-operative banks.

ComplaintsBoard
K
4:49 am EST
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank credit card

Dear sir/madam
I m a credit card user.unfortunately I can't pay some family medical issue.our agent Mr.Rajkumar was came to our office and fight for the payment using unnecessary words, i accept this. My manager told our agent don't sound in my u will spoke out of office. But fight for my manager for payment.so I loss my job for this reason. Now I join the new job.I told our agent I will pay next month.but he not accepted, and fight in front of my home using unnecessary word.ie...u will come and work home and farm for toilet clear.I will pay Ur bill...
So kindly give a 3 months time, to pay last two months bill..

Read full review of HDFC Bank
Hide full review
ComplaintsBoard
S
3:12 am EST

HDFC Bank credit card autopay

I requested for Paying LIC premium amount via Auto pay system in Credit card section. I got the mail that Premium payment will be paid on 17.11.2017.But the payment has not been made in Auto pay system. Hence I have paid the amount separately from Internet banking.

But again the same premium amount paid via Autopsy system on 18.11.17 (Mail received from bank indicating the payment made on 20.11.17-Mail attached).

Hence Kindly reverse the amount(INR.10044/-) paid to LIC via Auto pay system at the earliest.

Credit card ending No : XXXX XXXX XXXX 8519.
Mobile Number : [protected]

Read full review of HDFC Bank
Hide full review
ComplaintsBoard
S
5:12 am EST
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank mental harassment

getting numerous calls from hdfc team causing mental harassment want submit a ombudsman's complaint because its really sad when you are customer for company for long time and they treat you till mental harassment .

Shameful thing to treat the customers I would really wish to out the account from the company
the people on call are rude and simply don't understand situation for there customers

Read full review of HDFC Bank
Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact HDFC Bank customer service

Phone numbers

+91 226 160 6161 +91 796 160 6161 More phone numbers

Website

www.hdfcbank.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with HDFC Bank?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with HDFC Bank Customer Service. Initial HDFC Bank complaints should be directed to their team directly. You can find contact details for HDFC Bank above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about HDFC Bank. Discuss the issues you have had with HDFC Bank and work with their customer service team to find a resolution.