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1.9 689 Reviews

HDFC Bank Complaints Summary

157 Resolved
532 Unresolved
Our verdict: When using services from HDFC Bank with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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HDFC Bank reviews & complaints 689

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Newest HDFC Bank reviews & complaints

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L
3:42 am EST

HDFC Bank manager and entire staff completely bad behavior

Dear Concern,

Please have a look into the matter we LRM Spices private limited having a handsome turnover with your bank and other too are facing bad experience with entire HDFC staff of Jatheri branch, Sonipat.
Mr. Sushil, Mr. Gajender and Mr. Vikram are the ones.

I am Director - Operations Mr. Kuldeep Singh Chhikara ( [protected] )

Hope you guys help them change there behavior or change the staff.

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J
3:17 am EST

HDFC Bank unnecessary credit card calls

When a person is saying I am not working or not interested, then why your customer service people keep calling from multiple numbers. I have blocked still continously I get calls. It is so irritating. You are spoiling your reputation like this. Please call people who are interested..I have requested multiple times to stop calling me however I get daily.. I mean daily 6 to 7 calls for credit card. If this don't stop I will raise an online police complaint. Again final time I am requesting stop calling me for credit cards.
I have more snapshots to complain legally. Please stop calling me. Improve ur customer service department for God sake. It's harassment.

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HDFC Bank_Cares
, IN
Jan 04, 2019 11:07 pm EST

Dear Customer,

We can help with that. Please write to talktous@hdfcbank.com the caller details along with your contact details. Mention this Ref No. TTU050119-01 in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance.

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A
9:35 pm EST

HDFC Bank salary account charges

Hi sir,
my name is ajay yashwant more. I have salery account in gujarat, ahmedabad navrangpura branch..I living my last privious job in compony..I am not use this salery account for last 1.5 years..Last 1.5 year not credit salery in my account bank charge my maintainance cost around 7820. How to use my hdfc account.So pls remove my bank chages & this salary account convert in saving account.. I am use this account..So i request remove my charges...My detail is below...
A/c - [protected]

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N
9:16 am EST

HDFC Bank savings account

I was being assured last year that a policy premium will be debited by sweep in facility but it didn't happen and the amount gets debited from another account, due to low balance ECS returned and there are charges levied from my account, i have been running behind your malad west orlem branch for last two months but there's still the matter is pendind, such is your pathetic service, arrogant staff just interested in selling their products when incomplete information.

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HDFC Bank_Cares
, IN
Jan 04, 2019 12:09 am EST

Dear Customer,

We can help with that. Please write to talktous@hdfcbank.com with your Account No. or Customer ID, along with the charges details & registered contact details with the complete issue. Mention this Ref No. TTU040119-03 in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance.

ComplaintsBoard
N
4:11 am EST

HDFC Bank money transfer :amount deducted from my account but did not received

My account no : [protected]
IFSC code : HDFC0000004

This month on 15th of December i have done
UPI transaction "UPI-[protected]-[protected]@sbin0001883.ifsc.npci-PAY-[protected]-UPI",
reference no [protected] of amount Rs- 1, 125 to my friend.Amount was withdraw form my account and deposit to
account:[protected] IFCS code :SBI1883.
At the same time the aount was debited from account [protected] by UPI REV ref no [protected] on same date that is 15th of december.
But from my side payemnt was successful but my friend did not got the amount.

Can you please look into this matter as the amount was deducted from my account and did not received by 2nd person.

Please solve the issue as soon as possible.

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M
10:27 am EST

HDFC Bank I can't receive money then why deduction create in my account

I m mayur Sharma. I have an account in HDFC bank. I will 2 attamp form BOB ATM in anand.
1 at 2:16 I can't receive money, then I will try
2nd machine with same ATM at 2:17 then I will collect the money.
But why they will diduction both transaction.
I will not received 1st widhrawal.
Then why They will diduction money from my account. Please solve my issue as soon as possible.
And please credit diduction money in my account

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A
5:06 am EST

HDFC Bank closure of loan of 40 lac rupees and deposit of 75 lacs in my account without any intimittion

Dear Sir,
This is Capt Abhay bhardwaj account no [protected] Hdfc bank Juhu Versova branch Mumbai, India.
I am a Imperia customer with HDFC. I would like to bring to your notice that unethical and fraudulent practice have been done to me by the bank.
Mr Uttam who is a personal loan Manager had help me with a personal loan of Rs 40, 00, 000.00 lac INR. Since I have been a very loyal customer. Further more I needed additional 35, 00, 000.00, (thirty five lac) INR.
My loan was approved, but the bank without any intimation or any authorisation., acting upon the will of my personal banker and Mr Uttam. Closed my loan of 40 lacs. Redirected funds to close the loan with the dues and transferred the remaining money to my account.
1) I was not informed that money had been transferred to my account and it kept lying there idel for a month. The interest was borne by me.
2) I was unaware that my first loan was closed without any authorisation.
3) The amount of loan repaid and interest loss due to pre payment has not been submitted to me after repeated reminders.

This is also to inform that I have shifted all my money to ICICI bank as this is a huge loss in trust to such an organisation.
My problem has not been resolved as the branch manager Mr Amit who knows the case has not take any action for the last 7 months after repeated reminders.
My personal banker, Mr Rajesh Yadav phone number [protected] knows that anything in written would go against him has been trying to evade this topic.
Mr utttam. [protected] the main accused is not responding.
This is a classic base of bank fraud, where my money has been handelled by bank individuals without my consent, to close loans and make changes in my personal account.
Kindly look into the matter

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S
12:18 am EST
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank it is about credit card irrelevant calls

Hello team,

I am kiran devi (registered contact no:[protected]), hdfc credit card ending with 9118 holder. I want to put complaint regarding a caller from your department, her mobile number is [protected] and other number is [protected]. She talked rudely and forced me that if I will not take the insurance policy she is blocking my card.Further when I called on her number she again said we have already blocked your card and disconnected my call. She has misbehaved regularly which is not leaving a good impression on your credit card holders.

I, therefore, request you to take necessary action towards this rude lady. Otherwise I will charge harassment case on this caller. Wish to hear from you soon.

Thanks and regards,
Kiran devi

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G
12:55 pm EST

HDFC Bank unauthorised amb charges

Complaint is reg HDFC bank, branch sec 21 Gurgaon(acct no. :private )for debiting Average Minimum Balance charges 4 times from sep 2018 till nov despite having my Hdfc life of more than Rs.4.5 lacs with the Bank. Its was my salary account which was converted to saving account and I don't close the account because I have to pay installment of my hdfc life which is still I am paying and still around 3000 has been deducted as AMB. this is not at all accepted.

Please refund the money asap other wise I will go ahead closure of both my insurance plan n hdfc account.
Fed up with the hidden charges levied

This is not th way hdfc bank can deal with customers
contact no :[protected]/[protected]

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I
6:33 am EST

HDFC Bank credit card expired (card not received)

Hi,

This is to inform you that my Credit card expired on October 2018 and new card send to my old address and card returned and Credit card dept chennai called from this number and change your new address and this will be updated on 21 st November. I again called credit card dept and asking the status. They are informed card in Blue Dart only again I called Customer care of Blue Dart and they said that card returned to bank on 25/10/2018. I didn't received good response from HDFC credit card department. Please do the needful ASAP.

Regards,
Inbarajan M

Waybill No [protected]
Pickup Date 23 Oct 2018
From Chennai
To Chennai
Status Shipment Delivered
Date of Delivery 25 Oct 2018
Time of Delivery 10:32
Recipient Rto Cards Recv By Kamal N
Reference No 074 - [protected]

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M
12:30 am EST

HDFC Bank credit card complaint

Dear sir

I am a serving indian army officer. I had opted for a credit card from hdfc bank in the month of july. I have a account in telco branch of hdfc in jamshedpur. My account number is [protected]. But till date I have not received my credit card. Its been 4 months but I have not yet received my credit card. I had plans to go out of the country for some reason which could not materialise due to the non receipt of the credit card. I have changed my plans three times till now. Being in the army I do not have the luxury of changing my leave options so fluidly

To elaborate the entire incident I ordered for a credit card in the first week of july from my home branch of telco in jamshedpur. I was told that the card would be delivered in 15-20 days at my home address. One day I got a sms on my
Registered mobile number that the credit card has been dispatched by courier and will be delivered. Due to some unforseen circumstances, my parents were not present in my given address and had gone out of station.

No courier service gave me a call that we are going to deliver the card at your place or nobody is present at your residence. No one called. Aftera few days I called the bank in telco and they told me that the courier individual went back without delivering as nobody was there at the house, but no one called me on my registered mobile number to check the availabilty at home

I then asked the bank to help me with a solution. They gave me a number and told me to put a sms on that number to re issue the card. I did the same but there was no response and I didnt get my card. My father went to the bank many a times, met the bank manager mr navin sinha, but he never helped and took the matter seriously. He always casually took the case and provided false hopes that the matter will be resolved.

Meanwhile, I kept asking the bank regularly for my card. I spoke to them and they kept telling me that they have initiated the re dispatch of the card but it never came. I was also given a contact of mr raja in chennai hdfc to whom I spoke, but he also did not help me and was trying to take the matter casually

When things went out of hand and the criticality emerged, I took an emergency leave from my duty station and went to jamshedpur in the last week of october to meet the manager mr navin sinha. He told me that it was a mistake on their part and they will rectify it shortly and provide me with my credit card. I came back to rejoin my duty and waited for my card. I callled mr sinha on a regular basis to check on my credit card but he still kept giving me false promises. Initially
He told me that the card will be dispatched by second week of november, but it didnt come. Then he told that will arrive by 19 november, but still it has not arrived.

Now I have to go out on 17 dec on a foreign trip and till date I do not have a credit card. It is a matter of shame for me that I got associated with one of the leading banks of the country but they are not able to deliver me my credit card in 4 months times. I am dejected with the bank and the careless attitude of its employees towards its customers. More so, that me being in the indian army giving my service to the nation, a leading bank of the country not being able to help me with my requirements

I am writing this email with hopelessness as I have lost all the faith on hdfc. It is just to inform you about the hardships which a customer faces and the bank does not help its customers. If the management can help me, I will be very greatful as I need the credit card urgently. If no, I will close my account with hdfc and maintain no ties in future and will also recomend my near ones of not maintaining any ties with hdfc citing this incident

Will request for an early reply and urgent action, so that I can take my decision of applying for a new credit card with some other bank so that I get a credit card in time before I leave for my foreign trip

Thank you
Major sunil

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S
11:33 pm EST

HDFC Bank 1305 rs was debited from my hdfc account without any transaction and information

Dear sir / madam,
I vanjarapu santhoshi rupa having an account in hdfc bank at jagadhamba branch Visakhapatnam on 24th November morning I did a imps transaction for five thousand rupees to my friend account later the available balance in my account is 40208.59rs .yesterday when I opened my account for internet banking to do some money transactions it is showing that the available balance is 38903rs. There is no information of amount deduction in the statement, since yesterday I did not do any payments from the account and I did not get any massage regarding the debited (1305)amount.
I really want to know if the bank debited the amount on which purposes it has taken if it is not done by the bank obviously it is saftey issue so I would like to know how the 1305rs missed from my account I request you to do the needful .

Thank you

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P
8:34 am EST

HDFC Bank I have applied for personal loan on the 3 oct yet my loan is not disbursed and i'm an existing customer and yas has availed loan before too.

Everyday my loan has some of the other problem while disbursing and the official do not respond.Every now and then i have to follow up on mail calls n WhatsApp...They educate me every single day or two that today it will be done.I'm really upset with the response and interest hdfc official showered on my case.I asked them to Cancel the loan to but now they are "your case is not getting reverse". My loan ref no:-[protected].

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HDFC Bank_Cares
, IN
Nov 23, 2018 4:07 am EST

Dear Customer,

Kindly write to us at talktous@hdfcbank.com and provide us your loan application number, your mobile number and restate your concerns so that we can check and assist you.

-Anay
HDFC Bank Customer Assistance

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M
11:50 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank negative balance to be cancel

Hi,
Good morning sir how are you today?
My self MOHAMMED SABER NTI account holder. Sir I would like to continue my account now I didn't used my account since a long time due to some co. Issues in Saudi Arabia. Now I want to continue my account so please its my humble request to you and your manager to make my account 0 balance from due charges. Please give me a reply what's the procedure to make my account 0 so I can continue my account and transactions.

Please if you can't able to reply email about this issue then please do me a favour tell me the procedure to close the account.I am continously sending the email but not getting any reply so please send me the procedure to close account. Please make solution as soon as possible.

Thanking you,

Best regards,
Mohammed Saber
+[protected]

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HDFC Bank_Cares
, IN
Nov 20, 2018 10:54 am EST

Dear Customer,

Let us look into it for you. Please share your Account No./Customer ID. with registered contact info & the issue on talktous@hdfcbank.com. Mention this Ref No. TTU201118-06 in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

ComplaintsBoard
D
12:20 am EST

HDFC Bank fraudulently applied credit card on my name

I want to launch complaint against HDFC Bank, Narsinh center, Pune. I went to the bank on 17/11/18, to apply for easy shop debit card. I clearly informed bank employees that I want a debit card. They took my signature on an application form and processed HTP for it. I was told that debit card application has been filled and I will get it in few days. I have received an email and sms stating that credit card has been issued on my name. This is a clear case of fraud. Without my knowledge the concerned staff member has applied credit card for me just to achieve her monthly target. As per RBI guidelines no bank can force customers to avail credit or debit card facility. I would also like to inform you that I should not be charge for this credit card. Pls take a note for this.

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S
10:59 am EST

HDFC Bank credit card

I have requested the withdrawal of my credit card services and paid all due amount due to some fraud transactions. Still bank assigned me new credit card number and keeps increasing due amount (late fees on due amount which I paid already).

I talked with customer care multiple times, but no result.

I request immediately closing of my credit service and stop sending me mails and automated calls regarding payments.

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A
Anaheim Lokz
, US
Nov 16, 2018 5:13 pm EST

Do they refund you

ComplaintsBoard
P
12:06 pm EST

HDFC Bank credit card aromatic taking charges

A six month ago I have taken cradit card from HDFC Bank and now they taking charges without using my cradit card two times I submitted the form of block the card and my card is already showing blocked but still they taking some charges and my account gone in minus. I don't know what services they provide to customer in starting they give you very good services and all once you get connected with them than they stop giving you support and all. I really to talk with branch manager or ceo of this bank.

Regards,

Pradeep Dadlani
[protected]@gmail.com

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S
7:19 pm EST

HDFC Bank non settlement of full and final payment as well as pf

My last working day in the organisation was 13 June but still my full and final settlement has no been given to me.I have cleared all my dues and have send lots of mail to exit team and HR team but no resolution have been done till date even the contact numbers available are not being answered. It is my humble request to you all to please look in to this matter as it has been already 6 months and I am in urgent need of this fund.

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HDFC Bank_Cares
, IN
Nov 12, 2018 9:37 am EST

Dear Customer,

Please share your employee code, supervisor's name, office location & contact on exit.checklist@HDFCBank.com. We'll get back!

-Manoj
HDFC Bank Customer Assistance

ComplaintsBoard
S
7:17 am EST
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank hdfc bank — negative balance for non-maintenance of minimum balance."

Account/Customer ID: [protected]
Registered Contact Details/Email ID: [protected]@gmail.com

HDFC bank is deducting Rs. 600 every month for keeping minimum balance in my account.

It is showing as negative balance now

As per the RBI rules "It should be ensured that the balance in the savings account does not turn into negative balance solely on account of levy of charges for non-maintenance of minimum balance."

I request you to please take action against this bank.

https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0

https://www.rbi.org.in/scripts/NotificationUser.aspx?Id=1022&Mode=0

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HDFC Bank_Cares
, IN
Nov 08, 2018 6:35 am EST

Dear Customer,

I request you to share your account/customer Id, charges details, complete issue and registered contact details to talktous@hdfcbank.com with ref ID- TTU081118-11 in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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S
2:41 am EST
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank savings account opened with product code 100 against my requirement for pension account

Sir, This is something which is really unacceptable to most renowned bank in India. On 15th of Oct-2013, I visited this branch to open a pension account with original EPFO certificate with PPO No WB/PRB/[protected] solely for receiving my EPF pension. But the then bank executive asked me to deposit 10000/- to open the account inspite of my repeated insistence that i wanted to open a pension account only. I was not well at that time after taking early cessession from a private comapny and did not know about net sites etc to check and followed what she instructed. Accordingly a savings bank account was opened with product code 100 on 21-10-2013. I was told by the bank executive that this account must maintain minimum 10000/- at any time to avoid penalty.
After that recently i came to know from my freinds and also from EPFO, Kolkata Park Street Office that pension account is provided by all designated bank under zero balance facility. Then i went with an application to current Bank Branch Manager to support me and address my grievance to give me zero balance facility as i wanted to open a pension account only and punish the then executive who have misguided me which resulted in some strained relation with this bank and branch .
But Branch Manager after simply saying sorry, asked me to open a separate pension account and did not even taken my complain application. After that i felt that the Branch Manager did not show any concern for such aggreived customer as it appears he is more interested to keep me as 10000/- minimum balance customer.
The solution i want now that the same account may be immediately converted to pension account with all facility of such account [i have checked on 04-11-2018 from your net site that existing account can be converted to pension account].
Expecting an early solution please.
Siddhartha Chakraborty. Customer ID [protected], A/c No [protected]
Registered Mob No [protected]. email : bigmarket.[protected]@gmail.com

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HDFC Bank contacts

Phone numbers

+91 226 160 6161 +91 796 160 6161 More phone numbers

Website

www.hdfcbank.com

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