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HDFC bankmoney deduction as late fine

1
P Nov 16, 2017 Review updated:

Rs.400/- has been debited from my hdfc credit card on 16.10.2017.Actually my last bill due date was 16.07.2017 and i paid it on 17.10.2017. On 16.10.2017 i lost my card somewhere and could not find it after making many search in office and home.In the next day i was found it from my office bathroom.Then i pay my due money.
Please refund my as i am a good customer of hdfc bank.
Mob no-[protected]

Responses

  • H
      Nov 16, 2017

    Dear Customer,

    We have arranged to reverse the late payment fee of Rs.400.00 levied on your October 2017 statement, The relevant credit is reflecting in your November 2017 and GST remains payable. As you are aware, payment of atleast the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date.

    -Natasha
    HDFC Bank Customer Assistance

    0 Votes

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