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1.9 689 Reviews

HDFC Bank Complaints Summary

157 Resolved
532 Unresolved
Our verdict: When using services from HDFC Bank with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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HDFC Bank reviews & complaints 689

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Newest HDFC Bank reviews & complaints

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11:44 pm EST
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HDFC Bank scam, fraud by hdfc

With my fraud is done by giving fake job offer latter on the name of hdfc bank.
On offer later there is a sign of mayank sharma assistant manager (hr) hdfc bank limited.
On the name of job money demanded from me total rs 49, 000/-. I already paid 49, 000 and eventhough they demand more money when I stop to pay they called now you are not able to do job without payment and 49000 they will not refund to me.
I will file a case against hdfc bank if my money will not return back. I attached offer latter and payment receipt. If I not received any reply withing 7 days then I file a case against hdfc bank's scam

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12:38 pm EST

HDFC Bank closing my salary a/c [protected] and a/c [protected]

Dear sir/mam

To close my salary a/c I visit about two banch, but first branch refuse to close the a/c and said pls contact your home branch. Secondly I visit Dalhousie kolkata branch but refuse to say that balance go to negative and visit your home branch. home branch is too distance from my home but I taken a leave and went to search home branch. finanly goted. but home branch also refuse to close the same. After all submit salary a/c closing letter and back to home as attached herewith. but still no any action taken and response given to us. I am so disappointed from your service.

So therefore I will not visit any branch now, So pls close the said a/c. Letter attached herewith.

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6:11 am EST
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HDFC Bank personal loan emi

Hi, iam samhitha, my personal loan no is [protected], from last six months iam paying emi 13, 923rs, I submitted autodebit form along with cheques, first month auto debite not done, I called customer service, I told them I took loan but emi is not deducted is there any problem?, they said we will call back, another bank person called me said pay emi through RA loan, I did emi amount, again they called and said pay browns charges because your not paid on time, as per the procedure it should be auto debit, I am having sufficient amount in my account, from bank side it is not debited, then why should I pay extra charges?, bank people are Harseing by their calls, with my mistake why should I pay?, if you want I will share my bank account statement if I have insufficient balance please let me know, I have enough funds, iam trying to explain this from last 3months, but bank people are not understanding, this is rule you have to pay this answer I get everytime. What is this?, we have enough works, why should I distub my self because of all these mess, every day iam getting 5calls.and bank people the way of talking is very rude 👿. If you people are failed to prove I have insufficient balance in October, I will file a case with my bank statements in consumer Court.

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11:11 pm EST
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HDFC Bank credit card

Hi am ashwini I applied for the credit card with HDFC on 1st week of December and I have updated wrong address in the application form, I went to the bank on 26 December and updated the correct address but still it's not been updated and if I call the customer service dey r asking to visit the bank, if I visit the bank dey r asking to call customer service I guess these HDFC is worst bank ever, and I spoke to a gentleman Mr. Gowri Shankar he said he is the manager I don't know how far it's true he said he will make sure I get the card in 3 days but I have not still received it.. This is the complaint number [protected]
Pls resolve my query

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2:40 am EST

HDFC Bank loan service

I applied loan top up request through netbanking offer on 4 jan however no one is taking follow up.
When I called to customer care loan department then they told me your RM is aardhav take the number and ask about concern. But he has been already forwarded my request to Gurgaon zone and now he is not response back or picking call. And customer care is not provided any update they are requesting yo call aardha however he is not pick up the call.
Seriously, I hve irritated wid all this.
I was thinking, this is home bank, they will process quickly as this is top up offer. But I think, other bank option would be best.

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12:36 am EST

HDFC Bank rupes direction from account

Dear team
I have one credit card but I'm not using before 3month till date now. and my registration number is [protected]. and is your members talkng rongly word and is your team members - +919559008087, and second number is +917755811808. and both told have to pay all amount 7756. I have already discussed by your team members I'm not using card. so how can fill this amount and why fill amount. and today I'm talking to me Vivek CEO -9305423950 (Lakhnow) he told me one service is activated at your card so have to pay. but using how can give your amount. So plz give me details and give me rupes.

Regards
Ram Govind

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12:27 am EST

HDFC Bank hbl=[protected]' web - complaint form - consumer loan, tv emi intimation sms not estimated before

Complaint:, Cheated by HDFC
LOAN NUMBER- [protected]

This is my first installment and I have not got any Prior intimation msg from HDFC for loan cheq deposited in the canara bank for the date 05/01/2019.
Only morning 9:27 Am got msg from my canara bank that loan cheq is presented by HDFC. Normally all finance company having intimation procedure. But HDFC cheating mechanism my check is bounced and I have paid 650 Rs fine, even after arranging the fund within two hours in my Canara Bank Account I want my HDCfine money and Bounce cheq charges else you prove that you intimated me before 05/01/2019

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8:43 pm EST
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HDFC Bank credit card related

I have purchased the mobile on flipkart by swiping credit card but the mobile vendor has cancelled the order and now the amount have been converted in to emi I am want to stop that emi and I am contacting to customer care but no one is ready to receive the call and solve my problem the amount was 15434 if I not get any solution by today end of the day then I may take this complaint to the consumer court.

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11:11 am EST
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HDFC Bank bank staff of hdfc bank, ambari, guwahati

I am a simple man. One bank staff is always calling me and asking me to fixed deposits. I told him that I have no money to fixed deposit but he not understand. Also he signed a form of fixed deposit. So I requested you to stop this people. His name is Mr. Kangkan Sarma (D.M at Hdfc bank, Ambari branch, Guwahati, Assam, India), pincode-781001. His mobile number is +918638229722, +919435711221. This is for your kind information and necessary action please.

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11:40 pm EST

HDFC Bank hdfc cc

Hi,

Since 2 weeks i am trying to connect with you guys to know my credit card bill. I dont receive any messages neither via email nor sms.

I regularly pay my SBI CC bills, AXIS bills because i receive the notifications

you guys just want to earn extra money by charging me extra because i fail to pay the bill before due date.
I want urgent update on this and please help me out to know my bill i really dont like to bear extra charges. My money is hard earned!

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12:15 pm EST

HDFC Bank charges for non maintenance

Dear sir/Madem.
I wish to bring in your kind notice that for last 1 years I had neither availed any services of saving account number [protected]/ card never have I maintained the Acc. number. But to my utter disappointment I was repeatedly being charged for non maintenance of the said account. Which has augmented my distress, as owing to this my account is running in minus/ negative which have discourage me from continuing the Acc. No. of your institution.
It seems that you at hdfc instead of giving due concern & care to customers, if sometime they fail to maintain the balance in their account number due to some unavoidable exigencies, you go on charging then uninterruptedly which no doubt mar their confidence & esteem to continue with you at hdfc.
In this context, I wish to request your benevolent self to give me one time exemption for non maintenance of Account No and all my charges be withdrawn. I shall deem it an honour to continue with you at hdfc with ease and shall maintain the balance in the Account No. Or if one time exemption for non maintenance of Account No was not given and charges were not withdrawn, my above mentioned account no. must be closed once and for all, taking this note as an request for the said without any delay and oblige.
I shall be positively waiting for your positive response.
With regards
Ayaz ahmed
R/o Doda, (J&K)
[protected].

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11:56 pm EST

HDFC Bank cash deposit

Not for good Cash department. I m waiting 1 hours. Cash deposit not is some technical problems. Big staff and service is not good. Like govt bank. Staff is not good. I suggest is can u change the staff of HDFC Sector 15 Chandigarh near ICICI and near post office . Staff is totally free of work like not responding any costomor. All staff members change.

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4:19 am EST

HDFC Bank I am complaining about service

Hi,
I got a call from +917483396548 number today for loan apply. Everyday when I get a call I always insist not to call for any loan appliances. There should be a service to note those customers who are not interested in loan, so that such customer won't get a call for loan. If any customer need loan, the customer will himself/herself will call you for the assistance. Today the lady who called not only irritated me but used wrong language to convey the things which is inappropriate. I kindly request you to take action against this

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HDFC Bank_Cares
, IN
Jan 08, 2019 11:42 am EST

Dear Customer,

apologies for the inconveniences. Please write to talktous@hdfcbank.com with caller details along with your contact details for further assistance.

-Anay
HDFC Bank Customer Assistance

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12:54 am EST

HDFC Bank Credit card...

Reference to my credit card 517635xxxxx9706 in your bank since 2004. The card has been used for the period of 2004 to 2006. After this used years, I got a residency permit in uae for the employment. Consequently, I requested to you the cancellation of card. Then I received a reply from the customer care, the email was shown your card status changed as a free of life time and there will be no any annual membership fee. Similarly, informed the card cancellation not required.

After my request for the cancellation of card, I have not used and no any outstanding credit balance on this card. Regrettably, I received a statement on 27/11/2018 and it is showing the credit outstanding balance amount rs. 34, 714.66/-. Therefore, please clarify the reason and revise the statement without balance. As per my previous request for the cancellation of card and your email, please I remind and request you the immediate cancellation of my credit card account.

This is for your necessary further action

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9:58 pm EST

HDFC Bank regarding without permission auto deduct my main balance.

Dear Sir / Madam

My name is Vijay S/o Sh. Dharam Chand village Ganour Sonipat and I have an HDFC bank account in which I have not started any auto reduction facility, but without my permission, my mobile number [protected] has been paid by you in my account and I had already paid the bill on this number and I like filling all my bills with time. I do not like that the bill has been paid by your bank without asking me and the bill which has been paid by your bank has not yet filled up on my number bill.

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12:23 pm EST
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HDFC Bank deduction of charges

Sir, my customer id is [protected].I was not able to use my saving account since 1 @ half year. As my balance went to minus 3300 for non maintaining average balance On Dec 2018.. So, I went to Branch manager (noonmati branch, Guwahati, Assam). And prayed for waiver of all charges till date... And afterwards my balance became zero... Then I started using my account and deposited 10000...on 26 Dec again my 3600 got deducted for all charges that I got waived while restarting my account... So kindly look forward to this matter..

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HDFC Bank_Cares
, IN
Jan 06, 2019 7:37 am EST

Dear Customer,

I request you to share your account/customer Id, charges details and registered contact details to talktous@hdfcbank.com with ref ID- TTU060119-09 in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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11:33 am EST
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HDFC Bank solar finance

18 emi k liy sign kiya document but 6 month advance and 12 months emi k liy aapka local agent pressure bana raha h. And emi amount vhi extra bata raha h. So please help aur na hi koi mail na koi msg hdfc ki taraf se. Suncity solar technology jodhpur se 1 kv ka solar system hdfc se finance karaya pavan rathore k naam se [protected] agent no. Aur koi detail nahi di.

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5:12 am EST

HDFC Bank service

G Vinay Kumar
Accno: [protected]

This is regarding the deduction of 800 rupees amount every month from my salaried account...without any information every month they are deducting the amount due to this i am unable to process my transactions on time and with sufficent amount...today i deposited 39400 and i have to pay 39256 credit card amount but after that i try to pay my outstanding amount of 39256, but it is showing insufficient balance...when i checked my account it is showing 38600 due to this i can not made my credit card payment...and in the transcations history it is not showing the deduction of amount, which is not legal..so please do the needful

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1:01 am EST
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HDFC Bank debit card

Hi my Name is Mumtaz khan my cust I'd is [protected] it's been more than 10 days I placed a request for my debit card re issuance but till now I m just in wondering when I will receive it's been the worst customer service experience with Hdfc please re issue my debit card as soon as possible or else I will with draw my accounts from Hdfc I just get otp but never got a dispatching details till now 7 cards has been issued but never got any details where it went may be you guys sent to other planet

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HDFC Bank_Cares
, IN
Jan 05, 2019 8:55 pm EST

Dear Customer,

I request you to share your account/customer Id, complete issue and registered contact details to talktous@hdfcbank.com with ref ID- TTU060119-02 in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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5:28 am EST

HDFC Bank credit card delivery

Dear Sir/ma'am
I am Sk Akib Parvej, applied for a credit card and which was approved and dispatched on 31/12/2018. And Yesterday a delivery guy from Blue Dart came to deliver the card and he did not deliver . Beacuse address mention in the parcel was 115B Regent colony, The actual address is 115 Regent colony . I was suggested by that guy to request HDFC to write a mail to Bule Dart stating that the guy can deliver the parcel to 115 Regent colony. This is the problem and I am seeking for help from You.

Kindly look into this matter and kindly resolve this issue

Regards

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Contact HDFC Bank customer service

Phone numbers

+91 226 160 6161 +91 796 160 6161 More phone numbers

Website

www.hdfcbank.com

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