HDFC bank / harassment by hdfc executives
I have HDFC Gold Credit card for last 2 years, i was making the payments on time. I went abroad in March and returned in July and i got the outstanding payment statement in July. I was to make the payment but i had to go to punjab for some work. So i could not make the payment and i started getting phone calls everyday from the HDFC credit card department (phone no #[protected]&011-[protected]) almost daily. the executive was after my life to make the partial payment (minimum due) . even when i asked her that i want to make the full payment, she insisted on making the partial payment. Then i told her not to come to my home address, but she still did not hear my request and sent someone to my home. i was not at my home and the person asked for the payment from my parents. But then when i received the next bill, late payment charges were again levied. Even when the executive was saying that if i make the minimum due payment, late fee charges will not be applied. So i was really angry with Ms harleen in hdfc bank.
Next month they started calling me again and asking for the minimum payment again. Now i was asking for the reason of what happened last month. But she insisted me to make the payment without hearing my request. So i finally made the payment online to get rid of the mental torture. I even payed for the two months late fee charges (around Rs 1200) against payment of Rs 6000. But i was still receiving calls, i told her that i have made the payment but she said u still make the minimum amount payment and it will be credited to your account. I told her that i have already made the full payment, but she was abusing and torturing. This was most dirtiest experience with any bank ever. Now i still have not received the return of the late fee charges. But i am unable to do anything. Because this is INDIA.
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