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1.9 689 Reviews

HDFC Bank Complaints Summary

157 Resolved
532 Unresolved
Our verdict: When using services from HDFC Bank with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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N
12:00 am EDT

HDFC Bank money not given

I am existing account holder of hdfc bank since 2003 but on sep-3-2007 when i withdraw amount 15000/- from hdfc atm branch old rajinder nagar. Atm machine gave no money out and also deducted same amount from my account.this incident took in night at 21:30 pm at delhi.i was so much inconvenienced with this. Mentally harrased. When i called customer care they say that they will take 48 hrs for this only to verify the matter i am really upset with this kind of service of hdfc bank. I am not going to leave this matter so easily...

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RAJENDRA KUMAR
,
Jun 01, 2008 12:19 pm EDT

Rajendra Kumar
Delhi : B-1/46, Yamuna Vihar,
Delhi – 110053
Tel. : +91-[protected]

Nigeria : C/o Bhojraj IND. PLC.
Plot ‘C’ Block-IX, State Highway
Alhaji Adejumo Avenue, Ilupeju Industrial Estate,
Behind Total Filling Station, Anthony, Lagos-Nigeria
Tel.: [protected]
00234-[protected]
E-mail : rajendra.biltex@bhojrajchanrai.com

Date : 30-05-2008

To,
The CEO
HDFC Standard Life Insurance Co. Ltd.
Raman House, H.T. Parekh Marg,
169, Backbay Reclamation, Church Gate
Mumbai – 400 020

Sub. : Policy No. [protected]

Dear Sir,

I am a customer of HDFC Bank Ltd. Vikas Marg, Delhi - 110092 having NRE account in the same branch. Last year in May I was going to Nigeria, I went to bank to deposit My foreign currency. The dealing person in Bank (Sardar ji) said that you will be holding money in your account which will not be appreciate. And said, “Open a fix deposit account with us you will get 25 to 40% return at your money.” This is one time fix deposit scheme and I can breake after one year. He took my sign on blank form and he issued a insurance policy (Market Link) in my name for ten (10) year in which he showed me unemployed person whenever I am a NRI since 2000 and working in Nigeria. He sent the policy documents at my local address in Delhi. This is totally fraud.

Now a next year 2008 I came in India on occasion of marriage of my younger brother and before some days Mr. Santosh Kumar from HDFC bank visit to me and said if I will give a additional amount of Rs. 75, 000/- upto two year I will get a handsome return on my investment 25 to 40%. I issued him a cheque of Rs. 75, 000/- but unfortunately I have seen the policy document at my home I was surprised this is unit link insurance policy which shows my unit balance only 30, 000/- approximately against my 75, 000/- deposit. I have dishonoured the cheque. Now I am sending the above policy you and request you to refund my 75, 000/- as well as interest on this within 7 days.

I request you also why not you cancel the licence of Mr. Santosh Kumar and Mr Sardar Ji which has cheated me.

I am sending this letter to IRDA, RBI and PM office.

Thanking you

Your Truly

Rajendra Kumar

CC to : The IRDA Office, Hyderabad
CC to : RBI, Parliament Street, New Delhi
CC to : Ombudsman, Asaf Ali Road, New Delhi
CC to : The PM Office, Rescourse Road, New Delhi

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jyoti kukreja
,
May 14, 2008 11:53 pm EDT

On 3rd may I did the transaction of 8000 Rs from State bank Of Hydrabad (laxmi Nagar Branch) and I didn’t get the amount from ATM from that day I am continously in contact with ur customer care and branch but all are not taking this thing seriously, after that I am mailing to you, I hope from your side I will get proper response, Plz send me the status of my complain and give the proper solution I also visited to Barakhamba branch but the person told me I will send you the Form to your office and form two days I am waiting and now the person saying you have to come to the branch .

I really fedup with the HDFC service . Plz send me the detail of my complain

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12:00 am EDT
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HDFC Bank - phishing email

Today i got this email, even though i am not a HFC bank customer. I suspect that it is a phishing site. I couldn't contact HDFC bank. If any one has their email id please forward this mail. Dear Hdfc NetBanking Customer, Account Status Notification We are contacting you to remind you that our Account Review Team identified some unusual activity in your...

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12:00 am EDT

HDFC Bank not returning my documents

Hi,

As i have submitted all the documents for applying Housing loan for HDFC Bangalore Kormangala branch (i am not sure of this branch) the person which came to my office and collected the document is Mr.Sachin his Mobile no is [protected].

Due to some requirement the loan was not approved its ok for me but till date he has not returned my Documents. From the last one month i am following up he is not bothered to return all my document including a check. Almost daily i am calling him but he is not taking my phone.

Thanks & Regards
Abhay kumar kulkarni
Ph. [protected]
BANGALORE.

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12:00 am EDT

HDFC Bank unfriendly and rigid rules!

I have a HDFC International Gold Card and needed a personal loan against my card. Since I used the full credit limit of my card, I had to pay 25% of my credit limit in order to get my loan sanctioned. After the payment I called the credit department to send me an up to date card statement as needed for the loan. But the personnel (Preeti Sengupta) told flat on my face that there is nothing that she could help me with before my next statement date, which was another 25 days later. Unfortunately I needed the loan immediately and couldn't wait that long. It was a bitter experience of how unfriendly a bank could be to it's customers.

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Sidharta Mallick
,
Aug 30, 2007 8:27 pm EDT

I have a HDFC Value plus credit card... my payment was due and i was unable to pay so wanted a settlement... i was denied a settlement... THAT WAS SHOCKING...
A collection department Agent "Jamal"... he would be perfectly placed as a goon at my residence...

For a payment of Rs 2400 he came to my house at 7:30 am and was using abusive words as well as even wanted to lay a hand on me... I have been a customer for 2 yrs with hdfc... but this is so unprofessional... i think thats not the way to harass people...

IF Actions are not taken against it... I have to take some!

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K
12:00 am EDT

HDFC Bank hdfc bank is trying not to be transparent in its working

I was a credit card holder of hdfc bank.a new scheme was introduced by them, of giving a cheque of 5000/-rs to the credit card holders and a lucky winner will get that amount. I was unlucky with that and returned that cheque and paid extra processing amount of rs.400/- to them. As i was unsatisfied with the credit card i cancelled it off with proper formalities in the bank.after some days we got a letter from the bank that our dues were remaining with the bank and pay it as early as possible, i inquired about the same on their customer care executive and was informed that i had no dues with them and just neglect the further letters. After 2 years latter banks recovery officer comes to ous house and ask's for rs 5101/-. I asked for the reason and summary of bifurcation of taxes there is no proper reply from them.

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praful purohit
,
Jul 16, 2008 10:25 am EDT

Please chor BANK se door rahe

From:
"Prafulnath Purohit"
View contact details
To:
pehredar@moneycontrol.com, customerservices.cards@hdfcbank.com
Cc:
"A26" , "A26" , "aa123" , "AAA sexy" , "aaa111" , "aaa111" , "aaa123" , "AAAA sexy" , "AAAAA SEXY" , aapkiawaaz@moneycontrol.com, "Aishwarya-Rai" , amitvyas24@yahoo.com, "ANIRUDH SETHI" , arihant@arihantcapital.com, arpitshrimal@branch.sharekhan.com, "babbal" , "baggaji" , bansal_pankaj010@yahoo.co.in, bhatiaku@yahoo.com, "covered" , "deepti sharma" , dj_naha@yahoo.co.in, "foregin2" , "foreign" , "foreign3" , "g3" , gunjananand@yahoo.co.in, "hitesh bansal" , "jatin" , kapoorkunal20@yahoo.co.in, "lady" , m_vaidya@hotmail.com, m.mehta@rediffmail.com, "manisha" , "Manoj Dixit" , "mansi shah" , mansi_mesmerising@yahoo.com, "manu" , manu_aga@gmail.com, "medha mukhija" , meetanshika@rediffmail.com, monikagrwl@yahoo.com, nakuljain32@gmail.com, nas_munna@yahoo.co.in, "Nathu Singh Chaudhary" , "neeraj" , neetu_sinha21@hotmail.com, neha2206@gmail.com, niftyneha012@indiatimes.com, pathak_91221@yahoo.co.in, "piks" , "pintu" , "Power-Play-India" , "praful" , "praful purohit" , "prakash gaba" , "Prashant Kumar Pandey" , "Punyam Misra" , raghuveer@bhartitelesoft.com, "rakesh jagdhari" , "renu sharma" , "stock_picks" , "sunny" , susha_3paisa@yahoo.com, "technical" , tejas_tcs@yahoo.com, tushar_tushki_justy@yahoo.com, usha_stocks@yahoogroups.com, valushkha@gmail.com, "Vinay Garg" , "yogesh prajapati" , "yudhisthir das" ... more
Respected Indain Investors, mai aapko ek HDFC BANK Credit Card ki hakikat batana chahta hoo.card No. xxxxxxxxxxxx8360 par 22-06-2008 ko Mr. XYZ Ka due payment 6484=84 Rs bataya gaya tha aaj uske pass jo mobile par due balance 13973=00 Rs bataya gaya per month kitna interest liya jata hai aap all investors dekh le ye credit card chalane wale or inke customer service par baithe all employee cheeter hai chor hai daku hai jo ye is tarah ke kaam karte hai is credit card no. wale insaan ne kitne hi mail kiye par inke koi farak nahi padta hai is liye meri aap sabhi se ye recovest hai ki jinke pass bhi credit card HDFC BANK ka hai wo is ko immediatly close karwa le or in future in ki koi service na le ham log ek dam se pagal hai jo bina kuchch bole inki manmaani par action nahi lete hai.agar kisi ko koi bhi information lena ho to is no. par contact kare +[protected].praful purohitratlamm.p

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R
12:00 am EDT

HDFC Bank no response by customer service!

I am using HDFC Bank Credit card which was got blocked by them due to non-payment last month.This happened as i was out of substation more job relocation to other state now i paid all chagers by cash & asked their customer services to please re-activate this card for which they were directing me from 1 nbr (022-[protected]) to 2nd nbr (022-[protected]) on one in their company know exact rule to get card activate after 04 days Mr Sachin who told me that he is senior office said this will not get activated.I got e mail from their employee on 11th aug that this wiil be activated within 07 days whom i had replied same day but no response received yet.

Are they auth to close contract between Customer & bank without intimating to customer more why they are not reverting to customer query on time?

Avise smb~!

Regards,
Rishi kant.

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Tarkeshwar Mishra
,
Jan 06, 2008 12:00 am EST

Sir,
Through an agent I apllied for Credit Card in June'2004.
He asked for payment of Rs. 950/= for that at that time.
I was make a Payment by Cheque Of Rs. 950/= in the name Of HDFC Bank LTd. and subsequently the above cheque was cleared On 07-06-2004 from my Bank A/c.

The amount was cleared by HDFC Bank LTD. Branch - SaradBose Street, Kolkata

But till dateI I have not received any Credit card or not refund of my money.

My Bank A/c Details as Follows.
Bank Name : Liluah Co-Operative Bank.
Cheque No.: 486039
Cleared On :07-06-2004
Amt. : 950/=

Please do the needful, so can I get my money refund.

Thanks

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Ranjan Kumar Samal
, IN
Jun 08, 2012 12:23 am EDT

Dear Sir/Madam,
Plz note we have received a phone call from your bank my credit card no.[protected] have misused through Ms. Pooja Gulati w/f Mr. Vinkesh Gulati Mobile no.[protected] & [protected]. I have call to Mr. Vinkesh Gulati. Mr. Gulati told me He need an email from your bank side for payment for which he assured.
Kindly send an email to Mr. Vinkesh Gulati vinkeshgulati@gmail.com & cc to ranjan@india-impex.com. then they will pay the amount.
Awaiting for your prompt reply.
Regards-Ranjan Kumar Samal

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Ranjan Kumar Samal
, IN
Jun 07, 2012 11:32 pm EDT

Dear Sir/Mam,
This is to inform you that my Credit Card no.[protected] has been misused by some one on dtd 25.03.2012 for the amount of Rs.22500.00. I have already lodged a compliant on same day & done all formalities in written . After 03 months passed the concern is still pending and could have not been solved. I have been unnecessary involved in and asked to paid unused amount Rs. 22500.00. Please advise and co-operate how it can be resolved. Please send details about the person whom done this transaction on my card at my e-mail id ranjan@india-impex.com. Awaiting for your prompt reply.
Regards- Ranjan Kumar Samal

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Venkatesh Sulocahna
, IN
Nov 19, 2011 5:06 pm EST

please activate my credit card

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della winston
, IN
Oct 15, 2009 11:13 pm EDT

Dear Sir/mam
This regarding my credit card which i m using my all the payment are paid
may i know the reason to put my name in civil. and withdrawl my name urgent from the civil because i am facing problem i am already Spoken to the customercare but they said we can't do any thing. ple revert urgent basis.
my credit card no is [protected]
in the name of Della Winton
thanks
Mrs Della Winston

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Vivek Srivastava
,
Nov 18, 2008 2:38 am EST

To, Date:18/11/2008
Manager,
HDFC Bank, Indore (M.P.)

Subject: Complaint regarding delay in activation of Salary Account # [protected].

Dear Sir,
This is to inform you that I have opened a Salary Account in HDFC on 21/10/08 which had applied on 22/09/08. Even I got the welcome kit at the time of application for the account. The problem arises when I was unable to use my ATM Card as well as my cheque was not accepted by your system. Although my salary for the month of Oct.’08 got credited in the same account on 12/11/08, I am unable to withdraw the same since the account is not operational till date.

I am working with Asian Granito India Ltd. which is one of your corporate customers. But, not getting any satisfactory reply from your customer care department despite of my several visits personally & telephonically. Now, I am getting frustrated & want a solution at your earliest. Hence, request you to kindly intervene as I am still confident that IDBI is the right bank to deal with & the problem I am facing is generated only by human errors not by system.

Eagerly waiting for a positive reply.

Thanking you,

Vivek Srivastava
Asian Tile
Indore

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Soumitra Bose
,
Aug 25, 2008 8:58 am EDT

Dear Madam / Sir,
I would like to Thank HDFC for providing me excellent service & response when I was using your credit card.
However I have since left India & presently working abroad & therefore do nor want to carry on using the credit card facility. I had in facr for that reason not applied for a renewal once my card had expired. But I understand from communication received from my residence in India, that a fresh credit card along with a VISA MINI card has been issued & forwarded to my residence in the month of April 2008.
Further I also understand that a bill statement of Rs.1185.00 has also been sent thereafter. Since the cards are not applicable in my present country of stay, & I have not used the new issued credit cards,
I request you to please closer the account & do not forward any bill to my residence.
A line in confirmation to the cancellation will be appreciated. Thanking you once again for your superb service.
Yours sincerely,
Soumitra Bose

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zameer
,
Apr 12, 2008 12:47 am EDT

Dear Sir/Madam

I am sayed zameer i have a crad card Value Plus

that card is not activated pleas send me detal how i can make my card active my card no is [protected]
and valid 06-06 from to 06/09

pleas send me datal as soon as

zameer

ComplaintsBoard
S
12:00 am EDT

HDFC Bank hdfc is a bunch of crooks

In evidence of the above statement I would like to share my horrible experience that I had with HDFC Bank Credit Cards. I applied for a credit card, to be more precise, was smooth talked into applying for a credit card. The Credit Card # was [protected]. They framed a well planned payment dispute and started charging interests, various type of fees & penalties. They ignored the payments done and put more penalties and that too after submitting all the proofs of payments.

After some time when I got fed up and stopped payments, they started sending local goons who confronted me, my parents and humiliated me in public. No amount of reason worked with them. I tried to show them proofs of my payments but most of them were not literate enough or interested in my story. They had a hefty commission to take so they just wanted me to cough up more money.

When the situation reached alarming proportion and they started coming to my work place, affecting my business, I was frightened and went to bank and pleaded them to solve my payment dispute. After much pleading they obliged and sent a Settlement Offer Letter.

Being a normal law abiding person I forgot the earlier experience and deposited the amount mentioned in that letter. I thought this will end my suffering.

I was in for a shock when I started getting bills with more balance to be paid. When I contacted the bank, they assured me that it is a system mistake and there is no need to worry. Few months passed peacefully except these bills.

In March 2007, a few people impersonating themselves as men from Delhi High Court called from the mobile #[protected] at my home and threatened my parents that they will get me arrested (as according to them a case was registered in Delhi due to my non payment of dues) unless the balance amount is paid in full with in next few hours. When I was told by my parents regarding this, I contacted my lawyer, who asked for the copy of charge sheet or FIR. When I called them back for the same they forwarded me to [protected] saying that the number belongs to their advocate Mr. S. P. Malik. Mr. Malik straight away asked me to pay the money and did not provide the charge sheet or the FIR. After much pleading, he asked me to fax all the payment details to him. I did the same and when I called again he told me that he will discuss these with the authorities and if I am right he will have an apology issued from the bank.

It was quiet for a few days after that again same thing happened. This time they said that they are from Warrant Execution Cell from Delhi Police. The number they called from was [protected]. As I was sure that this may be another attempt by bank to frighten me. I approached local police and registered my complaint with them.

I am also contemplating legal action against HDFC Credit Card.

Moreover, I bear one pension plan with HDFC, I have already decided to discontinue the same. It may not bother HDFC card wing because it is not related to their department but I am going to give in writing that afore-described remains the reason because of which I lost my faith in HDFC and discontinuing all my relationship with this name.

All the documents regarding my story are in next few pages. There is also a written complaint in Hindi divulging all the details.

My peace of mind, my image in the market and the confidence my parents had on me is all gone. The only reason for my sufferings is that I went in for credit card from HDFC Bank.

A few of my friends have already turned down the offers from HDFC to go for their credit card and those already with the card have started returning their card.

It is my sincere advise to all HDFC credit card holders to return their cards immediately or they will have to face the same horrors. Please turn down offers from HDFC to make credit cards. You will gain nothing and instead will have to part with your hard earned money.

Shyamal Roy,
Allahabad.

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carrie
, US
Apr 23, 2009 12:46 pm EDT

I agree that HDFC is a sick bank. I had a credit card from HDFC and for one of the payments i made I incorrectly missed the last no. of my credit card on the check I gave to them. In return I got a payment received receipt which had the complete credit card no. This payment was deducted from my bank account although I started getting collection calls. I kept sending proof of payments for almost 2 years but I still get the calls and its being almost 4 years now. Any advice on how to set them straight?
cacandy9@gmail.com

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K
12:00 am EDT

HDFC Bank no credit & unjustified auto debit

I had availed a Personal loan from HDFC and was regularly paying the EMI .I changed my company and the EMI stopped as I had to change my bank account and faxed the letter. From Feb 2006 to June 2006 they kept coming for collection telling me that the ECS is not deducted, no fax received and debiting ECS charges to my account. June I personally handed over the letter they said they will do the needful. In month of August a my EMI not credited inspite of paying in cash and having the receipt. Till Nov '06 they kept chasing for EMI no one did anything no credit of August. Nov they collected the new account and guarantee cheques for auto debit in new bank account and first thing they did that from Feb to Nov they debited all the ESC charges non payment to my account. ESC is regular from Nov '06 but no adjustment have been made for August '06 EMI and fro June wherein I have letter stamped for the ECS shift they are not refunding the charges remitted.

Can someone HELP! and stop these so called automated banks to play with personal hard earned funds...

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Prashant Tripathi
,
Nov 07, 2008 8:42 am EST

Hi,
I got some sort fo problem with HDFC bank again, i had a credit card with HDFC and was stlen by some1 which happen to be my office mate so i didnt lodge the complain and i was able to recover the amy back

now i am strugling with HDFC as they are not ready to settle this account insted they are just increasing the bill inspite of n number of letters sent to HDFC i got no reply from these ppl.

In all transcation my signatures were not matching in counterfoil, i dont understand how the transcation was authorised and what can be done bout the same

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rakesh samuel
,
Aug 05, 2008 12:32 am EDT

dear sir, my name is rakesh samuel i taken personal loan in hdfc bank. this month loan amount is going to clear everthing. but last month july you have taken 2 time EMI from my side. again u taken this month also. my loan amount is cleared now. no due my side each and everthing is cleared by my side. but u r taken etc amount 1, 027 from my side. my loan A/c no is 2674220. how you going to return my etc amount collected by you. i hope that u will take action as soon as early and get my amount 1, 027 rupees return.

by yours
Rakesh samuel
cell no [protected]

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Prashant
,
Jun 03, 2008 2:49 am EDT

I believe u need ot drag this matter into court as people in customer service are good for nothing ang they would want to be a part of problem, nobody will be a part of solution.
Just try it once, go to a advocate and send them first few letters

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12:00 am EDT
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HDFC Bank - not getting statement

I got a hdfc credit card a few months back and had given my email id for sending the statements as I am a single man living alone. Since the first month till date I have not got my statements. I used to call their customer service lines at ahmedabad, I live in baroda and take the amount and pay the cheque. Not until I stopped calling that their...

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12:00 am EDT

HDFC Bank customer abuse!

Hi,

Around 4 years back hdfc bank called me and mentioned that they have free credit card for me with no annual subscription or renewal fee. I obliged and they collected my details over phone and sent me the card. I used it and when I saw the statement they had added annual subscription fee (Not sure of what amount). I paid the expenses and called them to rectify - they first blamed other executives and later they asked me to send a letter. They also assured me that it would be rectified from next month's statement. I called them and followed up with them several times but even in next month they added the same. I payed my expense and then I requested them for cancellation. They canceled my card but they kept on sending the statement but everytime the call center used to tell me that they would rectify. After that they stopped sending me statements. An year later the collection agencies called me several times and I always explained the entire situation again and again. At that time I felt like going to consumer court but could not take the hassles. They mentioned that it is now 3k rs. After that they stopped calling me and I guessed they have corrected it.

Few days back i. E. 4 years later a nasty call was received by my wife in threatening tone for this payment. I am afraid of security and their harassment. I am thinking of taking some action against this.

Regards,
Manoj.

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12:00 am EDT

HDFC Bank harassment by the bank goons!

I had a HDFC credit card which I was maintaining correctly, but suddenly due to health reasons I could not pay the monthly dues. One day 2 persons (GOONDAS) came to my house and abused me and spoke in dirty foul language with my family members and also told me to pay the full amount of Rs.30000 in 4 times which I agreed and payed as per the settlement letter. Now after all payment is cleared the bank guys again started calling me and asking for the payment dues. They say due to some problem the settlement got canceled hence I need to pay the amount again... and they stared sending people to my residence. Is this the way a bank like HDFC should behave ? Please never go for HDFC credit cards... you will spoil your happiness.

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pankaj
, IN
Apr 10, 2009 5:35 am EDT

i pankaj kumar someone might have misuse my doc and made the credit card of hdfc bank and he is using this card since december 2007 date of issue the card. but i don't get any credit card/card ststement/receiving/bills either commnication address or mail or many more . Since 10 days recovery person calling me he forcing/theartining me to pay the due amount which is pending but when the card has made i was not working in any company kindly suggest me wht should i do or pls stop these calls it create a problem in my personal life and working life revert me as soon as possible on my mob [protected] i don't have the card no which is belong to me

pankaj kumar

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B
12:00 am EDT

HDFC Bank cheating done by them!

When Shall HDFC Credit Card Department stop its Robbery like all other banks HDFC Bank has been also a Criminal for which I have sent this Mail to all Media Sites also so HDFC Credit Card Department also gets expose. It is a Shame for me and I shall make sure to assure all other colleagues of mine not to be associated with HDFC Chor Credit Card Bank. I shall be after this Case of Forgery by HDFC Bank Credit Card Department to me, till my Final Day with HDFC BANK I shall try to make who has made money from my Card Please be sure you shall not be left for your good deeds surely to make money in short term.

It is a shame when a person who had come to India in Month of January 2007 and had settled the Card dues amicably with the Credit Card Department people 27/01/07 Rs.5,596/- Ref No.W1/26360 Rs.780 31/1/07, Rs.800/- 27/2 & 30/3 Rs.800 and had informed them that I am going out of India so in case of failure in payment kindly write a mail to me or deduct from my Saving Account. On knowing that balance Rs.1600 had not been paid I had written mail to Sent: Thursday, May 17, 2007 1:38:01 PM. Subject: RE:'HBL=[protected]' Credit Card (Laxmi & Aparna) they said they shall look into the matter and get back to me.

Then wrote many letters 'HBL=[protected]' Credit Card – Mr. Mohan, 'HBL=[protected]' Utility Bill pay – Jai Kumar.

Dear Mr. Shah,

This is further to your e mail regarding the card account. We wish to confirm that as per our records the settlement for the above card is now offered for Rs.13635.00. As we have already received payment of Rs. 6177.90, we request you to effect payment towards the remaining amount of Rs. 7458.00 for an amicable settlement of the card account. For any further clarification on your card account, you may contact our Debt Management Officer at the below mentioned number.
Mumbai - (022) [protected]

Assuring you the best of our attention always,

Sincerely,
Neeraj.
Customer Service Officer

I want to know how can I go for second settlement when I am not in India. I want to know who has signed my papers on my behalf and tried to pay dirty trick to earn few money knowing I am not in India. Why was I not contacted via mail as when I had come for settlement I had clearly informed that I am leaving for USA so if you have any problems please mail me. I don't understand if I am not in India how can I sign documents for Settlement and hence they have declared me defaulter you can check your records I have a loan of Rs.88000 in your HDFC Bank and I have a salary of Rs.12000 so for me such a big amount being looted would break my back bone. Hence I request you to investigate in this matter from top most level and get me out of this cheating done by someone for his/her personal benefit and spoiled the relation between the bank and me.

But MY ACCOUNT HAS BEEN LOTTED WITH Rs.6177.90 and Rs. 15,195/- is it not that when given the right to use the Account there should not be cheating done from CARD end.

Regards,
BRIJESH SHAH.

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12:00 am EDT

HDFC Bank amount transfer from bank through electronic transfer!

As i am very old customer of hdfc bank from 1998 and also given so many customer to them but also caught in their list. Know i think that the person who make fraud and skip ,they are the right one bcoze that people cannot be caught it only make fool of reliable customer. My complaint is this when we never authorized bank to make any payment through electronic transfer than how can they debit our bank account with any permission from us. It is also a fraud on behalf of bank who manipulates there records and deduct money from our account. As there is no body to listen this rbi or govt. Authority they all making fool of innocent customer from whom they are earning business. If there is any body who solve this type of problem please mail me, i like to take legal action against bank or there concerned employee.

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honey jindal
, IN
Sep 28, 2014 2:32 am EDT
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Dear sir, i had made a transaction dated 09/09/2014 from my credit card rs. 843 to BSNL. but sir, payment was deducted from my credit card but not deposited into BSNL account. i had to make a payment again to BSNL ACCOUNT for my connection to be continued. so, sir pleasa look in to this matter and reimburse that amount. Thanks
Regards
Honey jindal
Sangrur

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Mohamed Farook
, IN
Dec 04, 2012 11:24 pm EST
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this is reg. an early amount of Rs.2191.09. debitted to my card No. [protected] on Nov 30. 2012. I did not authorize or buy any product from the one who has climed this amount from my account. i will be glad to receive your comment at an early date. and in future please do not aprove any such claim whitout reference to me.
Thanking You. Mohamed Farook

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nani_1010
, IN
Sep 27, 2010 3:04 am EDT

my name is my mobile number is +[protected] my monthly stament genarated on every month 15th pleasce change my monthly statement on every monthy 20th

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12:00 am EDT

HDFC Bank fake note of rs 500

On 06-Jun-07, I withdraw Rs. 3000/- from Udaipur Branch ATM(Rajasthan), 5 Notes of Rs. 500/- and 5 Notes of Rs. 100/-. On same day I deposit the same in ICICI Bank for Credit Card payment through Envelop Deposit. At Evening I received call by Ms. Madhulika Joshi from ICICI Bank regarding one of my 500/- note is fake, which I withdraw from ATM. Serial Number of note is 5BR 949282 and at the same time I had given the complaint regarding this in HDFC Customer Care. Then I visited on 07-July-2007 to ICICI Bank and after request they had given me note back in pieces and same day I visited HDFC Bank and told to Mr. Anupam Rai regarding this. But as per him they HDFC Bank is not going to do anything on that. Then I given complaint regarding this in writing and through mail also. But no response from bank and they are not ready to pay me.

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sheik mohhamed ismile
, IN
Jul 13, 2011 7:26 am EDT

dear sir/madam,
most respectfully and humbbly i draw your attention on my matter that i SHEIK MOHMMAD ISMILE was working as a cse in your maniktala (kolkata) branch and my cse code is CS38826 from last 6 month and in 6 month duration for my muslim look i was transsfred 3 times from phoolbagan to statment house and statement house to maniktala that transsfred effected my bussness becouse in new place i have want time for stable and ihave to want take time to making relation with customer but my sales mannager mr sourav benerjee and team leader subrateen touchered me mentaly and always useing abuse to calling me and allaways they were telling me for my resignation and after that all i was give my resignation on 13th of june 2011 and still they r not giveing me my exprience certificate and when i said for that they tell to me that you are terminetted and they r not given my 14 days sellery.
plese do something for me becouse thnisw is very evil thing to hate with muslim becouse we are also a human being and plese look after my matter and relese my profident fund on my personel account nomber that is12241040001394.if you want to contect me plese contact me on above my [protected].
thanking you
sheik mohhamd ismile

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anticorruption
, IN
Apr 08, 2011 2:18 pm EDT
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I had a similar complaint only difference was that I had withdrawn with a 'self' cheque from HDFC instead of an ATM. But I put across a complaint on the RBI website, and that issue has taken a huge investigation turn and my notes also have been replaced. I think you should do the same.

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trev12334
Sydney, AU
Feb 24, 2010 4:35 am EST

try dealing with real money

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Indian_1
, IN
Feb 24, 2010 4:15 am EST

I faced same problem in ICICI bank ATM

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V
12:00 am EDT

HDFC Bank no instructions to customers on their debit cards

A mere half hour browsing the net would reveal how crooks, hackers can get around "PIN" and steal card from the Banks' ATMs using simple exernal gadgets such as PIN PADS, capture devices, hidden video cameras from top(camouflaged into brochure shelf) etc.

Though banks cry hoarse to keep your PIN secret, but once crooks decide they have your PIN.

From internet, I found customers' transactions data is available from third party who are contracted for maintenance of the machine by Banks.

Gadget and data coupled together. it is a coup for the crooks.

On 19th evening at at 7p.m., when my debit card trapped in HDFC ATM annexed to their Branch at valasaravakkam - chennai, there was no security around. There was no surveillance camera in the ATM chambers( Came to know later from branch official that crooks snapped the camera wires the previous day 18th June07 both @valasaravakkam and Anna Nagar suburbs of chennai).

Card is trapped in the ATM is the root cause. Unauthorized withdrawals later is consequence. for both bank (read bank management) is responsible.

Though ATM chamber space is used effectively to publicize about Bank's products & services available - Nothing is displayed in the form of "DOs" & "DONT's" in the ATM chamber, no emergency telephone number to contact bank official at ATMs aforesaid). No instructions neither in the ATM Chamber nor in terms & Conditions provided as to what should be done in case of Debit /Credit cards get trapped in ATM Machines. To cap it all, more than one ATM in a single enclosure with men coming for dropping checks for collection & to write out checks and challans defeats the purpose of maintaining any kind of secrecy for customers in front of ATMs. I wish, the contents supra with implied suggestions is brought to the attention of people at the helm so that they can contemplate indeed in "UNDERSTANDING" -us - the customers.

Terms & conditions to the customers, Banks state that Debit card is Bank's property; so also ATMs are bank property. when card is reported trapped in the machine, to protect their property & customers money, bank is expected to take initiative to go the police to do the investigation with video images at the time of occurrence of theft 0r/and unauthorized withdrawals from ATM. In my case, whether HDFC bank done this?

I contemplate that why bank can't be sued for improper upkeep of the machine, and not displaying instructions as to what customer should do in such contingencies &poor security surveillance arrangements which would have certainly acted as deterrents to crooks.

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12:00 am EDT

HDFC Bank debit card trapped in atm and loss of money from savings a/c

Around 7o'clock evening on 19th june 20007, I inserted debit card into one of 2 atms annexed to valasaravakkam branch of the hdfc bank. After completion of drill for withdrawal of money - for the last question "whether you require receipt for this transaction?", I pressed "no" button for the answer. Neither cash nor the card came out of the machine but the atm video (Monitor) was glowing with the words "contact branch manager". The day being tuesday it was weekly holiday for the branch yet I looked out for security and since no one was in the vicinity, I moved out of atm chamber taken few steps & spoken to the security man mariappan guarding at the branch entrance.

I asked him for meeting branch manager and he said bank closed on a/c of weekly holiday and no official available for contacting & they would be available only the next day. In the circumstances
Since debit card trapped in atm machine itself, I felt it safe to leave the place with a feeling that none can access to the trapped card & next day card can be collected from bank bm.

But next day forenoon before proceeding to the bank, on the bank's website I saw status of my account sb 0241xxxx11790 & found in a row of five transactions during the vee hours of 19/20 june 2007, my savings account debited with five atm withdrawals (Anna nagar chennai) totaling to rs.50000 (Fiftythousand).

I rushed to the banks branch - got debit card "hot listed", narrated the incident to bm shri ajit kumar.

Since I hv "not lost" the debit card elsewhere and it is only trapped in the bank's atm machine, police did not permit me to file fir. Complaint for reversal of debits toward unauthorized atm withdrawals - both written & oral to branch manager, answered crisply thus "that matter investigated and since withdrawals were done using your debit card & your pin, bank has nothing to do in the matter. " I am a senior citizen & live only on interest earned from savings.

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MUKESH
, IN
Mar 29, 2009 4:55 am EDT

I REALLY GOT IN TENSION IDO'NT UNDERSTAND WHAT CAN I DO

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vennilaa.s
,
Sep 11, 2007 2:10 am EDT

I have lost the debit card, so i applied for the new card on Aug 29th, bank people told me i will receive within 7 working day. But still today (sep 11th) i didnt receive the debit card. Poor service.

ComplaintsBoard
A
12:00 am EDT

HDFC Bank harassment by the recovery department!

Even after receiving confirmation mails from customerservices.[protected]@hdfcbank.com dated 19/10/2006 about the payment of Rs18000. And even after the issuing of the Settlement letter from the HDFC bank and even after showing the payment receipts to the recovery department. The recovery department is harassing by calling, for the amount of Rs15222.

Beware!

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Gaurav Sethi1
, IN
Feb 10, 2011 11:03 am EST

This is Gaurav Sethi From Delhi and Collection Department of HDFC Bank is good for nothing and HDFC Bank cannot update anything in there Backend as well. I was using a Credit Card from the HDFC Bank and I have settled the same in 5 Installments of Rs 6000/- Each month. I already have a letter and still these are calling me again and again. Can anybody give me the email id of the Consumer Court. So that I can get this thing clear from HDFC Bank.

Regards
Gaurav Sethi
[protected]

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Manoj Thakkar
, IN
Sep 24, 2009 10:53 am EDT

Hello There,

Hi This is Manoj Thakkar, HDFC Bank Executive Harrasing By Calling and They Also used a Bad Words For Recovery The Amount, HDFC Banks Call From 022-[protected] these numbaer, Executive Give pressure To us, So Please Its my Request To you For Solve my Genuine Problem... Please...Please...

My name Is Manoj thakkar
Contact no.: 022- [protected]

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Mukesh
, IN
Dec 28, 2008 9:49 am EST

Hi, as we all know all the govt. procedure is very slow and the lawyers ask for too much of money but now you can ask free advice for you consumer related quary at http://www.consumercourt.in and submit your complaint for the free replay.
Thanks

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Suman Rastogi
,
Oct 26, 2008 3:51 am EDT

This is a Proven Fact that HDFC bank Collection Department has proved to be the MOST rude and Worthless in terms of Customer Addressing factors...

They violate the RBI rules like a Cake Bite ..because they know ( just by recording their Voice ) the customer will not be able to prove anything ..and so they keep on calling Customer's family and use abusive Languages which highly deem the morality factor of the individual.

I think RBI should Make the Helpline for Credit Card Customers (https://secweb.rbi.org.in/BO/compltindex.htm) ... Better Available in the web world ..so that their Defined Ombudsman authorities can take immediate action on the bank proceedings and repeated harrasment to the customer and its family..

For other to get facilitated ..I am stating the Address of the URl from where you can get the Address of the Ombudsman officers and send them letters .. ( BUT A Call number is also needed to be placed in this Page )

http://www.consumergrievance.com/icrpc.org.bankingombudsman.htm

Regards
Suman

ComplaintsBoard
G
12:00 am EDT

HDFC Bank can't understand them

I was HDFC Credit Card Hold Card bnum [protected] which was got closed in 2005 same as been due to loss of card hence as per the instruction i made payment viq debt note from my saving account after that there is no communication know recently i started received calls from collection saying o/s 15000 as well i name as been shared under RBI list also after visited to the branch they say we are help less boss that was happen on 2005 now we cannot issue a NOC as well RBI Email Details of the communication enclosed below FYI:

Hi Puneeth,

With Reference to our discussion i visited your branch today but i have not got proper response as well NOC for my payment. Note ** As you committed saying that visit the branch by Monday to collect the same but when i called you on Monday you ask me to visit today i visited but your not in office as well your not responding my call also which really show how good your responding my call as well customer call.

Note ** If your not able to provided the right details please do update me your Head of the department person details bcoz which is not fare providing wrong commitments.

Gopal K Naidu
CSD SPOC - Bangalore
Airtel – Bangalore.
Tel : +[protected]
Mobile: +91 [protected]
MSN: gopalkrishna.[protected]@airtel.in

Forwarded by Gopalkrishna Naidu/CSD/KTK/BB&TS/Infotel/BTVL on 07/03/2007 05:20 PM

Gopalkrishna Naidu/CSD/KTK/BB&TS/Infotel/BTVL
06/27/2007 10:54 AM
To
puneet.[protected]@hdfcbank.com, veenadevi.[protected]@hdfcbank.com
cc
Gopalkrishna Naidu/CSD/KTK/BB&TS/Infotel/[protected]@BHARTI
Subject
Fw: Please Check this Case!

Hi Puneet,

With Reference to my last email still i have not got any confirmation from your end please do confirm me back ASAP.

Note ** After my discussion with you as well Ms Veena & Mr Rakesh again your person Mr. Williams along with 2 person are visited my place an early morning saying that please make 4000/- payment we will issue a NOC as well we will delete the record from Satyam Base (RBI List) now you please tell me his it fare on your part to collect amt on the same.

Its pure mistake from your bank Person Ms. Roopa Naik bcoz i have all the records expect NOC, please do update your Collection team members not to visit my place & also educate them to call me before visiting, please do confirm me back i want my name to remove from RBI DATA BASE as well i required NOC from your Bank.

With Regards,
Gopal K Naidu
CSD - Operation - Bangalore
Bharti Airtel Limited
+91 [protected]

Forwarded by Gopalkrishna Naidu/CSD/KTK/BB&TS/Infotel/BTVL on 06/27/2007 10:33 AM

Gopalkrishna Naidu/CSD/KTK/BB&TS/Infotel/BTVL
06/25/2007 05:51 PM
To
puneet.[protected]@hdfcbank.com
cc

Subject
Fw: Please Check this Case!

Hi Puneet,

With reference to our discussion please find the below enclosed complete history of My card details. MY Card number as per the bank Records : [protected] i ssue debit not on 10/18/ 2005 further discussion details are enclosed below. Please do update & issue the NOC as well remove my Name from RBI List If any clarification required you can reach me any time [protected].

Gopal K Naidu
CSD SPOC - Bangalore
Airtel – Bangalore.
Tel : +[protected]
Mobile: +91 [protected]
MSN: gopalkrishna.[protected]@airtel.in,

Forwarded by Gopalkrishna Naidu/CSD/KTK/BB&TS/Infotel/BTVL on 06/25/2007 05:37 PM -----
Gopalkrishna Naidu/CC/KTK/BB&TS/Infotel/BTVL
Sent by: Gopalkrishna Naidu
06/25/2007 05:32 PM
To
veenadevi.[protected]@hdfcbank.com
cc
veenadevi.[protected]@hdfcbank.com, Gopalkrishna Naidu/CSD/KTK/BB&TS/Infotel/[protected]@BHARTI, uma.[protected]@hdfcbank.com
Subject
Re: Please Check this Case!

Hi Surya / Veenadevi

With reference to our discussion i forwarded mail but still i have not received any details from your end even i visited your site on last week spoke to Mr. Rakesh on this regards you can also have discussion with Rakesh & please do confirm me back as well issue NOC on the same.

Note ** Mr Rakesh also tried to reach you but Ms veenadevi on leave hence as per the discussion i am forwarding this mail to you once again plz do confirm me back ASAP.

With Regards,
Gopal K Naidu
CSD - Operation - Bangalore
Bharti Airtel Limited
+91 [protected]

Gopalkrishna Naidu/CC/KTK/BB&TS/Infotel/BTVL
06/08/2007 01:49 PM
To
veenadevi.[protected]@hdfcbank.com
cc
Gopalkrishna Naidu/CC/KTK/BB&TS/Infotel/[protected]@BHARTI
Subject
Please Check this Case!

Hi Mr. Surya

Please find the below enclosed mail fyi.of closing my card & payment details also i made payment from my SB, 10/18/2005.

Note * After closing my account closing my card still i am received call from your team & also i am not able to take loan from other bank they are getting my their reports my card is under defaulter list please do cross check & do the need full on priority & once for all please do issue letter with reference to our conversation.

If required please do contact ms Roopa Naik her number she provide me i.e [protected].

Note ** 2) I am also forwarding another 2 mail which is send from Mr. SAM & Debtmanagement also please do contact & do the needful.

With Regards,
Gopal K Naidu
CSD - Operation - Bangalore
Bharti Airtel Limited
+91 [protected]

Forwarded by Gopalkrishna Naidu/CC/KTK/BB&TS/Infotel/BTVL on 11/23/2006 12:40 PM
Roopa.[protected]@hdfcbank.com
10/04/2005 01:36 PM
To
Gopalkrishna.[protected]@bharti.com
cc

Subject
HDFC CREDIT CARD

Thanx

We received you payment for same as been updated.

Best Regards

Forwarded by Roopa Naik/Cards Bangalore/Indira Nagar-Bangalore/HBL on
10/04/05 01:37 PM

Roopa Naik
To: GOPALKRISHNA.[protected]@BHARTI.COM
10/02/05 12:57 cc:
PM Subject: HDFC CREDIT CARD

Dear Mr.Naidu,

As discussed earlier, i came to know that your loss the card by you.Hence
you will be liable to pay entire dues on your card account.

we are already closed your card. i request you to make the payment of 6182/- Rs towards you card.

Due amt 6182/-Rs

Best Regards
Roopa

The information in this email is confidential, and intended solely for the
addressee. Access to this email by anyone else is unauthorized. Any
copying or further distribution beyond the original addressee is not
intended, and may be unlawful. The opinions expressed are those of the
sender, and do not necessarily reflect those of HDFC Bank Ltd.

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Amit 1983
, IN
Jun 21, 2012 5:06 am EDT

my self Amit I Have A Silver Card Which Cash Limit is 2000, . I Withdrwal 2000 But After One month credit Card Statement Show 15890 Balance . What can i Do

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Rakesh Dhingra
, IN
May 23, 2009 4:24 am EDT
Verified customer This comment was posted by a verified customer. Learn more

________________________________________
From: Rakesh Dhingra - Advance Transocean [mailto:rakesh@advancetransocean.com]
Sent: Saturday, May 23, 2009 1:52 PM
To: 'support@hdfcbank.com.'; 'support@hdfcbank.com'; 'hdfc@helpdesk.com'; 'customercare@hdfcbank.com'; 'supportindia@hdfcbank.com'; 'supportservice@hdfcbank.com'
Cc: 'complaints@complaints.com'; 'admin@consumercourt.in'; 'mail@consumergrievance.com'; 'ncdrc@nic.in'
Subject: RE: Last reminder against Credit Card

Dear Sir/Madam

We did not response properly from your banking department, everybody call us and they warn & harash to me. & told us “ why you are not paying outstanding amount to bank. If u have not capability of repayments so why you have why use credit card. In short way I would like bring your kind notice that I have several times notice to your bank executives as wall as tele callers explained that whatever amount yours showing in your account statement, which is not co relate with my actual outstanding & besides I have u requested to all of person I have spend Rs.3300.00 instead of Rs.11589.00 so, my actual outstanding was Rs.3300/-approx only instead of Rs.11589/- and now your statement is coming including Rs.11589/- + finance & late fee & etc., today we recd your current outstanding payment reminder for claiming Rs.20068.01. which is not true.

And also note that just now I recd. call from your collection department, for offering that he is recd. the sattelment letter from bank in RS.8300/- (tel : 011- [protected]), apart of that every time I have clearly mentioned to collection boy & your banking department & executives saying that I will not pay any single penny to bank. Where I haved not any fault & bad debts, apart of that your people your bank peoples have give a warning “ This is not to be good for you & your profile will flash out in banking Systems.”.

Hence, I totally refused to pay of Rs.20068.01 & I will not pay in future. & I request you to please take appropriate & necessary action against this dispute amount at your end.

Otherwise I have no option to take legal action against HDFC bank.

Thanking You,

Rakesh Dhingra

________________________________________
From: Rakesh Dhingra - Advance Transocean [mailto:rakesh@advancetransocean.com]
Sent: Monday, May 11, 2009 11:38 AM
To: 'support@hdfcbank.com.'; 'support@hdfcbank.com'; 'hdfc@helpdesk.com'; 'customercare@hdfcbank.com'; 'supportindia@hdfcbank.com'; 'supportservice@hdfcbank.com'
Cc: 'complaints@complaints.com'
Subject: RE: Last reminder against Credit Card

Dear Sir/Madam,

I did not understand way of solution regarding mention bellow matter & I think bank is not interested to solve this matter through actual way.
Because we have recd call again your collection agents & they are misbehaved & harsh to me. (Person detail Mr.Ajay, Tel No.: [protected])

If you interested to solve this matter, pls send bank person with bank Identityy card of person with authority of decision.

Thanks & Regards
Rakesh Dhingra

________________________________________
From: Rakesh Dhingra - Advance Transocean [mailto:rakesh@advancetransocean.com]
Sent: Wednesday, May 06, 2009 5:00 PM
To: 'support@hdfcbank.com.'; 'support@hdfcbank.com'; 'hdfc@helpdesk.com'; 'customercare@hdfcbank.com'; 'supportindia@hdfcbank.com'; 'supportservice@hdfcbank.com'
Cc: 'complaints@complaints.com'
Subject: RE: Last reminder against Credit Card

Resend

________________________________________
From: Rakesh Dhingra - Advance Transocean [mailto:rakesh@advancetransocean.com]
Sent: Wednesday, May 06, 2009 4:54 PM
To: 'support@hdfcbank.com'; 'hdfc@helpdesk.com'; 'customercare@hdfcbank.com'; 'support.india@hdfcbank.com'; 'supportservice@hdfcbank.com'
Cc: 'complaints@complaints.com'
Subject: Last reminder against Credit Card

Reminder

Dear Sir/Madam

We are very surprised your banking way of working. We did not receive any reply from your side till date. But still we are receiving regular calls from your collection agents & they are misbehaved & harsh to me.
We have sent last reminder to you, we did not reply regarding mention bellow complaint.
Therefore we make a decision for legal action for your bank.

Thanks & Regards for your good services.

Rakesh Dhingra
________________________________________
From: Rakesh Dhingra - Advance Transocean [mailto:rakesh@advancetransocean.com]
Sent: Saturday, April 25, 2009 11:15 AM
To: 'hdfc@helpdesk.com'; 'customercare@hdfcbank.com'
Cc: 'complaints@complaints.com'
Subject: RE: Reply Immediately

Reminder

________________________________________
From: Rakesh Dhingra - Advance Transocean [mailto:rakesh@advancetransocean.com]
Sent: Wednesday, March 25, 2009 12:42 PM
To: 'hdfc@helpdesk.com'; 'customercare@hdfcbank.com'
Cc: 'complaints@complaints.com'
Subject: RE: Reply Immediately

Reminder

________________________________________
From: Advance Transocean-Rakesh Dhingra [mailto:rakesh@advancetransocean.com]
Sent: Saturday, November 15, 2008 1:57 PM
To: 'hdfc@helpdesk.com'; 'customercare@hdfcbank.com'
Cc: 'complaints@complaints.com'
Subject: RE: Reply Immediately

Dear Sir,

I did not understand why you are not reply against mentioned bellow mail or our query for last three months. But your collection department regular call to me or demanding payments, kindly note that please come along with the receipt of purchasing counter credit slip for food bazaar & accordingly the collect your outstanding amount & closed our credit card with immediate effect.

kindly note that I am not going to settle your outstanding amount as I telephonic discussion with your colleagues as well as in mention our bellow mail saying that you provide the receipt of purchasing counter credit slip for food bazaar.

I recd. frequently your current bill with mention short payment recd & late fee & finance charges etc. I have not ready to pay these charges.

As I have already explained to you by mail & telephonic & Fax to your executives, saying that please Seattle immediate this dispute within this month, otherwise we did not pay any single penny & filed this compliant to Consumer cell & RBI.

I have waiting your soonest reply.

Thanking you,

Rakesh Dhingra
[protected]

________________________________________
From: Advance Transocean-Rakesh Dhingra [mailto:rakesh@advancetransocean.com]
Sent: Wednesday, November 05, 2008 11:31 AM
To: 'hdfc@helpdesk.com'
Subject: Reply Immedately

Reminder

Dear Sir,

We have very surprised to see that still we have not recvd any proper feedback from your side till date and problem still stand as it is and kindly note that as I have already explained to you in our below mail and you have given outstanding amount for Rs.11589.00 but as per our knowledge I have spend 3300.00 instead of Rs.11589.00, any way if you have our counter sleep of purchasing of Rs.11589.00 with my signature, please provide same to us and send your executive alongwith counter sleep with my signature and closed this matter immediately.

If you will not provide the counter sleep of purchasing for same amount which you are claiming from us and which was not concern with us then am not going to settle your amount without presenting my counter sleep of purchasing goods from FOOD BAZAAR.

If you want to settle this account, please provide the same for settling same as earliest.

Your prompt action will highly appreciated & obliged.

Date : August 20, 2008

To,
The Manger
HDFC Bank
Delhi.

Sub :- Credit Card # [protected]

Dear Sir,

Reference as per telecom, we have inform you that we have received your bill with mention of transaction of our purchase Rs.3300/-approx instead of Rs.11, 589/-for FOOD Bazaar, Mumbai.

And we have already informed as per telecom to your colleague in HDFC Phone Banking on month of July before deposit of payment. She confirmed me that they will reply with our transaction details as soon. She said meanwhile you deposit your balance amount in our bank & our bank has not charge to any late Fee & any finance charges due to solve this matter.

But, we have surprised that after recd. your current bill with mention short payment recd & late fee & finance charges etc.

In that case we are not interested to continue our credit card & closed our credit card with immediate effect.

We did not give any payment to you before clear this matter immediately.

If any delay of your side, we did not liable to any finance & late payment charges etc.

Thanking you,

Your’s faithfully

Rakesh Dhingra

A
A
aadigore
, IN
Feb 23, 2009 1:37 am EST

Dear Sir,

I want my HDFC cerdit card link to internet backing. can you helf me for same.

S
S
suresh Kumar
, IN
Feb 14, 2009 3:58 am EST

Feb 11th, 2008
Mr. Saravananranam
The Corporate Manager (Credit Card)
HDFC Bank, PO Box; 8654
Thiruvanmiyur,
Chennai 400041

Sub: Block Credit card Immediate [protected]
Dear Sir,
I was using this above mentioned card since 23/06/2007 and was happy using this card, but one day I came to know my credit limit and outstanding increased beyond my limitation instead of, I am paying regular amount to HDFC bank, it is surprised to me, then I had contacted to your bank local at Delhi (Rajori Garden) to meet Apinder (his Mobile number is [protected]) to understand the interested rate calculation done my bank, Oh! It was really panic for me it is rate of interested rate is 45% PA.
Even I had request few wrong transition was held during 14/01/2008 (double payment to Baja Allianz) and another payment to some US university< which I never obtain and paid amount then I had requested to bank on March 2008 to stop usage of my card because there is dispute, then HDFC did not hear my request and calculated huge number of figure as interest rate and demanding to pay, O! Which I never done such transition from HDFC credit card and HDFC bank asking to pay me… anyway, I Do not know what HDFC done about this complain? I already layoff from my JOB on July 2008, in spite I regular made payment to HDFC till Dec’2008, Same I communicated to Ms. Simaran, Mr. Apinder, but Arpinde calling me 30 call in 15 minutes and he is treads like call again & again my mobile and my residence number without any time limit & frame.
I am surprised, why HDFC hired such un-educated person in bank to destroy reputation of HDFC and forced to break relationship with client.
As I understand from HDFC-Rajori Garden Branch, I already paid to Bank against my outstanding 1, 79, 000 against my credit limited of 2, 91, 000..00 (Please correct if wrong calculation provided by Rajori garden Branch). Now, I am looking forward co-operate from HDFC bank to stop making call to my mobile number and lend line number as harassed my family and me, secondly I am not able to make payment rate @45 % which is my out of scope, really, which I was NOT aware before as rate of interest..I am also requesting please stop calculating interest rate which is NOT practical, I M READY TO PAY INTEREST RATE BASE ON RBI DIRECTION & Guideline, (It is available on RBI website)
I will try to settle my outstanding amount in next six to eight month with mutual understand as I am NOT running away from here or world, but if HDFC creates situation more worst in my family life during this struggle period then I have only option to [censored].
So, I requested HDFC, during this time, please cooperate with me as I am honest person to clear all genius outstanding of HDFC ASAP.
Regards
Suresh KUMAR Chaurasia.
[protected]

S
S
sidhant
, IN
Jan 30, 2009 8:26 am EST

I had lost my credit card indvertently in australia which i realised on reaching back to India. I applied for a fraud application. The application was signed by me in May 2008. Since then I have not been communicated by the bank of any resolution on such application. After several month i myself started calling up the people on transactions which i disputed. I got few transactions reversed from the merchants side and got cash back from a vendor directly. This cash was paid into the bank. After 10 months of no response i receive a letter from the bank.

Saying that the funds in savings bank are under a lien and if not paid in 7 days the amounts would automatically be debited/. The letter mentions of Mr Puneet Oberoi and his contact numbers [protected] and 011-[protected]. However.. no body ever pick up the phone. At several times the phone was busy.. but even then no body pick up the phone. I think the bank use this only for making outgoing calls.

Post receipt of such letter from bank... I gave a call to customer care department who didnt have any information on my card.. as it was locked. I asked them for a call back from the billing department. After 4 days of such request I get a call from bank in odd hours i.e. 8 PM. The lady on phone told me that the fraud complaint on your card has been closed. However I was made no correspondance. And she insisted that i should pay. After all negotiations, she informed that the amount in my savings bank would be under lien. However after a week it was made an auto debit by the bank on a saturday avoiding me to take any action.

Bank is highly careless. RBI should take an action on it.

K
K
K singh
,
Jun 26, 2008 12:45 am EDT

I was having Credit Card of HDFC bank, but due to some reasons i did not pay the entire dues for which i had requested the bank to make installments but insted of that they send me the notice of cheating and clear the amount in a day but i had again requested them the same, but now they are threatening me that they have taken non bailable summons of mine and if i don't pay the entire amount in two days they will arrest me and take me to Chennai, but where as i am living in chandigarh, then how this matter goes to Chennai, if any body can help me with suggestions then please reply on my mail.

M
M
MUHAMMED N M
,
Mar 29, 2008 4:49 am EDT

CONTACT MY NO:[protected] OR VISIT
www.arabiccollege.net
My HDFC A/c NO: [protected]

A
A
Ajaya Kumar K.R
,
Nov 28, 2007 10:24 pm EST

Sir,
At the outset, I would like to introduce myself that, I am Ajaya Kumar K.R have been holding an HDFC Silver Credit Card bearing credit card no. [protected] since 06/2005. I have droped a cheque of Rs.1000 on dt.25.11.2007 at one of the HDFC Bank where the same was not credited into my account till 27.11.2007 and that was a fund transfer cheque. Taking cognizance into debiting of penalty on my account, I had made an online payment of Rs.1271/= from my HDFC account. Whereas, there was no suffcient balance at that time after I made the online payment to HDFC and subsequently I requested one of your executive at Saket Branh, New Delhi to stop transaction of my cheque which I droped 2 days back bearing cheque no. 810703 where he directed me to talk to the call centre after giving me the telephone number [protected] and committed that If I would infrom to that number, HDFC will not charge any penalty against my stopped transaction. After construing the commitment made by your executive at Saket Branh, I spoke to Ms.Shilpa at customer care and she has vehemently asserted that HDFC would not charge any penalty because I have informed the matter well in advance.

Thereafter, when I checked my credit card account on 29.11.2007, I felt embarassed that HDFC ( Hereinafter called as one of the leading financial institution in India) is debited Rs.337.08 on my account after interpreting that the charges incurred are (Payment return fee stax+cess).

Being an HDFC account holder over the years, the matter of debiting such an amount to my account is very ridiculous and unjustified.

Keeping in view of the seriousness, I would request you to kindly reverse that entry into my account.

S
S
shahulhameedshaikh
,
Oct 07, 2007 4:30 am EDT

w what my bill

J
J
Joydip Roy
,
Oct 05, 2007 5:59 am EDT

To,
The Credit Card Head,
Credit Card Division,
Hdfc Bank,
Chennai

Sir,

Myself Joydip Roy is a Silver Credit Card holder of your bank. My Card no. is [protected]. I want to settledown my card with the immidiate effect. For your conveineance I am giving the short of my credit card details. With my total tenure I have spend the total amount of Rs. 19526.38/- with this card, and till date I have paid the total amount of Rs. 20860/-. So, already I have made the payment of my principal amount. And on 24th September 2007 I have cracked & dropped the card alongwith a request letter to your Howrah,Dobson Rd ATM counter. But now I'm still waiting for your feedback.

Again I would like to tell you that,please give the feedback as early as possible.
And my earnest request is please take the control to stop the reasonless telephonic calls. In this telephone calls the verious collection officers from verious collection office has using the slang language & giving the mental harassment to me. so, please stop doing this kind of activity from your end.This is bessically a offence in Consumer Forum's book.

So, please do the needfull as early as possible.

Thanks & Regards,
Joydip Roy
(Card No: [protected])

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12:00 am EDT
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HDFC Bank - rude customer service!

I have a major issue with HDFC bank, where I have opted for credit card and on December, 2006 I have requested for full & Final settlement but they didn’t react on this and end of December, 2006 one of the HDFC representative came for the collection, I was very frustrated even then I made the payment and finally I said to this representative that please do...

Read full review of HDFC Bank and 41 comments
ComplaintsBoard
M
12:00 am EDT

HDFC Bank undue harassment

This is with reference to my credit card problem since April 2006 and after plenty of requests nobody listens to my problem and not even I've received my credit card statements, but after requesting so many times at last I received missing statements through e-mail then I go through it and after finding pending entries I made full and final payment of Rs 5050/- except undue charges that was only due to delay for sending the monthly statements by HDFC credit card division.

Now I have received legal notice for pending payment of Rs. 12150.25/- in that notice it is also mentioned that I am not available on the telephone nos. which I've provided to the company but for your kind information I am using the same no from last 3 years and so many times I've received calls from HDFC mumbai head office and discussed my problem with concerned person but they were unable to give satisfactory answers to me.

Following is the detailed task of my problem:-

1. Dated 10-03-2006 - given written request in local HDFC Bank branch located at Sangrur for reversal of smart pay in LIC that credit card division has wrongly paid to LIC co.(discussed through mails) but they refused to pay back even when it was their fault.
2. Dated 18-04-2006 – Evening 4.20 P.M talked to Ms Arpana at chandigarh customer care office and requested for pending statements so that I can pay the pending bill amount but I didn’t receive the same.
3. Dated 20-05-2006 – Morning 11.05 A.M talked to Ms Parul Desai, explained her all detail of my case and requested for the statements but I didn’t receive the same.
4. Dated 18-06-2006 – sent fax to chandigarh credit card division( fax- [protected]) for reversing the charges for wrongly paid smart pay premium and requested for pending credit card statements but they didn’t respond to me.
5. Dated 01-08-2006 – After so many requests I never ever received any statement from the company so I paid Rs 1450/- as on 1-8-2006 that I was remembered to pay.
6. Dated 20-09-2006 - Again I requested for credit card statement on customer service but again I ve not recd.
7. Dated 30-10-2006 – still I was not having any statement from your side but I paid Rs 4234 that I was remembered to pay.
8. Dated 20-11-2006 - Amount Paid Rs 12429 /- of LIC
9. Dated 28-11-2006 - I again requested for the statement on customer service but again I was waiting for the same. But then I ve paid Rs 8772+3650 = 12422/- of my purchasing.
10. Dated [protected] – Paid Rs 2500.

In the mean while I started conversation through e-mail with customer service you can check with reference no – [protected].
After receiving my missing statements through email I paid my unpaid bills that comes around Rs 5050/- and that was my full and final payment after that I stopped using the HDFC card.

That was all about my bad experience with HDFC bank credit card and even after so much harassment I've received legal notice from their side now?

Warm rgrds
Mandeep Singh.
[protected]

Read full review of HDFC Bank and 4 comments
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N
N
NITIN KARANWAL
, IN
Apr 13, 2014 6:47 am EDT

confirm by email

N
N
NITIN KARANWAL
, IN
Apr 13, 2014 6:46 am EDT

HI MY NAME IS NITIN KARANWAL I HAVE RUNNING MY SALARY ACCOUNT SINC 2011, I HAD APPLIED 6 TIME FOR CREDIT CARD EVERY TIME THEY DECLINE MY CARD BECAUSE OF STANDING INSTRUCTION CAN YOU BRIED WHAT WOULD BE THE ELIGIBLITY I NEED TO CARRY FORWARD FOR FURTHER IN CASE I AM GOING TO CLOSE MY ACCOUT WITH YOU

R
R
Rajish
, IN
May 19, 2011 11:43 pm EDT

yes, its all true, dnt evr go for HDFC credit card.

M
M
manjt singh
, IN
Mar 13, 2009 12:15 pm EDT

Respected Sir,
Myself Manjit Singh HDF BANK INTERNATIONAL GOLD CARD [protected] has been cotinously requesting for statement of account.but no responce from your executive.Requesting since three months.KINdly send me details and vave off the intrest.Send your executive to collect the money and release my card.There is no fault of mine.You can see my previous statement. Thanks.
MANJIT SINGH

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HDFC Bank contacts

Phone numbers

+91 226 160 6161 +91 796 160 6161 More phone numbers

Website

www.hdfcbank.com

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