HDAccessory.com / Terrible service!
DO NOT ORDER FROM THIS COMPANY!! I ordered some ipod accessories from HDaccessory.com on December 15th, 2007. I ordered the items for an overseas trip I was taking on December 29th. As my departure date approached I got concerned that I had not received the shipment or even a shipment conformation. I proceeded to call, fax and email these folks MANY, MANY times. The phone either rang and went into fax mode or was constantly busy. I also faxed a letter with my concerns over and over to no avail. I emailed at least 7 times and finally gave up and went on my trip with borrowed ipod accessories from a friend.
I finally received a shipment conformation on January 3rd, 2008 (19 DAYS after I placed the order). Even if you deduct Sundays and two days for Christmas... COME ON FOLKS... this is completely unacceptable. I just arrived back in the states today, January 14th and I just received the package. I had called my bank to dispute the charge and was going to get the money today... when the package finally appeared. I WILL NEVER ORDER FROM THIS COMPANY AGAIN and I suggest you DON NOT EITHER. It took ONE MONTH to receive my items. There is no customer service whatsoever... I called their number today and it has been changed to a 323 srea code number. They are SHADY at best. STAY AWAY from HDACCESSORY.com!
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