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HD wrap around glasses / charges

1 12154 Montague AvePacoima, CA, United States Review updated:
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I saw the ad on tv about the wrap around colored glasses. Thought that would be a good thing to have since they fit over your regular glasses. I ordered two pair, one for me and one for my daughter. They came and the glasses were pretty good although they slip a little over your glasses. Then I saw the invoice!! They had said I ordered three pair, and here is how they charged me, I thought I was buying 2 pair, with the night vision pair (free), each of the colored glasses for 19.99 plus 5.98 shipping (they are really charging you 12.00 for each pair with the night vision and they don't weigh more than a feather):

sub total: 59.97
S/H 38.94
Sales tax 0
total 98.91

I almost dropped over! I called their customer service and told them I wanted to return both glasses because I felt I had been ripped off. I had to talk to two people. The first argued that I had probably mistakenly ordered 3 pair and even tho I didn't get it they didn't get it back. The second person finally gave me credit for the third pair and will give me credit for the 2 when I return them. It still cost me the 38.94 for the shipping plus shipping to send them back. I DO NOT recommend ordering any item from this company. All products have their own website but if you order, the invoice will list idea village as the place to call for customer service. Beware of over priced shipping and handling charges and check invoice for added items you didn't order. That way they make extra money on shipping and handling charges by adding items you will want to return. Also be sure if you want to return something you will only have 30 days from the date you ordered the item.

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Comments

  • Ji
      22nd of Jul, 2009
    0 Votes

    I've had a pair of these sunglasses for 3 months now and I love them. Bought 2 more pair. They're comfortable, they do enhance your view and they do a good job of screening out sunlight. I endorse them wholeheartedly.

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