HCLStore.inHCL tablet

My tablet had been submitted on 3rd September 2015 to HCL service centre.And today is 1st November 2015. HCL is not giving me my tablet.My tablet had two problems camera was not working & there are some dots on the lcd display.HCL had repaired camera but they are repairing lcd.When I contacted them, they say only that lcd screen is in under process.I had sent mails & did calls.They are not replying to my mails.They had given me the phone no. of HCL touch service centre and service centre is not picking my phone.If HCL can't repair lcd screen of my tablet then they should refund my money.My tablet price is more than Rs 5300.It is under warranty.My tablet's warranty will be over in December 2015.Whenever I contacted them, they say tablet is in under process.Customer care of HCL was saying that they will update on my mail.But they did not send me mail.Give my repaired and working tablet or refund my amount.My complaint id is [protected].

Nov 17, 2015

Post your comment