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Hbc Hotel Reservations / charged too much for room

1 Gallup, NM, United States Review updated:

Booked room on internet for $35.99 plus $4.66 tax.
Bill came through on my MC charge card for $44.99 plus 13.36 tax and fees.
Called HBC and was told they could not credit me the difference. Said that the hotel manager put the wrong rate down on our bill when we checked out.

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Comments

  • Je
      31st of Aug, 2009
    0 Votes

    We recently tried to book a hotel for November and mistakenly booked it for the current day that we were doing the search. When we discovered this HBC said that they could do nothing about it and we would have to call the hotel itself. Later we found a charge of $15.24 to HBC. When we called and questioned this charge, they said that it was a transaction fee and was non-refundable. I would not recommend this company to anyone and would classify their business as deceptive at least and criminal at worst.

  • Da
      23rd of Nov, 2009
    0 Votes

    I have a charge of $18.00 on my credit card statement and have no clue as to what it is for. I have made no trips or have I spoken with anyone to reserve a room for me.

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