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The good, the bad, and the ugly - discover what customers are saying about Hbc Hotel Reservations

Welcome to our customer reviews and complaints page for Hbc Hotel Reservations. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Hbc Hotel Reservations.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Hbc Hotel Reservations's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Hbc Hotel Reservations, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Hbc Hotel Reservations. Your feedback is an important part of our community and will help others make informed decisions.

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3:47 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hbc Hotel Reservations overcharged

We booked reservation online for 1 night stay @ Super-8 in Marysville, MI. The online cost was 156.00. When we checked out, we were charged 105.30 (the actual room rate). When checking my online banking, I saw charges for both. How can HBC charge 50.00 EXTRA for a room that costs 105.00? RIDICULOUS! I did not see anything online that said we would be charged 50% above the actual cost of the room. This is deceptive and seemingly unlawful.

Kimberly Ford
[protected]

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Deb Dey Ermand
, US
May 05, 2018 3:48 pm EDT

Someone is using my husbands debit card in Texas thru your company. from 4/24/2018 thru 5/3/2018 . A whole month of charges to a hotel. We have never been to Texas, and live in Ohio. The card has been cancelled and we want our money back.

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yingjiusa
, US
Oct 07, 2010 1:18 pm EDT

I made a reservation via internet "HBC hotel reseveration " on Dec 9, 2009, then one minutes later, I canceled the reservation. Until today Oct 9, 2010, they still do not give me any dollar to my credit card back! my number is [protected] .

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shirwin8424
, US
Mar 15, 2010 10:42 am EDT

I have recently experienced a similar issue with HBC. The rate of the room charged by HBC was higher than the rate offered from the hotel directly. I have alerted the Waterfront Place Hotel in Morgantown, WV of the practices of HBC.

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Jeffmac
Columbia, US
Aug 31, 2009 3:31 pm EDT

We recently tried to book a hotel for November and mistakenly booked it for the current day that we were doing the search. When we discovered this HBC said that they could do nothing about it and we would have to call the hotel itself. Later we found a charge of $15.24 to HBC. When we called and questioned this charge, they said that it was a transaction fee and was non-refundable. I would not recommend this company to anyone and would classify their business as deceptive at least and criminal at worst.

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dlakers
Davenport, US
Aug 08, 2009 3:54 pm EDT

If you prepaid through HBC then the hotel wasnt supposed to charge you also. That is the amount that they charge the website. It was just charged to you by mistake. The amount the hotel charges the website is lower then what you paid because this is how they make their money. This is not a non profit organization

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C
11:50 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Hbc Hotel Reservations charged too much for room

Booked room on internet for $35.99 plus $4.66 tax.
Bill came through on my MC charge card for $44.99 plus 13.36 tax and fees.
Called HBC and was told they could not credit me the difference. Said that the hotel manager put the wrong rate down on our bill when we checked out.

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daheyer
Loves Park, US
Nov 23, 2009 4:59 pm EST

I have a charge of $18.00 on my credit card statement and have no clue as to what it is for. I have made no trips or have I spoken with anyone to reserve a room for me.

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Jeffmac
Columbia, US
Aug 31, 2009 3:30 pm EDT

We recently tried to book a hotel for November and mistakenly booked it for the current day that we were doing the search. When we discovered this HBC said that they could do nothing about it and we would have to call the hotel itself. Later we found a charge of $15.24 to HBC. When we called and questioned this charge, they said that it was a transaction fee and was non-refundable. I would not recommend this company to anyone and would classify their business as deceptive at least and criminal at worst.

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