The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Haynes Furniture / REFUSAL TO RETURN MONEY

1 WEST BROAD STREETRichmond, VA, United States

ONNTHE 14TH OF FEBRUARY MY WIFE AND I ORDERED A BED FOR OUR 3 YEAR OLD DAUGHTER.WE MISTAKENLY PAID CASH. WE WERE TOLD WE COULD PICK UP THE BED FROM THEIR WAREHOUSE THAT WEDNESDAY.WEDNESDAY CAME...NO BED.WE WERE TOLD IT WOULD BE THERE THURSDAY. THURSDAY, STILL NO BED.WE WERE NOW TOLD IT WOULD BE THERE THE 25TH OF THE MONTH.FURIOUS BY THIS POINT WE ASKED FOR A REFUND.2 WEEKS LATER, AND WE STILL HAVE NO REFUND.WE HAV SPOKEN TO EVERYONE FROM THE STORE MANAGER TO THE SECRETARY OF THE VICE PRESIDENT OF HAYNES.NOT 1 SINGLE PERSON HAS TOLD THE SAME STORY/EXCUSE YET.'THE CHECK IS IN THE MAIL' NOW GOING ON 2 WEEKS! WE CALLED THE LOCAL POLICE, WHO INFORMED US THAT EVEN THOUGH HAYNES HAS 'STOLEN OUR MONEY', IT IS A CIVIL MATTER THAT MUST BE PURSUED BY AN ATTORNEY.BUYER BEWARE!!!

Post your comment