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Hawaiian Airlines / Disgusting service

1 United States Review updated:

My brother who is 80 years old was flying from Hilo to Seattle, WA. Seattle has had an Artic Blast and the weather conditions are not favorable for him to travel here.

He went to the airport to change his ticket to come in January and they have charged him a feel of $225 to change his ticket and I spoke with Cherry at Hawaiian airlines and she said "All he had to do was say he disagreed with this fee, and they would NOT have charged him that!" This is definitely taking advantage of a Senior Citizen and it's disgusting that they are getting away with this!!!

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Comments

  • Fl
      2nd of Feb, 2011
    0 Votes

    What do you expect from greedy vultures ?

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