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Hathway Digital Set Top Box / not working

1 India
Contact information:

Sir,
I have hathway digital cable line. I am facing problem in set top box from last 2 months. I have call up there service centre for many times. I have also send mail on 21 & 24 mar 2008. But till date there is no action. There customer call centre is also not give any senior person contact number.

What to do? Please guide me.

Date: April 2, 2008

Kaushal A. Fadia
6/B, Atchyut app, Koteshwar hous. Soc.
Nr. D’mello petrol pump,
Bh. BIGBAZAR,
Satara road,
Pune-411037
India
Tel: [protected]

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