Hathway Broadband / delay in installation
I have paid a cheque of Rs.1798/- for a new Hathway connection, they said the installation would be done within 3 - 5 days, it has been 9 days but the installation is still not done..It has been very ridiculous service, the excuse I am getting is its raining so they cannot put up the cables..
When I call up the customer care they are not sure what to do and they give me the Mulund Branch nos. as I reside in Mulund. The executives at Mulund branch give me false promises that it would be done today/tomorrow and this is going on since last 5 days..I work for a USA company and hence I need to work from home sometimes.
Even today they assured would be done by 2pm but surprisingly no one turned up till now...I never thought such a brand would give a pathetic service.
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