Harsh Vardhan agarwal / No queries being solved

1 Florence, Italy

I Harsh Vardhan agarwal have checked in the hotel on 11/05/2015, I had a very bad experience with the hotel no house keeping, No working air conditioners, No queries of the customers are being solved and on the whole worst staff appointed. I requested for early check in but even that request was not accepted, I gave a complaint for air condition in the afternoon the staff Said the problem will be resolved in one hour but till night no action was taken against it. I raised the complaint again in the night the staff on duty says we can't do anything you have to open the windows if you need ventilation.

May 11, 2015

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