Harrisburg Hyundai — cash for clunkers sales scam
On Tuesday 8/18/09 my wife and I went to Harrisburg Hyundai to do a "Cash
for Clunkers" deal on a new car for our son going to college. Having already
purchased a new Accent from there in 2017, and referring my brother there a
week earlier, I expected no problems and a good deal. The program was
explained, a deal was negotiated, credit reports were ran, and paperwork was
started on a new 2017 Accent with my salesman Mike Brown. All seemed well.
The good news ended there. Upon entering the finance department for final
signatures I was told the Government was slow on paying the dealers and it
would be about a week before we could pick up the car. Having no immediate
need for it, I went ahead and signed the paperwork, which consisted of a
"Buyers Order" and a privacy statement, put down a $500.00 deposit and was
told my finance paperwork would be signed upon delivery. I agreed and left.
On Saturday 08/22/09 at 3 pm I heard a talk show speaker talking about
problems people were having with dealers. I called my salesman Mike Brown
and told him I wanted to complete the deal today. Mike put me on hold and
moments later a sales manager picked up and told me they were going to
refund my money because they no longer were participating in the "Cash for
Clunkers" program. I was outraged and went to the dealer.
After a brief encounter with my salesman I went to speak directly to Timothy
Eklund Sr., the General Sales Manager. I explained to him we had a signed
deal and I wanted the car. He explained he did not have to honor the deal,
and since they never submitted the paperwork to the Government no laws were
broken. When I asked why I wasn't notified, he said they were going to call
"all of us" today or Monday. PROBLEM!! THE PROGRAM ENDS TODAY AT MANY
DEALERSHIPS AND OFFICIALLY ON MONDAY. People like me would not even have a
chance to participate in the program!
I immediately explained to Timothy Eklund Sr. that I would pursue legal
action against the dealership and inform the media of this practice. Both of
which I am doing. I then called BethAnn at Fredrick Hyundai in Lebanon, Pa
in hopes of making an 11th hour deal. They said they had already had (5)
customers this week with the same Harrisburg Hyundai story. HOW MANY OF US
BethAnn and her Sales Manager listened to our story and went out of their
way to help us with a deal on a new Hyundai. I would gladly refer them to
anyone looking for a kind and considerate sales person.
HARRISBURG HYUNDAI, ---> NEVER AGAIN!!!
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