We also faced the same problem with these guys. They are doing a travel fraud.
My name is Priya. Sunil (from Simon Travels Inc) contacted me for booking the flights. The travel plan is for my parents who are supposed to travel from Chennai, India to Cary, NC. On April 30th 2015, sunil sent me e-tickets for British airlines with a total amount of $1760. He asked us to check the confirmed tickets on airlines website and to pay the amount. He wanted me to do a wire transfer to the following account (as the travel agency account got some problem):
Account Holder Name: Muhammad Harris
Bank name: Wells Fargo Bank
Routing number: 111900659
Account number: 9179624672
Account type: MMA Checking
Address:2398 Brighton 9th Street, 7R, Brooklyn, NY, US 11235
After checking the tickets on-line, I transferred the amount to the above account.
But On June 4th 2015 when my parents went in to board the flight, the airline personnel asked them to show the credit card that they have used to buy the tickets. When my parents told the staff that they have booked the tickets through an agent, the staff stopped them from boarding the flight saying that the agent has used a fraud credit card for tickets booking and they can't help.
In the meanwhile I tried to reach Sunil to see whether he can help us, but of no use. Initially he answered my call, but after knowing the problem he stopped answering my calls/emails. And I have booked new tickets again for my parents travel.
Till now they are not reposnding to my calls & emails and they have not returned my money back. Please help and let me know how to proceed. I do have the proofs of money transfer and all the email conversations