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Harlem Furniture / Refuse to give a full refund

1 United States

I purchased an expensive sewing machine from harlem avenue sewing center, chicago il - the machine did not perform as promised and kept jamming when i used it. when i returned the sewing machine, the manager told me he was going to charge a restocking fee, even though i had been told there was no fee for returns within 30 days. he claimed it was printed on the receipt - it was not. he was very unpleasant to deal with and chose not to listen to me. i have lodged a complaint with the better business bureau in chicago and will go out my way to make their life difficult for the way i was treated.

Ja

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