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Hardee's Restaurants / incomplete order + improper attitude

1 Egypt Review updated:

I am sending you this complaint after failing to solve my problem through the call center in cairo. I ordered from hardee's on june 25th at 23:35 using call center. My order arrived half missing. I tried calling back the call center, someone called ahmed answered me who was very rude did not want to listen to my complain and he transferred me to the complaint department which i tryed calling for about an hour but there was no answer. I tried calling the call center again someone else answered me called rami who told me that he cannot help me and that i have to call the complaint department who again did not answer. I am very surprised on the attitude you treat your customers. I have been dealing with hardee's for a long time and I am very astonished, it was never that bad in dealing with problems. If you care about your clients this the no. Of my order 26297 if you like to look into it. My mobil no. Is [protected]. Hoping i will hear from you soon.

Jun 17, 2018
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