SUBMIT A COMPLAINT

Hangzhou DongGou Trade co ltd / Fraudulent supplier

1 China Review updated:

Be very aware of the fraudulent practises of this company I was contacted by them after submitting a request on Alibaba for Mercedes Injectors. They gave me a price for 8 NEW injectors of a number ending in 140 plus freight I paid that invoice on the 22nd January and it took until about the 20th February for the parts to arrive after lots of broken promises and downright lies. When the injectors were opened it was found although the boxers were sealed with the part numberxxxx140 What was inside were SECONDHAND injectors of xxx291 number. I complained to the company and they said to send the injectors back and they would refund. I sent the injectors back in early March. I was then told their supplier wouldn't refund so he couldn't. I explained that I bought the injectors off his company so HIS company was responsible for refund. after weeks of messages back and forth he said he could only afford to refund $1000 and wanted me to wear the other $1000. I was not happy and he then said $1000 today tomorrow $900.
I accepted the $1000 which he did pay.
I tried to complain to Alibaba and you use the email address of the company and it would nto accept the claim. I contacted online chat support and was told that Hangzhou DongGou Trade's account had been suspended.
BUT their web site is still hosted by Alibaba so Alibaba isnt as safe as you thought because their suspension of accounts means nothing.
SO DONT BUY FROM HANZHOU DONGGOU TRADE LTD OR YOU MAY WELL LOSE ALL YOUR MONEY

Oz
Apr 24, 2014
Sort by: UpDate | Rating

Comments

  • Jo
      23rd of Jun, 2014

    Same happened to me $1000 Injector pump, second hand no numbers for 6 cyl needed 4 cyl. Alibaba are useless, their gold approval means nothing use escro or a good supplier
    with a track record you can check.. cheers John

    0 Votes
  • Hi
      22nd of Oct, 2014

    I had the same problem with these people
    I purchased $12000.00 of new injectors only to find out the parts supplied were second hand.
    they said they would refund me if I sent the goods back, so I did.
    no refund was forthcoming.
    luckily I sent the goods back in 2 lots and the second lot were held up at customs and sent back to me.
    I am now reselling the goods as second hand to recoup some money

    0 Votes

Post your comment