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[Resolved] HanesBrands / mens comfort flex boxer briefs

1 United States

I purchased 2 packages of 5 pair each just 2 weeks ago. Your claim is that they "dont ride up", that is incorrect. I am very dissatified with this product. They ride up so much that i have to go purchase the competion boxer briefs. I cant wear the hanes ones any longer...annoying to have to pull the legs down everytime i stand up. I want to be contacted regarding this matter.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • HanesBrands Customer Care's Response, Sep 10, 2018

    We're sorry you found our ComfortFlex Boxer Briefs so uncomfortable. We would love to speak with you and try to resolve the matter. Please contact our Customer Service group at 1-800-348-0744 or you can reach us by email from

Sep 5, 2018

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