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1.3 238 Reviews

HandyMan Club of America / Scout.com Complaints Summary

20 Resolved
218 Unresolved
Our verdict: If considering services from HandyMan Club of America / Scout.com with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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HandyMan Club of America / Scout.com reviews & complaints 238

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Newest HandyMan Club of America / Scout.com reviews & complaints

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H
4:03 pm EDT

HandyMan Club of America / Scout.com my lifetime master life membership

What happened to my Handyman Club of America membership. I am a paid up Master Life Member #[protected]. I originally joined the Handyman Club of America as a charter member #[protected] in 10/93. My life membership #009744 was issued to me in 1993.

What is going on? I was never notified of any changes to your company. You took my money and I never noticed that my magazine quit coming.

What legal authority can I contact? your address was P.O.box3526, Hopkins MN 55343

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pedro25
, US
Nov 11, 2018 11:59 pm EST

Signed up for a lifetime membership. They took my money and they disappeared. I have tried to reach someone but not able to reach anybody. If someone knows how to get a hold of them, or if there is a class action suit against this company I would be very interested in participating. I know there have to be hundreds of people that send them hard earned money. someone could reach me through this review.

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J
9:08 am EDT

HandyMan Club of America / Scout.com magazines

Member number [protected]

I am not receiving my magazines at 943 Bunker View Drive Apollo Beach, FL 33572 My former address as 43340 Royal Burkedale St, South Riding VA 20152, I paid for lifetime membership and I am still alive. Either send me my magazines or return my $1, 000 lifetime membership fee.

I paid for a lifetime membership and I expect to receive the membership benefits offered to me when I paid the fee of $1, 000. I want my magazines and the opportunity the receive items to test just as I was promised in the initial deal.

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10:02 pm EDT

HandyMan Club of America / Scout.com my mag has stoped coming to my house

please send me my handy mag my lifetime membership number is [protected] and my name is Richard Sharp 502 Lone Oak Ct. Exeter, California 93221
don't take me for being for getful because my mind is not as sharp as it was when I was younger. I haven't got the mag for several months now so if you can please send me back issues if you can I really do enjoy reading the mag

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8:54 am EDT
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HandyMan Club of America / Scout.com lifetime membership

I just came across my Handyman file while reviewing cabinet files and was reminded that I haven't seen or heard boo from them since ~[protected]! So decided to check their website and discovered they don't exist anymore?

My "Certificate of Lifetime Membership" was issued March 20, 2012, signed by a Larry Okrend, Executive Director; Life Member Number [protected].

Is this all there is?

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5:22 pm EDT

HandyMan Club of America / Scout.com lifetime membership to the club

I've been a handyman lifetime member for many years. About 5 years ago, I stopped receiving magazines, except for a single issue I received about two years ago. I thought that my membership was restarting but, I never received anything else.

I also have a cordless drill with "Handy Toughest, " the handyman logo and " Life Member" stamped on the case. There is no other information either on the drill or the charger, except for the model number, CFC - HT 03 ON the charger.

The battery is dead. I have no way of finding out how to get another. Please advise.

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Update by Chidad
Jul 04, 2018 5:26 pm EDT

Minrtonka, MN, not Milwaukee.

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5:42 pm EDT
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HandyMan Club of America / Scout.com Life Member

I am still alive, why drop my Life Membership. I see where this has happened to many members. Need reinstating for [protected] member since 84 still around

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4:46 pm EDT
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HandyMan Club of America / Scout.com the club

Why are you not mailing the magazine to your Life Time membership people? We, in good faith, joined your membership and hoped it WAS for a lifetime. I have been a member since 2002 and up to about 3 years ago, you turned yourself into [censored]. Are you still operational or not? If not, please let us know so we can file our complaints with the BBB.
Below, please find a copy of m membership.

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mikesnyder
, US
Apr 29, 2020 6:44 pm EDT

I too am a life member since mid 2010 mags have stopped web site and phone number not up and or working

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9:40 am EDT
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HandyMan Club of America / Scout.com lifetime membership

I am also a lifetime member of Handyman and the Cooking Club. I have not had any magazines or online communication from them in years and just recently have tried to look into it. Both numbers listed for their contact are not in service. I plan to file a class action suit to try and recover lost membership.
member number for handyman [protected]
I still have all the copies of magazines I have received and refer to them when needed. I also have kept many copies of the Cooking Club of America magazines.

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1:46 pm EDT
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HandyMan Club of America / Scout.com unethical behaviour

As with others, I bought lifetime memberships for both of the 'entities' and have received nothing from them for about 14 years. no magazines, correspondence, test products, they seem to have disappeared. I cannot even find their websites anymore. Is there anyway to track both 'clubs' down and see if they did, indeed, disappear rom the face of the earth, took our money and ran, etc?

Handyman Club membership: #538729
North American Hunting Club Member Number: [protected]

Thanks for any info you can provide,
Stephen Crowell

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5:03 pm EDT
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HandyMan Club of America / Scout.com life membership

I've been a life member since 2002 why am I not receiving my magazine or even the site for the ditigal version. I can't even find the website any more, how can get this resolved and get my magazine back again. Also I used to be able to participate in product testing and reviews I no longer get letters telling me of any products to review, it like handy man club of America is longer active

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5:05 pm EDT
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HandyMan Club of America / Scout.com lifetime membership just stopped sometime ago.

Never a word and I will need to search my records for the acct# but same as my cooking club of america lifetime membership the benefits simply stopped and it takes awhile to really understand and recognize you aren't receiving the magazines and benefits you were promised years ago in a lifetime membership program. Perhaps they thought instead of being an adult of 35 they thought I was 70, sorry I shall live much longer yet and I deserve my magazines, my benefits monthly as promised or my money back.

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S
7:57 pm EDT

HandyMan Club of America / Scout.com lifetime membership

When I lived in NH, I became a lifetime member, and if my memory serves me right, that is a lifetime of your magazine.

4 years ago, we moved from NH to NM, and never gave it a thought until now.

George Rollins
email - [protected]@comcast.net
Address - 29 Lowell Rd #35, Salem, NH 03079, or 35 Marigold Rd, Salem, NH 03079
Landline - [protected]

When moved to NM, this is the current info.

George Rollins
Email - [protected]@gmail.com
Address - 96342 Jacks Creek Rd NW, Albuquerque, NM 87114
No landline phone - Cell [protected]

While in my shop I needed a chisel, and found my Chisel set with the Handyman Club of America life member embedded it in and light dawned over Marblehead about the magazine.

Attached is a pic of the case.

Thanks,

George "Skip" Rollins

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Update by SkipRollins
Apr 07, 2018 8:03 pm EDT

Awaiting comfirmation of complaint any any action.

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8:42 pm EST

HandyMan Club of America / Scout.com life membership

I applied for a lifetime membership to Handyman Club of America on September 5, 1998. I received the magazine for a number of years, but it stopped a while back, with no notice. Has the Club gone out of business? Has it changed names? Has it been absorbed by another company? Has it gone digital? I should have been notified. Apparently, I am not the only one who has been left out in the cold. One person mentioned a class action lawsuit. Anyone interested in this? I have a Certificate of Life Membership signed by the Club Director, Tom Sweeney. I suppose they can say it is THEIR lifetime that determined the membership length. I think that they owe me some reparations for cancellation of the membership!

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Indian Wolf
, US
Apr 11, 2018 11:31 am EDT

Im a 100% disabled veteran...bought that same "LIFETIME" membership lie. If you ever hear of a mass law suit or [censor] em up beat-down these thieves deserve please contact me..Ill help and donate to legal fees after the [censor] hats who perpetrated this lie get their [censor] kicked.

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Craig_D
, US
Apr 10, 2018 8:20 am EDT
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I was one of the original "Life Members" in the 90s with the leather jacket. If I recall, the membership was in the $300 range. I still have almost every issue of "American How-To" and later "HANDY" published. It was great while magazines were coming and there were products to be tested. Like most though, it has been years since I've heard from them. My guess is that there was probably some fine print in the Life Member agreement that gave them a way out, but if some smart lawyer puts together a class action suit, I'm in.

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4:02 pm EST
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HandyMan Club of America / Scout.com magazine subscription, et-al.

I joined the lifetime membership after I had been receiving the magazine for about a year. The tools I received as a result of the $600.00 I spent were second rate, not the high quality advertised. I haven't received a bi-monthly magazine for some time now.

A couple of years after joining the lifetime membership, I received a letter which would let me join the advanced lifetime membership.

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5:02 pm EST
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HandyMan Club of America / Scout.com handyman club of america lifetime member

I too am a Life Member of the Handyman Club of America. After reading some old "Handy" magazines last night, I decided to look for the online version that came available when Scout took the magazine over.
When I searched the site (www.handy.scout.com.) today, it wouldn't come up. I did a couple of searches and found over a hundred complaints about the club. I have come to the realization now that the long time club has gone away. I don't remember when I joined but I believe it was sometime in the 90's. If the magazine owners don't come up with an offer on their own, I would consider joining a class action against them if one is ever formed.

You can contact me at [protected]@gmail.com. My member number is [protected]. As a consumer we have rights to be made whole.

Jim

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3:41 pm EST

HandyMan Club of America / Scout.com I am an upset lifetime member of handyman club of america

I have been a Life Member of the Handyman Club of America, member Number [protected], since March 2002. I have not heard anything form the Handyman Club of America for years. I would like to continue being a Life Member. Can you Please reactivate my membership? Why do I even have to reactivate it it? Why haven't I heard anything for years from the Handyman Club of American? I would like to have my magazines, and anything that Handyman of American owes me.

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Update by SamieJ1959
Feb 01, 2018 4:14 pm EST

Someone please tell me how to reactivate (why do I have to anyway though) my life membership I have had since 2002.

Update by SamieJ1959
Feb 01, 2018 3:59 pm EST

I cannot find how to reactivate my lifetime membership, I have been a lifetime member since 2002 paid in full, have my membership number and all. I haven't heard anything in years.

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Lloyd Perry
, US
May 07, 2018 9:56 am EDT
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I, too, have been a lifetime member since early 2000's (and was a yearly paying member many years before that), and realized a couple of years ago that I had had no contact from HCOC for some time. I have been unable to make any contact with the club (did they go bankrupt? - if so, why do they have an active web site?). I paid big bucks for a lifetime membership, and a very few years later - nothing. Not even a notice that there was going to be a change. I should at least be able to get some type of product and information on line. Lloyd # [protected]

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2:03 pm EST

HandyMan Club of America / Scout.com lifetime membership

I was one of the first to sign up for a lifetime membership back in the early 90's. Got the "free" leather jacket and received the magazines for a few years each month along with some test items to keep. Then about 10 years ago no more magazines or test items even after updating my information 4 different times. Like everyone else I would just like to get what I paid for. What started out to be a promising service has not become a joke on all of us.

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Craig_D
, US
Apr 10, 2018 8:18 am EDT
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Same here. I was one of the original "Life Members" in the 90s with the leather jacket. If I recall, the membership was in the $300 range. I still have almost every issue of "American How-To" and later "HANDY" published. It was great while magazines were coming and there were products to be tested. Like most though, it has been years since I've heard from them. My guess is that there was probably some fine print in the Life Member agreement that gave them a way out, but if some smart lawyer puts together a class action suit, I'm in.

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Edward Ludwig
, US
Mar 21, 2018 12:55 pm EDT

I also became a life member in 1998. got the magazine for a few years and updated my new addresses and haven't heard from them in about 12 years.

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MJM7
, US
Feb 17, 2018 6:29 am EST

Joined in the late 90’s got a jacket was a product tester, and often got all kinds of offers in the mail. Nothing for the past couple of years.

SamieJ1959
SamieJ1959
Crawfordsville, US
Feb 01, 2018 3:50 pm EST

I have same problem, I have been a member since 2002 paid in full, have my membership number and all. I haven't heard anything in years.

SamieJ1959
SamieJ1959
Crawfordsville, US
Feb 01, 2018 4:00 pm EST
Replying to comment of SamieJ1959

I cannot find how to reactivate my membership. I have been a lifetime member since 2002 paid in full, have my membership number and all. I haven't heard anything in years.

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1:46 pm EST

HandyMan Club of America / Scout.com lifetime membership

I have been a lifetime member for many years, I don't have my membership number, but over the years I have kept my info updated, I updated my info over 3 yrs ago when I bought my place, why haven't I received any of my magazines and products to test, if the club doesn't exist anymore, I think some kind of refund should be given, I sign up as a lifetime member for this to be lifetime, answers would be nice!

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Indian Wolf
, US
Apr 11, 2018 11:36 am EDT

all their fake customer service numbers just lake a circular cluster-[censor]. No answers...I paid in full for this crap too...class action law suit?

SamieJ1959
SamieJ1959
Crawfordsville, US
Feb 01, 2018 3:51 pm EST

I have same problem, I have been a lifetime member since 2002 paid in full, have my membership number and all. I haven't heard anything in years.

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2:50 pm EST
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HandyMan Club of America / Scout.com handyman club of america lifetime membership

I amLifetime Member # [protected]. Same as everyone else. Paid A LOT of money and haven't received anything in many many years. Not since May 2012, when I paid the balance of my life membership balance dues, and received the credentials portfolio. Just recently came across it and was wondering, oh yeah... what ever happened to my lifetime of benefits ?!

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SamieJ1959
SamieJ1959
Crawfordsville, US
Feb 01, 2018 3:49 pm EST

I have same problem, I have been a member since 2002 paid in full, have my membership number and all. I havent heard anything in years.

SamieJ1959
SamieJ1959
Crawfordsville, US
Feb 01, 2018 3:58 pm EST
Replying to comment of SamieJ1959

I cannot fined how to reactivate my lifetime membership, I have been a lifetime member since 2002 paid in full, have my membership number and all. I haven't heard anything in years.

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9:31 am EST
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HandyMan Club of America / Scout.com is the club operational?

Was cleaning out my wallet today and found my Handyman Club of America Life Member ID card, [protected] and realized I had not heard anything from or about this group in a long time. Did a search on the internet trying to find info and was led here. Tried calling the telephone numbers shown but neither is operational. Based on the number and nature of the complaints I see here I am forced to conclude that this club no longer exists and my membership dues are lost. In the event that anyone does initiate any legal action I'd be interested in learning more and can be contacted at [protected]@outlook.com

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