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1 Malaysia Review updated:

I ordered a Prada handbag (BR2375-Black Buffalo Leather) from in March 2007. It was my first ever purchase online and I had my doubts, but I went ahead with it anyway because I had received prompt response to my queries. The bag finally arrived after 10 days as promised. However, to my disappointment and horror, the bag they sent me was a fake. Below are the "authentic features" of the bag I got:

1) Engraving of “PRADA” on the metals/ studs / pushlock
2) Logo background is the same as the color of the bag
3) Authenticity cards in dark blue envelope with the Prada emblem on the front. One of the cards is a white plastic card (with a black magnetic strip) stating the serial number of the bag and the color. The other card is a dark blue cardboard like card with details and barcode at the back.
4) White drawstring cloth dust bag
5) Bag interior has “PRADA Made In Italy” metal plate
6) Inside lining is lined with Prada monogram fabric that says “PRADA~PRADA~PRADA” horizontally
7) Prada triangle plate at the side of the bag

However, despite the above features, below is why I’m sure it’s a fake:

1) The leather is definitely not Buffalo Leather. It looks like a cheap, plain smooth leather/PVC. In the picture of the real PRADA bag, the grains of the leather is seen clearly.
2) Strap only has a single stitching. The original bag in the picture has double white stitching.
3) The metal plate in the interior below the zipper is not aligned straight to the zipper. It’s a bit crooked.
4) The metal rings where the strap is attached to the bag is “dirty” with some of the leather/PVC sticking on them.
5) One of the screws on the corner of the Prada triangle plate has popped out a little. (I keep having to push it back in)
6) Some parts of the white stitchings have started to come out.

I have not returned the bag as I don't want to go through all the hassle. Besides, if they had the nerve to cheat me by sending a fake bag, what are the odds that they'll return back my money?

Ironically, the website shows that it has been rated 5 stars by Yahoo! Shopping (which I'm sure is untrue). I hope by highlighting my experience, people will be more cautious when ordering designer goods online. Don't be fooled by claims that they are selling authentic goods (with great discounts) with so-called authenticity cards and dust bags. In my case, I had to learn it the hard way.

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  • Di
      21st of Oct, 2007
    0 Votes

    They sent you BR 2613 instead of what you wanted. Did they try to rectify the problem. I thought they had a 100% back warranty. I've never had a problem with them. This is not good!

  • Ju
      10th of Nov, 2007
    0 Votes

    I have never had a problem with this company, and I find it hard to believe what you are saying. I purchased 2 Prada handbags from them and had them both authenticated at a Prada store in NYC. Their merchandise is past-season and overstock and is a great value.

  • Nh
      1st of Dec, 2007
    0 Votes

    I agree with the two responses. I too have never had a problem with this company. The merchandise I receive is always authentic. I have been buying from them for the last few years and have always found their customer service very helful and responsive.

    Nhat Nguyen

  • Ta
      4th of Jan, 2008
    0 Votes


  • Ti
      5th of Jan, 2008
    0 Votes

    A friend of mine also had a bad experience with handbag Crew.. She ordered Prada Handbag Tote BR3413 Corda Logo Jacquard on Dec 11 2007. When the package arrived On 21st Dec, It made my friend was very disappointed! It was a terrible Prada bag, she's ever seen in her life. the material jacquard smell kerosene, the stiching are mess, horrible Prada!! It is Ironic, cause what handbag crew proclaim is : Prada handbag comes with a 100% satisfaction money back guarantee & guarantee of AUTHENTICITY. . It is wrong! Handbagcrew can not be trusted.
    in the mean time, my friend is trying to return it, and i hope she'll get the refund from handbacrew.

  • Ma
      17th of Jan, 2008
    0 Votes

    could you please suggest a trustworthy website for buying authentic designer bags?

  • An
      14th of Apr, 2008
    0 Votes

    I too was scammed by received my money back after emailing several times and threatening to go to the police. To make matters worse, my credit card information was stolen and used to fund some other websites, until I discovered the fraudelent charges and was paid back by my credit card...When things seem too good to be true they usually are!! Learn from my mistake...

  • Wi
      10th of Aug, 2008
    0 Votes

    I bought a Prada V135 Backpack from around Mar 2008.

    Until yesterday, Aug 2008, I was shopping with some friends and we went into a Prada store.
    The sales assistant was busy-body enough to look at my backpack and had told me that my backpack is a FAKE.
    I was quite shocked. Even the manager came out to see my bag.
    I was so embarrassing and I have never been so awkward in my life, and most importantly in front of my friends.
    I was really angry and sad that this had happened.
    Its too good to be true I think. I have just made a complaint to and I hope they can give me a refund.
    I previously bought bags for my wife and family. How am I going to explain to them? .. ahh I bought you guys a fake?

  • Je
      25th of Dec, 2008
    0 Votes

    I too was scammed by They sent one of the bags I ordered for my wife as a Christmas present. They did not send the bag in a timely manner as they suggested. It took them three to four days for them to send the bag. It all looked authentic at first glance, but when I used the zipper it broke. The Prada logo inside looks crooked. I am so mad I could chew nails. I guess my wife want get a Prada handbag this Christmas, maybe our anniversary.

  • Ka
      1st of Feb, 2009
    0 Votes

    I attempted to sell a Prada Hanbag from handbagcrew on eBay. Luckily I only used the picture and did not actually pay for the item. However, it ended up costing me $800.00 anyway because eBay deemed it a "counterfiet" and suspended my account for 7 days and I lost over $800.00 worth of bids on other, authentic or personal items. I didn't write the bidders ebay info down so now I have to start all over again.. Not to mention time wasted. I had 67 items listed. One item was a fur coat that I had listed three times before and it was finally going to sell! This website was part of a list of wholesalers I paid for. If selling counterfeit items is illegal, why are they not in jail or at the very least, shut down??

  • Sh
      18th of Sep, 2009
    0 Votes

    I totally agree with you. I ordered a Prada Wallet for my boyfriend's birthday and it was, indeed, FAKE! I was so upset and I had no idea what to do. I asked to return the item and when they emailed me back they asked for the shipping information code which I already lost. But on their website they said you just need to give the name the date you ordered it OR the shipping information. I told them my name and the date I ordered and they never emailed me back.

  • Th
      14th of Feb, 2010
    0 Votes

    I agreed 100% every bags on this website are fakes counterfeit replica bags. I ordered two bags on here about two months ago, one Fendi and one Prada bag. When I received both bags, I knew they were 100% fake. I email the seller right away to get my refund and stated that both bags I received are not authentic and they are fake and counterfeit bags and I would like to get my refund back. I never got a response back until 5-6 days later from them and asked me what I want to do with it, do I want to get my refund or want to have it discount on both bags but I said NO, I wanted my refund back and then took them over 5-6 days again to reply back to me. I sent both bags back but for some reason, they stated only received one bag and missing the other one. I didn't get my refund till 15 days later after receiving one of my bag. I got so mad and don't know why they stated only receive one when I sent it both together at the same time. I decided not to deal with them anymore and let my banks handle it. I got my refund back from my bank instead of them. They makes all kind of excuses not to refund your money back!!! Very dishonest and trying to rip people off by misleading and selling fake counterfeit items and stated it real when its not.. Please don't order from this website and waste your money and time for some cheap bags when you can buy it somewhere else better.

  • Zh
      29th of Apr, 2010
    0 Votes

    I too ordered a Prada bag a month ago from them and it turned out 100% fake. The bag is of very bad quality. In the process of returning the bag, I experienced the same delay mentioned above by others. They even closed down for holiday for 2-3 weeks. It seems the website is operated by a bunch of Indian freaks-damn them! DON'T BUY FROM THEM!

  • Au
      17th of May, 2010
    0 Votes

    BUYERS BEWARE: is They are operating under numerous websites. I obviously purchased a Prada Handbag from them, Prada 3091. They said 100% authentic right? They are located in New York, but the handbag came from Vegas. When the handbag arrived, it reeked of sneaker rubber. It clearly was not leather. From the first moment, I was shocked that it was such a fake, not even a smit of authenticity. I could not believe how so many people are decieved by them. When I checked the authenticity cards, it was Prada 3090. Not only did they send me a fake bag, but they sent me the wrong model. Not only did the bag smell like sneaker rubber soles, but the prada logo was crooked and glued on. The inside lining was like hard paper, a real prada bag has silky lining. The zipper did not zip up all the way. It was 100% fake, wrong product even. So when I called them 100 times and they still did not answer. I finally found a way to contact them. You will have to do your own research. But I found the guys in New York that run this whole operation, and they said to send the bag back, and I will get a refund. I had to wait 2 weeks, but I did get my refund.
    Lesson learned. I wasted my time, stress, shipping cost. And I want everyone to know, not to order from, Only if you know that you are getting a fake purse.
    My suggestion to you all, is if you are searching for a bargain, then make sure you call the customer service line, and see how long it takes them to answer the phone. Speak with them and see how cooperative they are. This will be the first indication to you.

  • Ci
      27th of Jul, 2010
    0 Votes

    I totally agree with the comments/complaints within this column. i ordered 3 prada bags and actually gave 2 away as presents to friends, not knowing it is Fake. just hope that the bags wont play on them or fail them. i kept the other bag becos i had to return to HandbagCrew for refund. went thru the hassle of returning to them and had waited for refund for more than 2 months now, with no replies at all. when i first ordered handbags, their responses were so prompt. i had been looking for opportunity to publicise their malpractices and glad to find this website to voice my complaint.

    ########### PLEASE DONT BUY FROM HANDBAG CREW...##########

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