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Hand-Tools.com / Still have not heard back from them

1 United States
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I ordered a knife from them over a week ago (3/19/2012). The item showed IN STOCK. My bank account was IMMEDIATELY deducted. I received my first email that afternoon, stating that my order had been confirmed. I then received my SHIPMENT NOTIFICATION later that evening. BEWARE - They mislead you by printing a shipping label immediately upon ordering, you receive an electronic notification, thinking you item had shipped, but it hasn't. I sent them an email - NO REPLY. I even posted on their Facebook page, hoping to get a reply - they DELETED my post and made it where I couldn't comment on their page. Still have not heard back from them. In this day and age this is UNACCEPTABLE.

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