Halstead Communications / worse service ever +
I ordered Direct TV after being a Dish customer for years. Had heard how they really "take care" of their customers. Halstead Communications was sent for the installation. Old equipment from 8 years prior (a different tenant in the house used) was left, no phone lines run to recievers, would not take the time to program the remote controls, very rude installer stating he was in a hurry to "be somewhere else", 2 hours late for install time, no instructions on how to use direct tv and more... When I phoned Direct TV is was very difficult to get resolution on the problem, took several weeks to get a return call which they said they didn't know about, had to speak to three supervisors to get satisfaction and direct tv didn't seem interested in helping with the problem. Wouldn't recomment direct tv at this time and certainly wouldn't take direct tv is Halstead Communications is going to install. I am located in Lock Haven Pa close to Williamsport and the installation company is in upstate New York?????