Hallmark
reviews and complaints

I drove an hour to paducah hallmark store in paducah ky after my sister in law purchased the 6 mice keepsake ornaments for 75% off. I was told I would have to wait for the manager who would be there in 20 minutes. It was the same staff member who manually over Road the ornaments to give them to my sister-in-law at 75% off. She had done this on two separate occasions yesterday on the same ornaments on two different sets.. for my sister-in-law. So when the manager got there she said that they were not 75% off even though they were older ornaments they were not Christmas. Nothing was said about being sorry or apologetic. I feel like they pick and choose who they want to give discounts to and that is not appropriate. 3 years ago I had a layaway that I paid cash for, and then i was told no payments had been made. We do not have any choice around here but to go to this hallmark, there are not other local ones.

I am sad to see your new line up on Hallmark and Hallmark movie and mystery. I subscribe to both this channels to watch some old tv shows but you are drowning us in psych, monk which are stupid shows I loved it when you started putting afternoon movies on hallmark and now you have quit showing movies on hallmark movie and mystery. Please think about changing you schedule. Loved the Christmas movies please bring back MOVIES to your channels

I just watched Emma Fielding on the Hallmark Channel movie streaming through my Amazon Fire. It was very nearly unwatchable and took half again as long as it needed to. Every couple minutes there were buffering problems, voices went out of sync, endless commercials for Full House placed randomly rather than at commercial break points.

We watch Good Witch sometimes but avoid the Hallmark Channel stream whenever possible because it is so horrible.

This really isn't problem. Netflix is no problem. Pluto TV no problem. Nobody has any problem except the Hallmark Channel. The solution? Easy. Stop bothering to try!

Please think about your faithful audience all these years. Older women in their 50s to 70s DO NOT watch Psych or Full House. Monk is better but you've cycled those several times already. Consider something else OR show more movies. Rerunning old romantic comedies would be better than sitcoms designed for teens. Here's a new plot for you: young female executive inherits a tv station from her parents and tries to change it up. She realizes she's ignoring the older community that had been loyal to the channel all these years. A young program producer reminds her about her roots and she saves the programming and falls in love.

Am watching your program right now and am disapointed in the way you are puting your ads over the center of the screen while the bands are on display. It started with the USMC band & has been continuing. I think the parents & friends of these marchers would be very disapointed waiting to see them only to have them blocked by a commercial! REALLY!

I love the Hallmark Channel and thoroughly enjoy the programming - I just have one question - why the lack of racial diversity in programming? I love all of the Christmas movies, but would I would also love to see that all races fall in love and not just Caucasian people that have the occasional African American for a friend or administrative assistant. I see that "Meet the Peetes" will debut in 2018 which is great. Maybe that's the start of it. I really hate for this to be labeled as a 'complaint, ' but in 2017 I think it is a legitimate concern from some of your most loyal viewers. Thanks for your time!

I don't really have a complaint but more of an observation. Most of the Hallmark Christmas movies seem to be filmed in summer time or warmer locations. It drives me a bit crazy to see these actors all dressed in winter clothing and snow all over the place but in the back ground all the trees have all their green leaves making it so obvious it's summer or a warmer location. It takes away from the movie for me. The movies filmed in cold months or locations with the fake or possibly real snow as well as when you can see their breath, make the movies more 'believable'

Some have complained about the Christmas movies starting in November and going 24/7, I disagree, I totally love Christmas and look forward to it and watching the movies is part of my Christmas tradition. In fact, I talked with 2 other people yesterday that watch Hallmark channels only during Christmas. Don't change that, if people don't like it there are other channels to watch for a couple of months. By the way I watch through out the year but watch it almost exclusively November & December.

Just wanted to mention that we do notice the discrepancy in the green trees with 'snow' on the ground below it. I think more thought needs to be taken in regards to that situation. Otherwise love the movies!

Please start playing November Christmas, A Christmas Visitor, A Dog Named Christmas, Christmas With Tucker, The Christmas Choir, The Wishing Tree, The Christmas Card, Window Wonderland, along with other older Christmas movies. The new movies have been to predictable & some even have been storylines in previous movies. Please show these old ones just as much.

A Hallmark movie running the week of Sunday November 26, shows a woman stepping into an elevator and then being kissed by a stranger. This is meant to be "romantic" as eventually she likes the kiss. However, this perpetuates the idea that men can force themselves on women. Please be aware of the negative/false message you are promoting in the pursuit of love.

This isn't really a complaint- more of an observation. WHY ARE ALL OF THE ACTRESSES IN ALL OF THE CHRISTMAS MOVIES SO TINY? They are so thin they don't look like women, they look like children and it's VERY hard to relate to them. Their shoulders and knees are bony and knobby.

Please allow your actresses to put some flesh on their bones or hire actresses that are real women who look like someone another woman could be friends with

I would like to complain about the district manager for Hallmark store in Pleasanton, CA. I believe her name is Margie Connor - Allen. She recently made a discriminating comment about my mother who works for the store. My mother will be 77 years old in February. Next summer, she will celebrate her 13th year working at Hallmark. If you research the store records, you will see she is one, if not the, top selling worker at the shop. The district manager recently made biased comment to other employees about my mother. One of the comments referenced my mothers physical abilities. I quote "It takes Patricia 10 mins to walk across the floor." My mother does not call in sick nor does she take vacations. She is known to give 110% to her job. For this highly unprofessional comment to come from the district manager is disgraceful. I would like to see this matter handled quickly and efficiently. My mother deserves an apology, written and in person, from the district manager. In additon, I would like to see the district manager penalized for her comments that display her obvious ageism beliefs. If this matter is not handled accordingly, I will continue to report this matter to upper management at Hallmark until is is resolved.

I love Christmas and I love watching Hallmark movies but every year I feel that Christmas is starting earlier and earlier and Thanksgiving is being forgotten. This year I was looking forward to watching more fall movies or Thanksgiving themed but Hallmark has completely fogotten about the Turkey and this beautiful holiday of gratitude! Can you please create more Thanksgiving themed movies to show the week off Thanksgiving. Respect the Turkey! Thank you for all that you do and for the joys that come from your movies. God bless you!

I have been watching Hallmark Christmas movies on cable since both channels began showing them. Before then, I waited patiently for the couple of Hallmark Hall of Fame specials annually on regular television. I do have a couple of comments I would like to share about diversity.

First, I agree with previous comments about the program scheduling. There are too many repeats of newly released movies and less and less viewings of older favorites (and the early a.m. viewings do not count). Let's mix it up a little more evenly, please.

Next, all the movies are uplifting, filled with joy and hope; but I wonder and worry about the people who do not have that special person or family with whom to share during the holidays. Most of the movies I have seen this year end with couples finding each other, which is wonderful for some, but can be very painful for others. The joy of Christmas is not just about romance, it is about giving and loving selflessly to all living creatures. What happened to "A Dog Named Christmas" and "November Christmas" and all the other holiday movies that do not specifically focus on romance?

And finally, white people are not the only folks who celebrate Christmas! What about the sharing of traditions of Christmas celebrated by other American cultures? In these turbulent and divisive times, isn't welcoming and embracing our Christian diversity the ultimate Christmas gift we could give to and receive from each other?

Thank you and Merry Christmas everyone!

I can think of several good reasons to schedule holiday movies for your channels. I can state there are several million reasons for not going overboard and crazy - your customers.

When I subscribed to hallmark mystery, I expected mysteries every day, not a deluge of all christmas movies for over 2 months. I'm sure you have received thousands of complaints. Please remember, you are seeing part of the tip of the iceberg.

Every year I look forward to christmas time because hallmark has the best movies. Last night my heart was broken when i movie played with terrible film quality. I was so fixated on trying to figure out what i was looking at rather than the movies plot itself. No, it was my tv affecting it, it was your film production causing me to type this. i hope you fix this by the next movie to come out.

Airing christmas movies 24/7 with the exception of home&family, is beyond ridiculous! Post t'giving, I can understand airing two or three christmas movies during prime time, but that is sufficient. I love the holidays, but you are well past christmas overload now. I'm now watching regularly programming on other channels from october to january now.

I have to pay extra every month to direct tv for movies & mysteries and because of the christmas movies 24/7 I will be paying for nothing! Do we really need two channels showing christmas movies 24/7 for two months? I do really love watching some of the christmas movies but I also really miss watching regular shows. Can't we have a little of both please?

Soooo where is murder she wrote? I have been watching murder she wrote for many many years and you have taken it off fof christmas movies... Those movies can play and murder she wrote can come on at a later time but not too much later.

I watch murder she wrote instead of the depressing new. I fall asleep and my alarm hart to hart wakes aa a reminder I have 20 min before I need to get out the bed. All this has stopped!

Thank you I now have to find another station to watch since there is no more murder she wrote! Hopefully murder she wrote will return to the night time line up before I adjust to another station.

Why are you trying to ruin the holidays? The holiday season begins after thanksgiving. Showing all these christmas mies starting in oct just makes people tired of it before the season even starts. There was a post on facebook about how anybody who starts playing christmas carols inoct. Should be shot and used for halloween decorations what shoul happen to people who start showing christmas movies in oct?

I had a brain tumor removed on Aug 17, and was in the hospital for 10 days. When I came home to recover I started receiving emails asking when am I coming back to work. I told my mgr that the recovery process will be about 3 months, but I will know for sure when I have my next appt with the surgeon...but according to her that will be too long and they have to replace me, and I could apply again when I get better. I didn't feel this was right being I didn't ask for a brain tumor then the next email I got saying I was being terminated, while I was trying to recover from a very serious surgery...so not only do I have to worry about a tumor growing back, now I have to worry how I am gonna pay my bills...so unfair