SUBMIT A COMPLAINT / Don't purchase from them

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I also purchased a Chi flat iron from this website. They sent me a defective one with chipped ceramic plates and that didn't even close all the way. The model # was on a sticker that was peeling off. My real Chi that I had for 5 years has the model # engraved in the plastic and the ceramic plates don't even have a scratch on them. I am confident that they are selling fake Chi's. Also, they steal their reviews from other websites (and are stupid enough to leave the website names in the review!). Anyway, I tried to return the iron and they will not let me because "they already lost money on my purchase." SHADY, SHADY, SHADY. DO NOT PURCHASE FROM THEM!


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