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Explore your opportunities! Create an account or Sign In / Poor customer service, no delivery

1 United States
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I ordered from this site that was supposedly the new and improved version. I did not receive my items, but they debited my account. I tried to get in contact with them via the customer service info listed on their site. I called during business hours (various times, various days), but it always said that the representatives were busy, leave a message. I left 5 messages on different days and NEVER received a call back. I also sent several emails to the contact email listed on their site. I filed a dispute with my bank and a week later, I got an email that had refund information and transaction numbers that claim my money had been credited, but it hasn't shown up on my account 4 days after the fact. I will NEVER order from this site again!

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