SUBMIT A COMPLAINT / Shipping fee scam

United States
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They had a special offer for Christmas and New Year. They had special prices, may discounts, and offered a free shipping. When I found HairExtensionSale website and saw these special offers I decided to order something. I was searching for a Christmas gift for my sister and thought that she would be happy to get something from this site.
I did receive my order and it wasn't bad. My complaint has nothing to do with quality, my problem was that I got charged for shipping and must say that was a lot of money! When I placed my order it was said "free shipping" so I have no idea why I got charged for that! I tried to get my money back but they claimed that was impossible. Bad service, I will not buy again!

Feb 3, 2017

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