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Hair Today Gone Tomorrow / hair removal

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Contact information:
Hair Today Gone Tomorrow
Grand Rapids
Approximately 5 years ago i decided i wanted to have facial hair removed. Laser removal was expensive, i went to Hair Today Gone Tomorrow for a consultation. I let the "technician" know right off I have Polycystic Ovarian Syndrome which is a hormonal imbalance that causes excess facial hair, acne, sometimes obesity etc. The technician promised good results and total hair removal. After the initial treatment i was satisfied, the hair was gone. That was the thing, as long as i went in for my "treatments" the hair remained gone but during the summer months with sun exposure you can't. So during the summer i could not get treatment and low and behold, the hair grew back, darker, thicker and in more area that original. Did this another round, same thing happened again and the last time the hair was very coarse and more abundant than ever. Called the owner to complain. This man is a first class jerk! Never have i been spoken to so rudely, condesendingly and chauvenistic. He is an arrogant ###! Rather than go to small claims, i stupidly accepted a partial return of my money. I spent $1300 for nothing but empty promises. What i found out later is not only did the 'technician" use the wrong setting which STIMULATED the dormant hair follicles to grow but the employees were trained to guarentee results when they knew none would happen. This i found out through 2 former employees of Hair Today Gone Tomorrow that had decided to leave there, get a legitimate certification/license for laser hair removal and/or estitician. I strongly urge any woman with PCOS to NOT use Hair Today Gone Tomorrow. It may appear you are getting results but the hair will return worse. Not only did it stimulate dormant hair on my face, the "treatments" left my skin pitted and scarred.


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N  1st of Apr, 2009 by 
Agree Disagree 0 Votes
Well I actually had great results and have PCOS...I was told I would see great results only if I talk medications to control my hormones that causes the hair growth. I also did research and their systems don't stimulate any dormate hair folicles. The only thing that would make more hair grow or look like if it is if you waxed or threaded because you are pulling out the follicule they are trying to get at . Plus were you consistent every 3-4 wks??? or did you go whenever you felt like you needed to go??? I know if I have this condition I will always have hair or if any women goes through a hormonal change like pregnancy or menopause. Plus if the technicians were using the wrong settings you would either not get any results or you will burn because they are too high. Plus I always was always treated with respect from everyone. I Always treat people the way I want to be treated...Do you???
A  14th of Jul, 2009 by 
Agree Disagree 0 Votes
Well let me just back up the first comment... I don't have Polycystic Ovarian Syndrome but I did experience very much the same negative results as the first original comment... I am trans gendered( male to female transition), and I have been on hormones for over 4 years which softens the skin and thins body hair aswell as gives more femininity to your body... So I had hormones to back up the prcedures to aliminate body hair... I spent over $9000.00 on a 2 year full body hair removal program with HTGT. I was very cxonsistant. I was so consistant, that it ruined any relationship I had, and fun in the sun, I shouldn't of missed and emotional set backs from being completely secure with who I am... I wanted to fillfull my transition with a smooth trend body... legs, arms torso, buttock, lower back, face, under arms, gentalia area... You name it... In the two years and $9000 dollars later, they gave me ten treatments to my body and 15 to my face... I actually befriended one of the techicians ( who has told me that treatments don't work and that customerss are complaining), I even got naked in front of the technicians so they could treat embarrassing areas( putting my pride aside) The results were affective at first and now that my treatments are almost over, Only have a couple to the face treatments left, I am seeing that hair is growing back faster and thicker and I'm a prefect canidate for HTGT because I am light skinned and have dark hair which light inpulses read more easily... I went through pain... emotional set backs, frusteration with HTGT...


I was consistant ( I missed ecaxctly 3 appointments in 2 years)
I didn't wax or thread...
I paid in full the first day...
I complained to them on many occasions and I want my money back...

HTGT does not work. The technicians are trained to tell you that the treatments will work.
They never have convenient appointments ...

And to whom this may concerm in this second comment. You either work for HTGT for you to speak so highly for HTGT or you are paids to cover up their flaws because people may be gullible to reading fake positive reviews but I'm living proof about how unaffective HTGT is...
A  11th of Aug, 2009 by 
Agree Disagree 0 Votes
I have been going for the past 5 years and I always am told that just a few more treatments and i should see the results that I want. Needless to say, still hair growing in the areas I had treatments... thousands of dollars later. It is ridiculous. I would love to see a class action suit go against them. They advertise hair removal and that it will be cheaper than razors in the long run... not if you have to continue to get "maintenance" treatments 2-3 times a year. It is ridiculous.
N  30th of Sep, 2011 by 
Agree Disagree 0 Votes
I was also burned - literally - by Hair Today Gone Tomorrow. The technician, Georgia Samiotakis, burned my arms, thighs and neck. Then she implied that it was my fault because of "sun exposure".

To cover their ###, Hair Today Gone Tomorrow provided prescription and reimbursement to treat the burns, but the hair never got removed and I never got a refund for the missed treatments due to the injury that she inflicted on me.

Hair Today Gone Tomorrow canceled many of my appointments due to "overbooking" and "Our machine broke", and sometimes because the rude technician was late. I never received a refund for the treatments they canceled or denied me due to their damage to my skin.

When I tried to resolve these conflicts, the technicians (Georgia) were rude and verbally abusive, and the company terminated my contract.

All of this happened to me at around 2003. I was their first client in 2000. It seems that they used me as a ginny pig and then terminated my contract after they became overbooked with clients. They even brought trainees - without my consent - to watch the technicians perform treatments on me. It was awkward, humiliating, and hurtful as was my whole experience with this company.

I tried to resolve this between 2003 and 2005 by filing a complaint with BBB and with Lisa Madigan's office (State's Attorney at that time?), but my communication/networking skills were lacking and no one listened, so I gave up. Still bothers me though...

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