I came in to have highlights and left with rust colored hair. I came back the next day to have it fixed. The next day I washed my hair one time and whatever they did washed out because my hair was the same color it was after I left the first time. Now I have to go find someone to fix it...the owners did not refund my money and actually argued with me that my hair came out like it was supposed to. I don't think that many women like to walk around with rust colored hair. (Unless of course intended) This place is not worth your time! I am so tired of the crap people have to put up with from bad mom and pop businesses like this, they do not deserve to exist in the community. There are a lot of places in and around the Tampa Bay area - save yourself the money, time and aggravation, just go someplace else.