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stay away
Hair Cuttery stylist cut my hair uneven, then when I went back to have her fix it she didn’t have time to help me even after I called her in the phone and told her I was coming back., and I tipped her very well. So I give them a second chance to cut my hair a month later and a different stylist doesn’t listen, I told her to keep it longer in the back and I see she is reaching for the shaver to shave my neck, OMG. Yep they ruined my hair. I now look like the Dutch boy...
The complaint has been investigated and resolved to the customer’s satisfaction.
they ruined my hair on purpose
I got my hair cut at the hair cuttery the other day and it was ruined!
I got my hair washed and trimmed pretty quickly and I paid for it and I even threw in a tip. I then looked in the mirror and saw that it was a bit longer in the back than it should have been.
I asked the "stylist" if she could snip of 1/2" or a full inch in the back. She got pissed. Before I knew it she was chopping off huge clumps. I freaked out and told her to stop. She chopped 4 inches off my hair!
I now look terrible and every time I look in the mirror I want to cry. I know it's just hair but I have this huge reunion coming up and I look ridiculous.
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to get a perm on Wednesday march 9, 2023 the day before our vacation. My usual tech was off that day so I hesitated going to another girl but I did. Not only is my hair fried, all the color was pulled out. I had to go to another salon for a haircut & ongoing treatments. She ruined my hair! I want a full refund & I have not received one yet.
I got a haircut signature cut for 24$ and added tip with a total of 27$ paid and asked for a receipt. Good thing is did! Soon as I left not even 15 min later I got another charge by a stylist who DID NOT cut my hair and charged me 31$ by giving herself 30% tip! Generous thief! Her name is Molly at the haircuttery in Virginia 22182
11/8/22
I got into the Hair cuttery. I have a 6:30 appointment. 2 stylists are standing at the register. The one stylists was obviously on the phone because she clearly had no clue. 45 minutes after my scheduled appointment. The female stylists say she can't cut my hair. They don't do short barbershop hair
September 5th at 6pm. I was in for a hair cut and bought a 30 dollar curvaceous product. My bill was 80 dollars. The tip was 14 dollars. I booked my appointment and was out in 50 mins so paid for a blow out that was a deluxe which shouldn’t have been. The machine instead of tipping 20percent on service tipped 20 percent on entire bill.
I scheduled a 1:30 haircut appointment on July 10,but although I was 15 minutes early,the employees at Broadview Hair Cuttery ignored me.No one likes being treated like 💩
I always go to Hair Cuttery have been for years never had a bad hair cut before. I had a haircut done on July 24 2022 at the Suncrest Village salon in Orlando. The stylist was Francesca. I asked if she could do a razor cut she said she had a razor and would do it. She trimmed and cut and made a mess of NY hair
Stylist cut off way more than asked! Way overpriced $18 and did a terrible job.
I went in for a simple bang cut and left the store with a mullet style cut. They cut too much on the sides of my head and everyday I have to deal and fuss with my hair to try to look decent. Very upset and frustrated with my situation.
Iworked for the hairuttery all they care about is numbers, i am a very talented hairstylist they changed my schedule every other day i didnt know if i was coming or going. they go thru managers every 6 months, and make you sell sell upsell products. they care nothing about experienced hairdressers and your just a number, and you have to mop clean the whole place plus answer the phone greet customers and cash them out plus stock retail. you do like 10 jobs for one salary. if you have a complaint about schedule changes they diregard you. they over hire and let like 10 people sit around ready to pounce on a customer, its like a assembly line. i would say if your looking for a 10 min haircut by a new hairstylist everytime go there! they care nothing about their employees!
You are so freaking ugly, woman, quit your crying and go back in the kitchen and make me a sandwich! Your hair was ugly before the cut and is REAL ugly after. Go buy a bottle of thunderbird and get back to the barrio.
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Hair Cuttery phone numbers+1 (866) 257-8953+1 (866) 257-8953Click up if you have successfully reached Hair Cuttery by calling +1 (866) 257-8953 phone number 0 0 users reported that they have successfully reached Hair Cuttery by calling +1 (866) 257-8953 phone number Click up if you have UNsuccessfully reached Hair Cuttery by calling +1 (866) 257-8953 phone number 1 1 users reported that they have UNsuccessfully reached Hair Cuttery by calling +1 (866) 257-8953 phone numberCustomer Service+1 (703) 269-5400+1 (703) 269-5400Click up if you have successfully reached Hair Cuttery by calling +1 (703) 269-5400 phone number 0 0 users reported that they have successfully reached Hair Cuttery by calling +1 (703) 269-5400 phone number Click up if you have UNsuccessfully reached Hair Cuttery by calling +1 (703) 269-5400 phone number 0 0 users reported that they have UNsuccessfully reached Hair Cuttery by calling +1 (703) 269-5400 phone numberHead Office+1 (703) 269-5336+1 (703) 269-5336Click up if you have successfully reached Hair Cuttery by calling +1 (703) 269-5336 phone number 0 0 users reported that they have successfully reached Hair Cuttery by calling +1 (703) 269-5336 phone number Click up if you have UNsuccessfully reached Hair Cuttery by calling +1 (703) 269-5336 phone number 0 0 users reported that they have UNsuccessfully reached Hair Cuttery by calling +1 (703) 269-5336 phone numberGuest and People Care Center
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Hair Cuttery emailsguestcare@ratnerco.com100%Confidence score: 100%Supportguestcare@haircuttery.com96%Confidence score: 96%legal@haircuttery.com95%Confidence score: 95%legal
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Hair Cuttery address1577 Spring Hill Road, Suite 500, Vienna, Virginia, 22182, United States
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Look Malinda,
You're lucky they even wanted to cut your hair. The hair stylist who cut your hair the first time probably felt sorry for you and tried to make you look better then it is humanly possible. You probably tipped her a dollar bill, or perhaps you tried to tip with a peso and she was offended. That's why she refused to fix your hair. The second time you went there was a big mistake, too. Did you not realize that the hair stylists talk to each other and when you came into the cuttery, they said look, there is that peso-tipping cheap skate in english, which you didn't understand because you only understand spanish.
Did you not know that business up front, party in the back, aka the MULLET, is so not in style anymore? When you told them you wanted it longer in the back, they pitied you once again and tried to fix your helpless hair. My advice to you is to perm that hair back up, take some english courses so you can converse with these hair stylists and never again leave the barrio.